Arden Estates Avis 

Leanne and the team at Arden recently helped me purchase a residential property in Worcester. From the original viewing through to completion they have been pleasant to work with and helpful. They were happy to facilitate requests to the sellers such as leaving any paints used on the house, and for arranging access for the surveyors.

Communication was largely good, though with the odd crossed wires due to parallel conversations via solicitors directly and also via Arden - but everything got sorted.

Overall, quite happy with the experience!

Choose Arden’s as it was the closest agent was not disappointed…. Professional and kept me up to date with progress all the way through the buying process.

After interviewing four agents we selected Arden on the basis of their people. Worcester office were just great, clearly communicating to us what the state of play was each week. I understood who was doing what in their office and felt like we were in safe hands. Thank you Leanne for keeping me informed and chasing up what was happening.

We sold our property with Arden Estates and were very pleased with the marketing photos and the effort they put in with arranging viewings, communicating well and getting a quick sale sorted out at above our asking price. During the remainder of the selling/buying process everyone in the team remained contactable, supportive and helpful with queries, and at various later stages they were proactive in keeping us informed and making sure things got sorted out in a timely manner. We really appreciated their efforts and would highly recommend to others.

Quick and simple sale, completed within 68 days. The team at Arden are friendly, professional and helpful. They kept the ball rolling and communicated well at all times.

The team at Arden were focused and committed and tried hard to make our sale as straightforward as possible. I would use them again.

Being a first time buyer is stressful enough!

But god did Amy, Romily, Billy and Peter at the bromsgrove branch make it as best as they can smooth running.

I couldn’t thank them enough for going above and beyond getting our house purchase through specially dealing with an anxious stressful person like me 😂 !

Thank you again so much , I will deffo be back for our next purchase!

We are first time buyers and approached Arden Rubery to assist with buying our first home. Romily instantly showed us a property which we viewed and it was perfect for us. They helped us expedite the process and took us through each step flawlessly. Massive thanks to Billy who helped us with our mortgage and Sharon who also gave advice when needed. Highly recommend.

I can't thank the Arden team enough for helping me find my perfect first home! When the listing appeared on Rightmove, I was the first to call, and Pete promptly arranged a viewing that same day. He was a pleasure to chat with and flexible enough to work around my childcare needs. I made an offer the next day, and within an hour, it was accepted. The ladies at Arden understood how crucial this move was for me, given my circumstances, and they were incredibly quick to assist. I'll never forget Romily's call with the fantastic news—she was so kind and understanding. Eight weeks later, I've completed the purchase and now have the keys to my new home. Amy kept me fully informed throughout the process, answering all my questions with patience and offering much-needed reassurance. As a first-time buyer, I couldn't have asked for a better experience. From start to finish, Pete, Romily, and Amy were outstanding, and I wouldn’t choose any other agent.

1st Class Service…
Leanne kept us fully informed in the stressful process of buying and selling, her communication was excellent.
Well done to the Arden team.

We brought our property with Ardent Estates, they were extremely friendly, reliable, patient and very understanding when things were delayed. a massive shout out to Leanne Fletcher from Arden Worcester a true gem to the industry, thank you for all your help on our journey with you.

We had viewed and had offer accepted on our 'dream home' but were very realistic that with chain things may not go easily. However Arden were just downright rude. They sold the property to another buyer and neglected to inform us at all. When we called to check progress, we were told this is normal proceedings with their company and we didnt need to be informed. Needless to say will not be looking to buy any property listed with them ever.

Having written this review, am pleasantly surprised - the manager involved personally phoned us to look into the situation. Whilst this doesn't make things perfect, my review has to be edited as it is good that reviews are seen and taken seriously and acted on for the future. Hopefully noone will be in the same situation in the future, and after my conversation today I genuinely belive that this should not happen again.

Arden Estate Agent Rubery!!
Recently sold my house with Romily at Arden Rubery who was amazing very friendly, knowledgeable and experienced !
The whole team made my experience great from start to finish, they were professional, polite and caring.
Always available when required and kept me up-to-date through the whole process would definitely reccomend them.

Arden Rubery are the gold standard of estate agents, from start to finish they have been excellent, special mentions must go to Romily who is so friendly and approachable who started whole the process for us and to Amy in the progress team who always went that extra mile to ensure our sale went through, many thanks, a real pleasure to deal with yourselves.

Recently purchased a property via Arden Estates agents, the staff were very flexible, friendly and when required very efficient. A professional modern Estate Agent, definitely recommended if you are selling or buying.

Very helpful and polite staff at the Rubery office where I purchased my house.
Nothing was too much trouble for them

All queries answered and resolved swiftly which made the process so much easier

we had our house on the market with Arden for almost a year. finally another agent managed to find buyers after a single visit. it was very disappointing to see that after a long time the team at Arden struggled to say hello when I went to collect our keys and did not say goodbye when I left the office. extremely impolite a disrespectful. we were exetremely disappiointed with them for this behaviour: they have been nice up to until another estate agent sold our house. very unprofessional to treat a client this way.

Excellent customer service from Olivia at Arden Estates in Worcester. Olivia was absolutely lovely, very professional and pleasant. Her engagement with me as a potential buyer was pitched just right. Very good interpersonal skills and information provided about the property.

We are really grateful to all the team at Arden Estates Agents for making the experience of buying our first house so smooth and stress free, even with a baby on board. Leanne has been amazing and incredibly helpful throughout the process. Communication was excellent with regular and quick updates. They have gone above and beyond to ensure we can move in before our deadline. Certainly the most professional agency we've worked with so far.

They have supported us through a very complex sale which has allowed to purchase a new home. Thanks to Jayne and special thanks to Matt for his patience and support through the process.