This company is absolutely great and I highly recommend! Their top priority is their customer and taking care of all our needs. They respond quickly, go above and beyond, with highly trained prof... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My german roach problem is almost completely under control. Only negatives were sometimes the tech would do the outside of the house and not the inside because he said I didn't ask for that. Other ti... Voir plus
L'entreprise a répondu
All went well with the Aptive treatment. Inside and outside were taken care of as requested. The technician was friendly and respectful of our home.
L'entreprise a répondu
They are a good company and over the years, if there was a problem, they came back out quickly to take care of it. I would have given them a 5 rating but they don't sometimes keep accurate accounting... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
4597 Parkbreeze Ct, 32808, Orlando, FL, Etats-Unis
- 16892201192
We overthink pests so you don't have to.
4,3
Excellent
178 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The best Pest Control company...
18 septembre 2025
Réponse de Aptive Pest Control - Orlando
Hi Miguel,
Thank you for the kind words! We’re thrilled to hear that you consider Aptive the best pest control company. Our team works hard to provide thorough, reliable, and friendly service, and it’s wonderful to know that our efforts are appreciated.
We truly value you as part of the Aptive neighborhood and look forward to keeping your home protected for years to come.
-Jasmine
I ask him to spray for 🐜
I ask him to spray for 🐜, he said he sprayed all around the house and dock and the entire yard. Next day it was like he never came. I don’t see how he could do all that in the time he was here. You always send someone new, they don’t know I have mosquito traps that need recharging I can’t always be here to follow them around to make sure it is all getting done. Some are much better than others.
14 septembre 2025
Réponse de Aptive Pest Control - Orlando
Hi Lee,
Thank you for sharing your feedback. We understand how frustrating it can be when it feels like the service hasn’t been fully completed, especially when you’ve taken steps like setting up mosquito traps. At Aptive, our goal is to provide thorough, consistent treatments while respecting your time and property, and it’s clear we didn’t meet that standard in this instance.
We want to ensure your home and yard are properly treated and that your service experience is consistent moving forward. Please reach out to us at socialmedia@goaptive.com so we can review your account, coordinate with your local team, and address any concerns about your service. Thank you for being part of the Aptive neighborhood and for giving us the opportunity to improve.
-Jasmine
Réponse de Aptive Pest Control - Orlando
Hi Luger,
Thank you for sharing your feedback. We’re glad to hear that our team provided clear communication and professional service. At Aptive, we take pride in keeping our customers informed while delivering reliable, effective pest control.
We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.
-Jasmine
I'D LIKE TO GIVE FOUR AND A HALF STARS
I'D LIKE TO GIVE FOUR AND A HALF STARS .... OH WELL.
NOTIFICATIONS ARE EXCELLENT, STAFF IS VERY PROFESSIONAL AND POLITE. SOMETIMES THE TIMING IS OFF (TO BE HOME) BUT A GOOD JOB NON-THE-LESS.
19 septembre 2025
Réponse de Aptive Pest Control - Orlando
Hi Robert,
Thank you for sharing your feedback. We’re glad to hear you’ve had positive experiences with our notifications and the professionalism of our staff. We also understand how timing can be frustrating, and we appreciate your patience as we work to stay on schedule. At Aptive, we strive to provide reliable, thorough service while keeping our neighbors informed, and it’s wonderful to know your experience has still been positive overall. Thank you for being part of the Aptive neighborhood!
-Jasmine
I always have pleasant
I always have pleasant, no bug experiences with Aptive. I highly recommend them to everyone.
12 septembre 2025
Réponse de Aptive Pest Control - Orlando
Hi Peggy,
Thank you for sharing your feedback! We’re thrilled to hear you consistently have pleasant, comfortable experiences with Aptive. Your recommendation means a lot to us. At Aptive, we strive to keep every home comfortable and protected, and we appreciate you being part of the Aptive community!
-Jasmine
As promised!
Aptive showed up on time during the timeframe and they said they were, and they sprayed both indoors and outdoors and covered the spots we had requested.
5 septembre 2025
Réponse de Aptive Pest Control - Orlando
Hi there,
Thank you for sharing your experience! We’re glad to hear our team arrived on time and addressed both your indoor and outdoor concerns. At Aptive, our goal is to provide thorough, reliable service that gives you peace of mind and keeps your home comfortable. We appreciate you being part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
After a lousy visit on a Wednesday and…
After a lousy visit on a Wednesday and speaking with the operations manager a technician that understood my concerns and what the contract called for came out. It was a visit as advertised by the sales team two months ago.
11 septembre 2025
Réponse de Aptive Pest Control - Orlando
Hi David,
Thank you for sharing your feedback. We’re glad to hear that after addressing your concerns with our operations team, a service professional came out who understood your needs and delivered the service as promised. At Aptive, we strive to provide reliable, thorough service that meets the expectations set by our team, and it’s great to know we were able to make things right. We appreciate you being part of the Aptive community!
-Jasmine
I’m just glad my contract is over!
I’m just glad my contract is over! Worst service I’ve received from any company. The technicians didn’t show up most of the time and when they did I still had bugs in my yard. Huge waste of money.
5 septembre 2025
Réponse de Aptive Pest Control - Orlando
Hi Charles,
We sincerely apologize for the experience you’ve had. At Aptive, we strive to provide reliable, thorough service and it’s clear we fell short in your case. Your feedback is extremely important, and we will review your account to ensure this doesn’t happen again. We’re truly sorry for the frustration and inconvenience this caused. Please don’t hesitate to reach out to us directly at socialmedia@goaptive.com so we can discuss your experience and see how we might make things right.
-Jasmine
Tech services-
Tech services-
Your techs are on time. They ask questions as to the homeowner’s concerns. They are thorough in application of pesticides. Most of all… friendly and genuinely concerned about the homeowner’s requests.
29 août 2025
Réponse de Aptive Pest Control - Orlando
Hi Roberto,
Thank you for sharing your experience! We’re thrilled to hear that our service professionals are on time, thorough, and attentive to your concerns. At Aptive, we strive to provide not only effective pest control but also friendly, genuine service that puts our homeowners at ease. Your feedback reinforces the work our team puts in every day, and we truly appreciate you being a part of the Aptive neighborhood.
-Jasmine
Attention to the detail!
11 septembre 2025
Réponse de Aptive Pest Control - Orlando
Hi Reba,
Thank you for sharing your feedback. We noticed you mentioned “Attention to the detail!” but also left a one-star rating, which tells us something didn’t go as you expected. At Aptive we aim to deliver thorough, detail-focused service every time, and it’s clear we may have missed the mark for you.
We’d really like the chance to understand what happened and make things right. Please reach out to us directly at socialmedia@goaptive.com with your service address so we can review your account and work on a solution. Your feedback helps us improve and provide the level of care and attention our customers deserve.
-Jasmine
Customer svc was good, technician is non communicative
I love the email from the girl in customer service
The technician did not answer any of my texts
10 septembre 2025
Réponse de Aptive Pest Control - Orlando
Hi Vicki,
Thank you for sharing your experience with Aptive. I’m glad to hear that our customer service team was able to provide helpful support. We love hearing when our team makes a positive impact!
I’m sorry that your service professional didn’t respond to your texts. That is not the level of communication we expect, and I’d like the opportunity to ensure your concerns are addressed promptly. Please reach out to us directly at socialmedia@goaptive.com so we can follow up and make sure your service and communication needs are fully met.
We truly appreciate you as part of the Aptive neighborhood and value your feedback.
-Jasmine
Bully tactics
As far as the job I think Adaptive does a good job, no issues with bugs. What I don’t like is how I was never in a contract with them and they want to charge me a $199 early termination charge because I found a better price with more services at a cheaper price. I was previously with RIDD who they brought and no customers were notified of the purchase. My contract had ended with RIDD and was under a month to month. My question to Aptive is how’s that legal. No one from your company contacted me as a customer to say “hey we brought RIDD, do you wish to continue with the services” you guys put me under a contract that I didn’t agree to and that’s illegal my friend. I have called four times upon speaking with a representative they transfer me to a voicemail to a company called Home Connect who deals with RIDD customers allegedly. Hold on I thought I was under contract with Aptive? Who the heck is Home Connect. This is what I call shady business practices. You can’t even go on the website to discontinue the use of your card on file. This is ridiculous and not good customer service at all.
Teddy Adkins
8 septembre 2025
Avis spontané
Réponse de Aptive Pest Control - Orlando
Hi Teddy,
Thank you for taking the time to share your experience. We truly understand your frustration and are very concerned to hear about the confusion surrounding your account. At Aptive, we strive to provide clear communication and transparent service, and it’s clear we fell short in this situation.
We want to address your concerns directly, clarify any contract or billing issues, and ensure you fully understand your options moving forward. Please reach out to our team at socialmedia@goaptive.com so we can review your account and work toward a resolution. Your feedback is important, and we genuinely appreciate the opportunity to make this right and restore your confidence in Aptive.
-Jasmine
Professional and excellent with follow up!
Nelson is the Tech that provides the services for my yard and interior. He’s very knowledgeable and explains the reasons behind the applications. Very responsive and timely as well. :-)
13 août 2025
Réponse de Aptive Pest Control - Orlando
Hi Barbara,
Thank you for sharing your experience! We’re thrilled to hear that Nelson has been knowledgeable, responsive, and thorough while explaining the reasons behind his applications. At Aptive, we take pride in having service professionals who not only provide effective treatments but also keep our customers informed every step of the way. We truly appreciate you being part of the Aptive community and look forward to continuing to protect your home and yard with the same level of care.
-Jasmine
I love aptive pest control service technicians are…
Ever since I've had the Aptive home pest treatment, I have not had any bugs and I'm extremely happy with the service. I had a severe roach problem that I could not get rid of for years and Aptive fixed it.
23 août 2025
Réponse de Aptive Pest Control - Orlando
Hi Eric,
Thank you for sharing your experience! We’re thrilled to hear that your home has been comfortable since starting service with Aptive, especially after dealing with a persistent roach problem. At Aptive, we take pride in providing effective, long-term pest control solutions so our neighbors can feel safe and comfortable in their homes. Your feedback reinforces why we do what we do, and we’re so glad we could make a difference for you. If you ever need additional assistance or have questions about your service, please reach out. We’re always happy to help.
-Jasmine
Your company needs to do more training…
Your company needs to do more training with your technicians. Everyone that has been out to my property for treatment. Does it in a different way there’s no consistency and lots of stuff gets missed that I have to point out to your text. It’s not that difficult of a job I’ve done my own work most of my life and now I’m getting up an age where I’m trying to find somebody that can do the work that I do. you can file the chain of emails that I’ve had with active in the past to get an understanding.
26 août 2025
Réponse de Aptive Pest Control - Orlando
Hi Tory,
Thank you for sharing your feedback. We sincerely apologize for the inconsistencies you’ve experienced with your service. At Aptive, we aim to provide thorough, reliable, and consistent treatments, and it’s clear we fell short in your case. We appreciate you taking the time to detail your experience, and we’ll review your account and service history to ensure we address any gaps and improve consistency moving forward. Please reach out to us directly at socialmedia@goaptive.com so we can discuss a plan to fully meet your expectations and make sure your home is properly protected. Your satisfaction is very important to us, and we’re committed to getting it right.
-Jasmine
Réponse de Aptive Pest Control - Orlando
Hi Lourdes,
Thank you for sharing your feedback. We’re glad to hear that our team provided clear details about the service rendered. At Aptive, we believe transparency and communication are key to delivering a great customer experience, and it’s wonderful to know that our efforts to keep you informed are appreciated.
-Jasmine
Explained program in detail for the insect control procedures. Friendly, courteous professional employees
Explained program in detail
26 août 2025
Réponse de Aptive Pest Control - Orlando
Hi Terry,
Thank you for sharing your feedback! We’re glad to hear that our team clearly explained the insect control program and provided friendly, courteous, and professional service. At Aptive, we take pride in delivering thorough, informative, and effective pest control, and it’s wonderful to know our efforts are appreciated.
-Jasmine
I finally had to buy ant traps myself…
I finally had to buy ant traps myself to set around the kitchen to finally🤞get rid of the “sugar” ants. At one point, a train of them were literally crawling up the wall! I asked your rep if he could set out any traps and all he had was a sticky strip. Yuk! Nothing that could be taken back to the colony. Very nice and professional service, but not effective.👎
17 août 2025
Réponse de Aptive Pest Control - Orlando
Hi Jan,
Thank you for sharing your feedback. I’m very sorry to hear that your recent service hasn’t effectively addressed the sugar ants in your home. At Aptive, we strive to provide thorough and effective pest control solutions, and it’s concerning to hear that your experience fell short in this regard. I’d like the opportunity to make this right. If you’re open to it, we can schedule a no-charge reservice and review the best treatment options to target the colony and ensure a lasting solution. Please reach out at socialmedia@goaptive.com so we can get this scheduled and restore your confidence in Aptive.
-Jasmine
Réponse de Aptive Pest Control - Orlando
Hi Tonya,
Thank you for the 5-star rating! We’re thrilled to hear you’re happy with our customer service. At Aptive, we strive to provide not only effective pest control but also friendly and attentive service at every step. We truly appreciate you being part of the Aptive neighborhood and look forward to serving you again.
-Jasmine
Réponse de Aptive Pest Control - Orlando
Hi Patt,
Thank you for sharing your feedback! We’re glad to hear that your service professional was thorough, polite, and knowledgeable. At Aptive, we take pride in providing both effective pest control and exceptional customer service, and it’s wonderful to know we delivered that for you. We truly appreciate your business and look forward to continuing to serve you.
-Jasmine
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.