Arthauss Furniture Avis 

3 080
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Thank you so much for a a wonderful dresser 😍 it was pretty much straight forward to put together too. Delivery took a bit, but team were friendly and very responsive! No issues, just one very happy... Voir plus

Noté 5 sur 5 étoiles

The wardrobe was strong and sturdy, it needs to be secured to the wall before fitting the sliding doors as they are heavy. the instructions were incorrect in places but we figured it out, is definitel... Voir plus

Noté 5 sur 5 étoiles

The bloke who delivered our wardrobes and chest of drawers was a very cheerful man and bought everything in with care, he also checked the doors to make sure the glass wasn't broken. We haven't mad... Voir plus

Noté 4 sur 5 étoiles

I'm happy with the sideboard I purchased, it's the perfect size with plenty of storage inside, looks and feels well made. The instructions weren't the best but if you've built flat packed furniture be... Voir plus

À propos de l'entreprise

  1. Magasin de meubles

Informations provenant de diverses sources externes

Furniture is the vital ingredient that will make your house a home. This is why, at Arthauss, we strive to provide a truly excellent choice of furniture for every budget and every taste.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(3 080)

162 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

The bed was very hard to build

The bed was very hard to build. The cams were located on the underside of the build and this required the bed to be turned to lock them. During the turning process, the bed collapsed and ripped out all the cams. It was fixable with glue and dowels held under ratchet straps but shouldn’t have happened in the first place.

16 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing company

I have contacted company and get answers straight away. Very friendly and helpful. Delivery was very quick. Quality is good. Very happy with the products. Planning to order more for second bedroom.

26 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

cody unit

great service, good communication, delivered earlier than expected.
Product is good one you figure out the instructions, not the clearest

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I ordered a wardrobe

I ordered a wardrobe, it is so so beautiful and very good quality. I can't thank you enough for producing quality furniture. It exceeded my expectations

4 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

1st time buying from Arthauss…

1st time buying from Arthauss Furniture, didn't know what to expect so I was immediately impressed by their website especially a google map showing where they are based so you have confidence this company is established. The sliding wardrobe I bought was the best price on the internet. The price was ££s cheaper than the nearest rival. The communication was 1st class. Timely and succinct, managed my expectation to my satisfaction. The courier they used was equally professional, again great communications. Delivery was hassle free, the driver turned up within the timeframe and helped moving the boxes into the house. He checked the mirror sliding door in front of me to confirm the mirror was not damaged. The packaging was solidly packed. The actual wardrobe was excellently made; all parts fitted perfectly. The cuts were sharp and lamination was fautless. The assembly instructions were straightforward and diagrams clearly shown. All in all I am very pleased with my purchase with Arthauss. Will definately do business with them again.

17 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

AVOID AVOID AVOID

AVOID AVOID AVOID! Bought double murphy wall bed via eBay. Unacknowledged communication regarding delivery. Quickly discovered part with holes drilled in wrong place. Took 7 weeks to arrive. Accepted £15 refund. 2 subsequent misdrilled parts and one that snapped which we fixed ourselves as not willing to wait again. Terrible instructions. Gave up at step 32. Hired a professional to complete the build who had to add extra screws to hold some pieces in place. It took him 5 hours and cost us nearly £400. Orded in January but due to some personal issues on top of the problems with the build only completed today

3 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent quality at a excellent price

I'd never heard of Arthauss Furniture but decided to ask Google AI for suggestions on a 3 door mirrored wardrobe with shelves and rails to my required measurements. This came up as the first recommendation and fitted what we were looking for exactly. Having been delivered by extremely helpful drivers as it was so heavy, I was immediately impressed with the quality of the finish and the weight of the product. Once fitted it looks absolutely beautiful and I would highly recommend Arthauss to anyone looking to make and online furniture purchase.

1 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Not the best of what I’ve ordered! SHOCKING

Not the best of what I’ve ordered! Spending so much money you would think it would be perfect! Had to glue 2 doors on no matter what we did it just wasn’t leveling up all 3 together! Will not order again. Also was meant to be delivered 2 days after I ordered and it ended up being a week later.

10 juin 2026
Avis spontané
Logo de Arthauss Furniture

Réponse de Arthauss Furniture

Hello Chantelle,

Thank you for taking the time to leave your feedback. We are sorry to hear that you were disappointed with both the delivery timeframe and the assembly experience of your Oro Sideboard Cabinet 160cm.

We understand how frustrating it can be when a product does not come together as expected, particularly after waiting longer than anticipated for delivery. Whilst the delivery delay was outside of the timeframe originally advised, we recognise this caused inconvenience and apologise for that.

Following our correspondence and review of the videos provided, we investigated the door alignment issue with the manufacturer. Based on the footage received, it appeared that two different hinge types had been installed in the incorrect positions during assembly, which was likely contributing to the alignment problems experienced. We appreciate that this was a frustrating situation, especially after considerable time had already been spent trying to adjust the doors.

To help resolve the matter, we arranged replacement doors, hinges and push-to-open mechanisms, and provided guidance from the manufacturer regarding the correct hinge configuration.

We appreciate your patience whilst we have worked through this with you and are pleased that the replacement components have now been ordered. Should you require any further assistance once they arrive, our customer service team remains on hand to help.

Kind regards,
Your Arthauss Furniture Team

Noté 5 sur 5 étoiles

TV unit is exactly what I wanted

TV unit is exactly what I wanted, it’s well made and was easy to assemble. The price was good and looks more expensive than it was. Delivery was on time and I was kept informed of delivery times.

17 juin 2026
Avis spontané
Noté 4 sur 5 étoiles

Like the coffee table a lot but had…

Like the coffee table a lot but had problems assembling it. The twist bolts were not clear on how to line them up and pulled when screwed to tighten. This split the wood but luckily it doesn’t show as it is underneath. Delivery was great, on time and helpful crew

2 juin 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus