The service man actually did a good job, but operational side of the business is not up to par. Every time after treatment I have to call multiple times to get an invoice.
L'entreprise a répondu
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They come when expected. I like that I get a text about 30 minutes before they arrive. They do a thorough job and I can call any time I have concerns and they will come back to address the problem.
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I appreciate being able to adjust my quarterly service over text. They send me a reminder the week before the appointment and if I need to adjust the day or time it is very simple to do that.
L'entreprise a répondu
Excellent service as always! William is always very attentive and examines my property thoroughly for potential problems. He is very courteous when he comes inside and respects our privacy.
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À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
251 W River Park Dr, #100, 84604, Provo, UT, Etats-Unis
- 13853764695
We overthink pests so you don't have to.
4,3
Excellent
23 avis
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Fruitland Drive
I wasn't able to be home when David sprayed my property...hence the 4 star rating. He did send me pics of the areas sprayed... I have to trust he did all areas needed and requested. I was sad I wasn't home to have some needed areas spayed indoors... next time.
25 avril 2025
Réponse de Aptive Pest Control - Provo
Hi Lynne,
Thank you for taking the time to share your experience! We understand how important it is to have peace of mind knowing all areas are properly treated, and we're glad David was able to send you photos for transparency. We truly appreciate your trust in our services, and we look forward to getting those indoor areas taken care of for you on your next visit. Thank you for being a valued part of the Aptive family, and we're excited to continue providing you with excellent service!
-Jasmine
There was no indication the tech was here, other than in his van creating an invoice.
The technician did not let us know he was here, my dogs didn’t bark (very unusual). I did see him in the driveway sitting in his van. Just disappointed about the way it all shook down. There weren’t wet lines on the sidewalk or driveway which typically are there. I hope the next application has a better result. Snails and wasps are out, and after treatments the go away.
2 janvier 2025
Réponse de Aptive Pest Control - Provo
Hi Gail,
Thank you for taking the time to share your experience. We're really sorry to hear the visit didn't meet your expectations -- communication and visible results are both things we take seriously at Aptive. It's important to us that you feel confident in the service you receive, and we'd love the chance to make it right. We'll be sure to pass this feedback along to our team and make sure your next visit is more in line with what you expect. We truly appreciate you being part of the Aptive neighborhood and giving us the opportunity to improve.
-Jasmine
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