Richard was fantastic and communicated things very well to me and answered questions. He addressed all of the needs that I brought up with him and I had a great experience.
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Lisez les avis des autres
Timely, thorough service. The tech communicates well and arrives as stated. Willing to listen and address specific problems. Would give 5 stars for the service but it falls short on the callbacks tha... Voir plus
L'entreprise a répondu
Our Aptive service provider was Will (I believe his name was Will or William) . He was amazing ! Thorough. Professional. Courteous. Kind. Patient. Dedicated. Tripple this guy's salary because he... Voir plus
L'entreprise a répondu
The past two appointments were troublesome. The one that was originally scheduled in January, no one ever showed up. Then I recieved an email stating they had canceled the appoinment. I rescheduled... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
469 Century Drive West, 84123, Murray, Utah, Etats-Unis
- 13852339312
We overthink pests so you don't have to.
4,4
Excellent
90 avis
Demande des avis aux clients
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Ants
The tech listened to me about the ants, we tried to guess the source of the ants. He sprayed around the kitchen sink area as that was the location of the ants. The tech sprayed outside in the same area of the kitchen sink. After a week plus there is still indications of ants that are dead, fewer than before.
27 février 2026
Réponse de Aptive Pest Control - Salt Lake City
Hi there,
Thank you for sharing your feedback. We’re glad to hear that our service professional listened to your concerns and took steps to target the ant activity around your kitchen sink.
We understand how frustrating it can be to still see ants, even after treatment. Some pests may take a little time to fully respond to treatments, and continued monitoring and communication are key to ensuring the issue is resolved. If you’re still noticing activity, please reach out to us directly at socialmedia@goaptive.com so we can schedule a re-service and address any remaining ants.
We truly appreciate you being part of the Aptive family and giving us the opportunity to keep your home comfortable and protected.
-Jasmine
The service rep did a great job and…
The service rep did a great job and addressed the areas of concern.
3 mars 2026
Réponse de Aptive Pest Control - Salt Lake City
Hi Laurie,
Thank you for sharing your experience. We’re glad to hear that your Aptive service professional did a great job and addressed the areas of concern in your home.
Providing thorough, effective service while making sure our customers feel heard is very important to us. We appreciate you trusting Aptive to protect your home and look forward to continuing to keep your space protected.
-Jasmine
They do what they say and it works!
28 février 2026
Réponse de Aptive Pest Control - Salt Lake City
Hi Connie,
Thank you for sharing your experience! We’re thrilled to hear that Aptive delivers on our promises and that our treatments are effective.
At Aptive, we take pride in providing reliable, thorough, and professional pest control that gives our customers peace of mind. We truly appreciate your trust in us and look forward to continuing to protect your home.
-Jasmine
Réponse de Aptive Pest Control - Salt Lake City
Hi Rene,
Thank you for taking the time to share your feedback! We’re thrilled to hear that our team has been able to address your concerns efficiently and in a friendly manner. At Aptive, we take pride in providing professional, attentive service that keeps your home protected and comfortable.
We truly appreciate your trust in Aptive and look forward to continuing to serve you.
-Jasmine
Réponse de Aptive Pest Control - Salt Lake City
Hi Nancy,
Thank you for sharing your experience! We’re glad to hear that our service professional provided efficient, friendly, and informative service. At Aptive, we take pride in delivering professional, thorough, and customer-focused pest control that helps our customers feel confident and informed.
We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality service for your home.
-Jasmine
Difficult to contact
Difficult to reschedule. I signed Up for 4 visits/year and they came every month. I told The service person each month I only signed up for quarterly service. When you try and reschedule online you can only move out a week. I finally got ahold of someone on the phone and scheduled specific days out 9 months ago 2 weeks later the service came again. I called Back on phone and they could not find any record of me in the system. I provided address phone number and email. No record of me calling in. Then a day later I received email that my credit card had expired and I owed for service. Very frustrating company to deal with. In general service people at house are good to work with. It is the company that could use some customer service improvements
26 février 2026
Réponse de Aptive Pest Control - Salt Lake City
Hi Scott,
Thank you for sharing your experience. I completely understand how frustrating it must have been to deal with repeated visits, scheduling challenges, and billing issues, especially after taking the time to provide all your account information. While I’m glad to hear that our service professionals were easy to work with, it’s clear that the experience with our scheduling and communication fell short, and that’s not the standard we aim for at Aptive.
We take feedback like yours seriously because it highlights where we need to improve our processes and customer communication. I’d like the opportunity to review your account and make sure your quarterly service schedule is properly reflected, and that any past issues are resolved.
Please reach out to us directly at socialmedia@goaptive.com so we can make this right and ensure your Aptive experience is smooth, clear, and aligned with what you signed up for. Your satisfaction and peace of mind are important to us.
-Jasmine
Poor communication, customer service needs improving
The past two appointments were troublesome. The one that was originally scheduled in January, no one ever showed up. Then I recieved an email stating they had canceled the appoinment. I rescheduled it to February 7th, but they wouldn't accept that and they rescheduled it to Feb 9. I told them that it HAD to be in the morning. The tech didn't arrive until afternoon. Then when he arrived, I received 2 text messages from Aptive telling me they had canceled the appointment again. I don't know what is going on with them, but once our contract is over, we will not be renewing. Their communication is horrible. Their prices are high and quite frankly, they just don't do a thorough job like I expect.
25 février 2026
Réponse de Aptive Pest Control - Salt Lake City
Hi Cindy,
Thank you for sharing your experience. I completely understand how frustrating it must have been to deal with multiple scheduling issues, miscommunications, and delays. That’s not the level of service we aim to provide at Aptive, and I’m very sorry that this has caused you such frustration.
We take feedback like yours seriously because it highlights where our communication and processes need improvement. Our goal is always to provide timely, clear service along with effective pest control, and it’s clear from your experience that we fell short.
If you’re willing, please reach out to us directly at socialmedia@goaptive.com with your service address so we can review your account, understand what happened, and work to make things right. At Aptive, we want every customer to feel confident in the service they receive and have peace of mind in their home.
-Jasmine
Good Pest Control Company
Good communication and thorough in getting rid of pests. Good at working with you on cost.
26 février 2026
Réponse de Aptive Pest Control - Salt Lake City
Hi Mariesa,
Thank you for sharing your experience! We’re so glad to hear that our team’s communication, thoroughness, and attention to cost have made a positive impact for you. At Aptive, we strive to provide pest control solutions that are effective, transparent, and tailored to each home, and it’s wonderful to know that reflected in your service.
We truly appreciate your trust in Aptive and look forward to continuing to protect your home with the same care and dedication you’ve come to expect.
-Jasmine
Excellent customer service
Excellent customer service! They will treat areas again at no extra charge if you are not seeing results.
24 décembre 2025
Réponse de Aptive Pest Control - Salt Lake City
Hi Charisse,
Thank you for taking the time to share your experience! We’re so glad to hear that our team was able to provide excellent service and that you feel confident in the care we provide. At Aptive, we stand by our work, and making sure your home is protected, without extra charge if follow-up treatments are needed, is something we’re proud to offer.
We truly appreciate you choosing Aptive and being part of our neighborhood. Your feedback motivates us to continue delivering the reliable, professional service our customers deserve.
-Jasmine
The service people are always…
The service people are always respectful. Love the report if they have found any spots to watch.
23 janvier 2026
Réponse de Aptive Pest Control - Salt Lake City
Hi Karen,
Thank you for sharing your experience. We’re thrilled to hear that our service professionals are consistently respectful and that you find the reports highlighting areas to watch helpful. Providing thorough, attentive service with clear communication is exactly what we strive for at Aptive.
We truly appreciate you as part of the Aptive neighborhood and look forward to continuing to provide reliable, high-quality service for your home.
-Jasmine
Joshua did an excellent job of treating…
Joshua did an excellent job of treating our home and communicating with me. I appreciate the excellent service
13 janvier 2026
Réponse de Aptive Pest Control - Salt Lake City
Hi John,
Thank you for sharing your experience! We’re thrilled to hear that Joshua provided excellent service and kept you informed throughout the treatment. Clear communication and thorough care are exactly what we strive for at Aptive, and it’s wonderful to know that was reflected during your visit. We’ll be sure to pass along your kind words to Joshua. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.
-Jasmine
Our neighbor recommended them and I'm…
Our neighbor recommended them and I'm glad I use their service. Great customer service and haven't had a problem with bugs since I signed up.
19 décembre 2025
Avis spontané
Réponse de Aptive Pest Control - Salt Lake City
Hi Jack,
Thank you for sharing your feedback. I’m so glad to hear that our customer service has met your expectations and that you haven’t had any pest issues since signing up.
We truly appreciate your neighbor’s recommendation and your trust in Aptive. At Aptive, we take pride in delivering effective, attentive service to every home, and it’s wonderful to know your experience reflects that. Thank you for being part of the Aptive neighborhood.
-Jasmine
We love Aptive
We love Aptive! We've been with them for almost 2 years. Love the customer service, love the product. Big fan!
24 septembre 2025
Réponse de Aptive Pest Control - Salt Lake City
Hi Jordan and Claire,
Thank you for sharing your experience! We’re thrilled to hear you’ve been with Aptive for almost two years and that our customer service and products have made such a positive impact. At Aptive, we strive to provide reliable, effective pest control while making every customer feel valued, and it’s wonderful to know our efforts are appreciated.
We truly appreciate you being part of the Aptive community and for your continued trust in us. If you ever have questions or need anything, we’re always happy to help.
-Jasmine
Fast service *****
Fast service, Chris, Technican, thorough, gives update of what he did & sends pictures!!!!! perso answering 800 number is friendly, human and helpful!!*****
26 novembre 2025
Réponse de Aptive Pest Control - Salt Lake City
Hi Marilyn,
Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that Chris provided fast and thorough service, keeping you updated every step of the way and even sending pictures. It’s also great to know that our team answering the customer service line made a positive impression with their friendly and helpful approach.
We really appreciate your kind words and the 5-star rating. Thank you again for choosing Aptive, we’re here to keep your home protected with the care and attention you deserve!
-Jasmine
Stealing water and trespassing
The other day while setting in our office. I hear water being turned on in our front yard. I asked my husband if he had gone outside to turn our water on and he said no. So, we opened the front door and there is a gentleman that my husband asked what are you doing scared the sh-- out of this gentleman and he tells us that our neighbor's water was turned off. Which was not true. The gentlemen tells us that he does this all the time. Really, I guess he thought no was home. We should have called the police. I know it sounds petty. But if he does this all the time and doesn't get caught cause the average person or household are working. We did call the 855 number, and you get someone in Africa. Can't call the Murry Utah office and talk to someone in our state. We did tell the neighbor what had happened, and he said he was going to talk to them. If he would have come to the door and ask. We would have said OK. But it's the principle. This took place in Taylor, UT
20 novembre 2025
Avis spontané
Réponse de Aptive Pest Control - Salt Lake City
Hi Cathy,
Thank you for taking the time to share your experience. I’m very sorry to hear about the confusion and stress caused during this visit. We never want any customer to feel alarmed or uncomfortable, and it’s clear that this situation did not reflect the level of care and communication we strive to provide at Aptive.
Your feedback regarding proper notification and local understanding is important, and we will review this with our team to ensure it doesn’t happen again. While we’re glad you were able to communicate with your neighbor, we understand that the principle of the situation is very important.
We would like the opportunity to speak with you directly so we can address your concerns and provide any clarity needed. Please reach out to us at socialmedia@goaptive.com at your convenience so we can ensure you feel fully supported. Thank you for being part of the Aptive neighborhood and for bringing this to our attention.
-Jasmine
Excellent Service- Great Product
Luke did a fantastic job and was a class act. We appreciate the excellent customer service and the great product. Thank you!
15 novembre 2025
Réponse de Aptive Pest Control - Salt Lake City
Hi Jill,
Thank you for sharing your experience! We’re thrilled to hear that Luke provided fantastic service and represented Aptive so well. It’s wonderful to know that his professionalism, combined with our products and customer service, made a positive impact on your home.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue delivering the thorough, reliable, and attentive service our neighbors deserve.
-Jasmine
The technician was amazing
The technician was amazing! He was so accommodating and thorough, he even went into the 4 foot crawlspace to spray!
5 novembre 2025
Réponse de Aptive Pest Control - Salt Lake City
Hi Janet,
Thank you for sharing your experience! We’re thrilled to hear that our service professional went above and beyond, even tackling the crawlspace to ensure thorough service. At Aptive, we take pride in having service professionals who are dedicated, accommodating, and committed to providing effective solutions. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Friendly and thorough service
The technician was very friendly. He asked what services I was wanting for my home to ensure my needs were met. The service he provided was quick and thorough.
11 novembre 2025
Réponse de Aptive Pest Control - Salt Lake City
Hi Ashley,
Thank you for sharing your experience! We’re glad to hear that our service professional was friendly, attentive, and ensured your specific needs were met. At Aptive, we take pride in providing thorough, personalized service while making every visit efficient and professional. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Great service
It's important to me that I have the pest control service come first thing in the morning and I was so impressed that I received a text from Casey at 7:45 telling me he would be at my home in approximately 15 to 30 minutes. I appreciate how he took all of the pictures of the work he performed and explained what he had done in a text as he sent the photos. I didn't have him spray inside the house this time but he assured me I could call anytime and he could come back out and do it!
4 novembre 2025
Réponse de Aptive Pest Control - Salt Lake City
Hi Cathleen,
We’re so glad to hear that Casey was able to provide timely and thorough service while keeping you informed every step of the way! At Aptive, we aim to make every visit convenient, transparent, and tailored to your needs, so it’s wonderful to know that the photos and detailed updates made a difference. Thank you for choosing Aptive and trusting us to care for your home, we’re always just a call away if you’d like any additional service!
-Jasmine
Vester did a thorough job and his…
Vester did a thorough job and his photos of his work were very helpful.
30 octobre 2025
Réponse de Aptive Pest Control - Salt Lake City
Hi Sharon,
Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re thrilled to hear that Vester provided thorough service and that his photos were helpful in keeping you informed. Our team takes pride in delivering detailed, attentive, and transparent care, and it’s wonderful to know that reflected in your visit.
We’ll be sure to pass along your kind words to Vester. Your feedback inspires our team to continue providing thorough and reliable service, and we truly appreciate your trust in Aptive.
-Jasmine
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