Argoindustries Avis 

I haven't received my order, and the company don't answer the phone or reply to emails. Hopeless.

Ordered two face masks before Christmas. These never arrived. Tried to call but it just rang out. Emailed three times, no response. My bank is now involved and looking into this Company.
Absolutely atrocious service. I’d think very seriously about ordering from them.

I ordered masks on 7th October and sent an email to their sales address to enquire why they had not yet been delivered on 13th October. I have not yet received a reply.

Hopeless.
Ordered some masks almost a month ago. Still not arrived despite chasing up and being told they were being sent. Can’t contact by phone. Hopeless

Ordered masks on the 2nd April, payment confirmed with an automatic invoice. Still haven't received them and no communication from them. I've emailed twice, sent a contact form through the website and phoned several times. No answer. Checked on Companies checker website which states the company was dissolved in 2022.

Far better service with my second order. Found masks to be a great combination of comfort and fit for all day wearing. Hand wash well. These are my preferred masks.

Been waiting 2 weeks and still hasn't even shipped - contacted customer service via webform but still no reply :(

Look like they've gone into liquidation: see Companies House

Masks haven't arrived, I think the company may have ceased trading. I'm trying to phone and email to find out more. Will update if things are sorted!

I've ordered masks from Argo Industries several times in and have been very happy with the quality.

My most recent order arrived late. When I contacted the company they were very apologetic and sent me additional masks to make up for the delay.

I had a successful order in November 2021 so placed another December 3 2022. Not been dispatched - just says "processing". No communication. Have emailed yesterday and ask for a refund. The phone is not being answered. Concerned on basis of other reviews. Has anyone received an order recently?

UPDATE 28 December 2022: The masks arrived today. Still says "processing" on my account and not able to tell when posted. Have not had any communication from the seller. I am glad the masks have arrived, but remain very dissatisfied with the customer service because of the lack of communication and the hassle it has caused me in trying to find out what is happening.

Very difficult company to communicate with and order send by standard post so no tracking information available. N.B According to google this business is now permanently closed

Placed order on 6/11/22 and not heard anything as of 23/11. No reply to emails, phone number on website just rings out. Worried I have lost £28.

I placed an order for FFP2 masks on 23 September. Eventually received notification of shipping on 28 October. I returned home after a few weeks away to find nothing had been delivered. I emailed 16 Nov - no reply. Emailed again 18 Nov - no reply. Phoned on 18 Nov - no answer. Phoned again 22 Nov - no answer. Is this company still active?
Update 22 Nov: Messaged the company via their web site. Received rapid response and offer to send replacement masks. I have upgraded my original rating.

Ordered three weeks ago, they have taken the money but not delivered. Tried phoning and have emailed but NO RESPONSE.

Wrong product received after a couple of weeks delay. I have tried ringing several times and have emailed twice. No response at all.

Excellent product. Extremely good quality and very comfortable for wearing for eg a long flight. Arrived promptly. Well worth the money

Great Product and Excellent Service from start to finish. The whole process was so quick, ordered masks on the 12th January and delivered on the 16th January. Will defiantly recommend to others and use again.Special mention to Lizzy thank you for your assistance.

I ordered a 2-pack of washable FFP2 masks and they arrived promptly and are comfortable enough. However, there is no indication on the mask or the packaging that they are actually FFP2, unlike other masks I have seen. So I'm not sure if I have been sold the right thing. Let the buyer beware.

Further to the comment above, the company have replied that washing the masks will reduce their effectiveness so that they will, at some point, cease to be FFP2 standard so they cannot be permanently marked as such. This does not, of course, apply to the packaging they arrive in. Furthermore, although this seems quite logical, this is not made clear in the advertising and we are not all experts in mask technology to work this out for ourselves. However, they have responded with this explanation so I now give them 4 stars and would say that these are a good buy.

I ordered 1 pack (2 of these masks) on 1 Jan just to see what they were like and requested standard delivery. On 7 Jan I received an email from company saying order ready but they did not have my street or town in the address which surprised me as can be found via postcode (I had included the house number). I phoned back with the details and said I had hoped to have received them by 8th as I had a hospital appointment that day which involved very close contact. Then, to my surprise, the masks arrived the next morning, just in time for my appointment! Great so thank you.

The mask is really sooooo comfy and covers a lot more area than the ordinary surgical and linen masks I’d previously worn. It fits securely and amazingly does not steam up my glasses which I’m thrilled about. Soft against the skin and the loops allow for fine tune adjustment which prevents all the open gaps found on most other masks. I was very relieved and have to conclude that I love this mask! Also feels exceptional quality.

A minor irritation is the size of the logo...I would prefer it smaller and more subtle. I don’t think it needs to be big for people to notice. Maybe a brighter colour (not lime green lol) - but smaller - might help?

One final question...why do I need to iron after washing? If you could answer this, I’d appreciate it and will order more.