I've been a customer of Aptive for over 10 years. The professionals that. come to our home are friendly and willing to listen to any pest issues we may have, plus they will come out anytime outside o... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Courteous and efficient staff that work around our needs and inform us of potential issues so we are never disturbed by unwanted guests. Justin was great!
L'entreprise a répondu
Scheduling service is a problem. The company sets an appointment & sends an email or text telling you what day but no time window. I have called and complained several times because I need the time at... Voir plus
L'entreprise a répondu
Yesterday the termite inspector came to check the stations at my home. He didn't have a record of all the stations particularly inside my home. He opened and monitored activity in his annual visit.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
5450 E Washington St, Ste 1, 85034, Phoenix, AZ, Etats-Unis
- 16232679696
We overthink pests so you don't have to.
4,3
Excellent
113 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service of outside of home.
19 mars 2026
Réponse de Aptive Pest Control - Phoenix
Hi Jerry,
Thank you for sharing your feedback! I’m glad to hear you were pleased with the service around the outside of your home. At Aptive, we make sure every area we treat is fully handled so you can feel confident your home is protected.
We truly appreciate you choosing Aptive and being part of our neighborhood. You can always count on us, we’ve got it handled!
-Jasmine
Always a very good experience.
25 mars 2026
Réponse de Aptive Pest Control - Phoenix
Hi Steve,
Thank you for sharing your experience! We’re thrilled to hear that your visits with us have always been positive. At Aptive, we take pride in making sure every service is handled carefully and professionally, so you can feel confident your home is well cared for. We truly appreciate you choosing Aptive, we’ve got this handled!
-Jasmine
For the money they charge it’s NOT worth it. make sure should they come knocking on your door you’re able to read the very fine print cause they sucker your ass into a two-year contract
For the money they charge it’s NOT worth it.
12 mars 2026
Réponse de Aptive Pest Control - Phoenix
Hi Nellie,
Thanks for sharing your experience, we hear your frustration. Feeling caught off guard by contract details is never a great experience, especially when it doesn’t match your expectations for the service.
At Aptive, we want everything to feel clear, upfront, and handled the right way from the start. Your feedback is a good reminder for us to keep improving how we communicate those details so there are no surprises.
If you’re open to it, we’d really like the chance to take a closer look at your account, answer any questions about your agreement, and see what we can do to make things right. Please feel free to reach out to us directly at socialmedia@goaptive.com, we’ve got this handled.
-Jasmine
Techs are all consistent and polite
Techs are all consistent and polite. I love that they text me because I’m a flight attendant and am often away from home when they come. They send pictures of the spots they treated and even sent me cute pictures of my dogs. 💕.
7 mars 2026
Réponse de Aptive Pest Control - Phoenix
Hi Vicky,
Thank you for sharing your wonderful feedback! We’re thrilled to hear that our team has been consistent, polite, and communicative, especially with your schedule as a flight attendant. It’s great to know that our service professionals are not only thorough in their work but also take the time to share updates and even brighten your day with pictures of your dogs.
At Aptive, we strive to combine effective pest control with thoughtful, personalized service. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide reliable, high-quality service for your home.
-Jasmine
Always a Great Experience
Thanks for being prompt, courteous and professional! It’s also nice to know if we need you to come back between scheduled services for any reason, you say, “No problem!” Thanks, Aptive!
13 mars 2026
Réponse de Aptive Pest Control - Phoenix
Hi Mike,
Thank you for sharing your feedback! We’re thrilled to hear that our team has been prompt, courteous, and professional, and that you feel confident knowing we’re happy to assist between scheduled services if needed. At Aptive, we strive to provide reliable, effective pest control while ensuring every customer feels supported and well cared for, and we truly appreciate you being part of the Aptive neighborhood!
-Jasmine
I used Aptive at my last house in Las…
I used Aptive at my last house in Las Vegas, 10 years with no bugs. When I moved to Phoenix, I was able to transfer my account. The technicians are always friendly and thorough. I would recommend the service to anyone.
12 mars 2026
Réponse de Aptive Pest Control - Phoenix
Hi Jay,
Thank you for sharing your feedback! We’re thrilled to hear that you’ve had such a long-standing experience with Aptive and that your account transfer to Phoenix was seamless. It’s wonderful to know that our service professionals continue to provide friendly and thorough service, and we truly appreciate your recommendation. We’re grateful to have you as part of the Aptive neighborhood and look forward to continuing to provide reliable, high-quality pest control for your home.
-Jasmine
Underwhelmed
Did not give 1/2 hour notice before arrival. Called when he was already treating the property. Missed a few anthills in the front yard . Had to get back out of the vehicle and spray them. No granules?
27 février 2026
Réponse de Aptive Pest Control - Phoenix
Hi Mark,
Thank you for sharing this feedback. We understand how important communication and attention to detail are during each visit, and it’s disappointing to hear that your experience did not meet those expectations.
At Aptive, our goal is for service professionals to provide advance notice before arriving so customers have time to prepare, and we also aim to be thorough when addressing pest activity around the property. Hearing that you received the call after service had already begun and that some areas needed additional attention is not the experience we want for our customers.
Your feedback about the anthills and the granules is helpful, and it’s something our team would want to review to make sure the service was completed according to the treatment plan. We’re always looking for ways to improve the consistency and quality of each visit.
Please feel free to reach out to us at socialmedia@goaptive.com so we can take a closer look at your account and address these concerns directly. We appreciate you choosing Aptive and for taking the time to share your experience.
-Jasmine
We got what we wanted however the…
We got what we wanted however the installation was not so good. We believe the installation was done correctly but where each trap was dug into the ground there was mud and dirt left on the driveway, the sidewalk, the patio, and even some dirt was left on our patio chairs. A simple cleaning after each was installed would have been fine. The installer needs to be told to leave the area as clean as they found it.
3 mars 2026
Réponse de Aptive Pest Control - Phoenix
Hi Mike,
Thank you for sharing your feedback and for taking the time to point this out. I’m glad to hear you received the service you were looking for, but I completely understand your concerns about the condition the area was left in after the installation.
At Aptive, we believe the experience should include not only completing the service correctly but also respecting your property and leaving the area just as clean as we found it. What you described is not the standard we expect from our team, and your feedback is important so we can address this with the appropriate service professionals.
If you’re open to it, please reach out to us at socialmedia@goaptive.com so we can review your account and make this right. We also appreciate you bringing this to our attention, as it helps us reinforce the level of care and professionalism we expect from our service professionals.
-Jasmine
They fo great at keeping unwanted pests…
They fo great at keeping unwanted pests away and I know I can call them if I have any problems.
Show up as scheduled.
28 février 2026
Réponse de Aptive Pest Control - Phoenix
Hi Laura,
Thank you for sharing your experience! We’re glad to hear that our team has helped keep unwanted pests away and that you feel confident reaching out if any issues arise. At Aptive, we take pride in providing reliable, professional service and showing up as scheduled to ensure your home stays protected. We truly appreciate you choosing Aptive to help safeguard your property!
-Jasmine
We have had the service for some time…
We have had the service for some time and each tech that has come has been meticulous in addressing any problems we have brought to them. But more importantly being proactive so that the sightings or having to deal with any pest have been minimum.
28 février 2026
Réponse de Aptive Pest Control - Phoenix
Hi Shenetta,
Thank you for sharing your experience! We’re thrilled to hear that our team has been meticulous in addressing any concerns and proactive in keeping pests at bay. At Aptive, we take pride in providing thorough, attentive, and preventative pest control to help minimize issues before they arise. It’s wonderful to know our efforts have made a difference, and we truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Always provides me with an eta
Always provides me with an eta, very courteous, prompt and professional.They also do a very thorough job. I’m very grateful.
28 février 2026
Réponse de Aptive Pest Control - Phoenix
Hi Kerri,
Thank you for sharing your experience! We’re so glad to hear that our team has been courteous, prompt, and professional while providing thorough service. At Aptive, keeping our customers informed with ETAs and delivering reliable, high-quality pest control is a top priority.
We truly appreciate your trust and kind words, and we look forward to continuing to provide the service and care you’ve come to expect from Aptive.
-Jasmine
Aptive Pest Control. Adan is fantastic
Adan is fantastic. Very informative and helpful
25 février 2026
Réponse de Aptive Pest Control - Phoenix
Hi Pat,
Thank you for sharing your experience with Aptive. We’re thrilled to hear Adan was informative and helpful. Our team takes pride in providing knowledgeable and attentive service, and we appreciate having you as part of the Aptive neighborhood.
-Jasmine
Great and professional!
18 février 2026
Réponse de Aptive Pest Control - Phoenix
Hi Doreen,
Thank you for sharing your feedback and for being part of the Aptive community. We’re so glad to hear you found our service professional and to your satisfaction.
Your trust means a lot to us, and we appreciate the opportunity to care for your home.
-Jasmine
Aptive Pest control has been servicing…
Aptive Pest control has been servicing us for a few years now. They are so convenient to work with. They let you know when they will be there and come on time. They are very polite and efficient. I have not had any pest issues that they have not been able to resolve. Their pricing is fair compared to the other pest control services.
14 décembre 2025
Réponse de Aptive Pest Control - Phoenix
Hi Art,
Thank you so much for sharing your experience and for being a valued member of the Aptive community for the past few years. We’re thrilled to hear that our team has been punctual, polite, and efficient while effectively addressing any pest concerns in your home.
It’s also wonderful to know that you find our service convenient and fairly priced, as providing reliable, high-quality care that fits our customers’ needs is always our goal. We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected!
-Jasmine
The service technician always lets us…
The service technician always lets us know when he arrives and asks if there is any specific problem he needs to address. He then completes the service quickly and competently.
5 février 2026
Réponse de Aptive Pest Control - Phoenix
Hi Robert,
Thank you for sharing your experience! We’re thrilled to hear that our service professional keeps you informed, addresses your concerns, and provides efficient, competent service. At Aptive, delivering reliable, thorough service while keeping our customers informed is a top priority, and it’s wonderful to know that reflected in your visits.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Great service,knowledgeable techs
I especially appreciate that they remind me when my next service is due. The techs who come are always friendly and very knowledgeable, as well as very effective. I no longer see the insects I did before Aptive started. Truly a great and effective service. Also, the price is not bad at all.
6 février 2026
Réponse de Aptive Pest Control - Phoenix
Hi Sally,
Thank you for sharing your experience! We’re thrilled to hear that our reminders, friendly and knowledgeable service professionals, and effective service have made such a positive difference in your home. Knowing that you no longer see the insects you did before is exactly the result we strive for at Aptive. We’re also glad to hear you feel our service provides great value. We truly appreciate you trusting Aptive to care for your home!
-Jasmine
Good Service
prompt arrival as promised; coverage of entire property around the house; I don't see bugs!
4 février 2026
Réponse de Aptive Pest Control - Phoenix
Hi Deborah,
Thank you for sharing your experience! We’re thrilled to hear that your service professional arrived on time, provided thorough coverage around your home, and that you’re seeing the results with a protected property. Delivering reliable, effective service is exactly what we aim for at Aptive.
We truly appreciate you choosing Aptive to care for your home and for taking the time to share your feedback.
-Jasmine
4 years. Good results.
Excellent results over 4 years. Any pests found on my property are deceased. Their product works.
4 février 2026
Réponse de Aptive Pest Control - Phoenix
Hi Taylor,
Thank you for taking the time to share your experience. We’re thrilled to hear that Aptive’s treatments have been consistently effective over the past four years and that any pests on your property are being taken care of. Delivering long-lasting results and peace of mind for our customers is exactly what we strive for.
We truly appreciate you trusting Aptive to care for your home and for your continued support over the years. Your feedback means a lot to our team.
-Jasmine
I've had Aptive as my pest control co. for several years...
I've had Aptive as my pest control company for several years now and I'm always happy with their services every visit 😀 Their communications before & after each service is much appreciated. The sevice techs are always professional and knowledgeable, taking numerous pics of the various areas of my yard that received treatment. That's so helpful especially if I'm not home during the appt. OH, and the best part...no bugs!! I recommend Aptive for your pest control. 🙂
4 février 2026
Réponse de Aptive Pest Control - Phoenix
Hi Debra,
Thank you so much for your thoughtful review! We’re thrilled to hear that you’ve been happy with Aptive’s service over the years and that our communication before and after each visit has been helpful. It’s great to know that our service professionals are providing thorough, professional, and knowledgeable care, including taking detailed photos to keep you informed even when you’re not home.
And of course, we love hearing that your home remains protected, that’s exactly the peace of mind we aim to deliver! We truly appreciate your trust in Aptive and your recommendation, and we look forward to continuing to care for your home for years to come.
-Jasmine
Do not recommend
They say they spray to keep bugs away and yet I had ticks and fleas and cricket spring up. So I got a bunch of stuff of Amazon and did it myself with almost instant results. But since you sign a contract Aptive will still force you to pay them for allowing bugs to infect your home and pets. Unacceptable quality.
24 janvier 2026
Réponse de Aptive Pest Control - Phoenix
Hi Kurt,
Thank you for taking the time to share this. I can understand how frustrating it would be to continue seeing ticks, fleas, and crickets after service, especially when you’re trying to protect your home and pets. That’s not the experience Aptive aims to provide.
While pest activity can sometimes persist due to environmental factors, seasonal pressure, or the need for follow-up treatments, we never want you to feel like you’re on your own or that your concerns aren’t being taken seriously. Our service is designed to include ongoing support and re-treatments when needed, and we’d appreciate the opportunity to review your account and better understand what happened here.
We also want to make sure expectations around the service agreement are clear and that any next steps are discussed openly and fairly. Your feedback matters, and it helps us identify where we need to improve.
We’d really encourage you to reach out to us at socialmedia@goaptive.com so we can take a closer look at your account and work with you toward a resolution. Thank you for being part of the Aptive neighborhood and for sharing your experience.
-Jasmine
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.