ARS/Rescue Rooter - Columbus Worthington Air Avis 

Tom, the technology expert, came with Jennifer, the sales representative, and all of my questions were answered between the two of them
Then Branson, by himself, replaced the furnace and air conditioning systems expertly. Branson demonstrated the new thermostat, showed me the new systems, and answered all of my questions.

Professional work done in a timely fashion

Excellent. Found and repaired issue quickly and professionally. Also added connection to allow me to clean out the pipe in the future to avoid the water backup

Both technicians that visited our home recently were polite, professional, knowledgeable, instructive and detailed about our problem. It was resolved quickly too!!! Great service on the phone and in person!!!, Thank you!

Great, prompt service from CWA. Easy to book! They hire some of the very best, caring service techs and installers. Great service, great experience!
Thank you CWA!

Jen in sales and Tyler in installation were both outstanding! I will work with them again!

Prompt reply and scheduling. Details were shown and explained to me including repairs and future options. Kind and professional and quick to fix Technician. Thank you,

CWA installed my HVAC system 5 years ago. Their service is excellent!

Three truck trips to find out the 1st guy didn’t do his job correctly and for the 2nd guy to tell me he doesn’t have enough time to fix it for the 3rd guy to tell me he don’t see a issue for my AC to worst off after having them do maintenance on my AC

Good service

Technicians Brian & Josh the installers did an excellent job. During the process they kept me informed on what they were doing, answered all of questions, and did a great job of cleanup. Afterwards they helped me set up the new smart thermostat, which I could not have done by myself. They did the best job of any installation team I’ve ever had.

The sales rep did an excellant job and the installers were quick and efficient.

He was very polite and solved our problem.

Professionalism, timeliness, competence

The tech who worked on our system was friendly, knowledgeable and got the job done.

On 615 2026 I had a scheduled appointment between eight and 1 o’clock. They have my Generac serviced. No one showed up and I wasn’t notified so I’m not happy. Did you want me to call? I already called them they’re coming tomorrow afternoon sorry.

Very quick and easy to schedule. The tech showed up only a few hours after initial scheduling. He seemed very knowledgeable. so far, the fixed AC has been working properly.

The Columbus Worthington Air representative showed up on time, quickly reviewed our current infrastructure and provided us with an estimate before she left. We had a great conversation and she understood our expectations and next steps. When we booked the installation of a new HVAC system, it happened in 3 business days and the installation was successfully completed in a single day. The installation crew was great and knew exactly what they were doing. We pointed out one item, and it was addressed immediately. We are so very pleased.