This place only cares about money, not the quality of the service provided. Spent a significant amount on turf for my whole backyard. They brought the product first week of July during the hot Arizona... Voir plus
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What shoddy workmanship, I told my neighbors not to even consider artificial grass masters and go some where else. My tuff has holes and looks lumpy in other areas. I was told that someone would come... Voir plus
Where very misleading about how the grass would be with children and dogs even after being asked straightforward questions. Grass has seamlines. Didn’t put enough rock in my backyard surrounding the p... Voir plus
L'entreprise a répondu
Had several landscaping changes made to our yard and the project manager made careful notes of each one, all on his I-pad. Was impressed with how he was able to complete a detailed estimate before he... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Artificial Grass Masters is the Valleys Leader in Artificial Grass Wholesale and installation. Our Artificial Grass products have a 15 year warranty and our wholesale grass starts at $1.39 per sqft and our installation starts at $4.75 per sqft(included materials and installation)
Coordonnées de contact
16681 N 74th Avenue #140, 85032, Peoria, Etats-Unis
- 602-730-7003
- sales@artificialgrassmasters.com
- artificialgrassmasters.com
2,5
Bas
327 avis
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Superlative job !
The installers were timely and professional Job is still looking like "Day One". We are glad we chose AGMasters.
23 octobre 2018
Avis spontané
Great 3rd party workers....
Great 3rd party workers....
Sales dept...not so much
23 octobre 2018
Avis spontané
Réponse de Artificial Grass Masters
Thank you for your time and review.
No follow up after installation
23 octobre 2018
Avis spontané
Réponse de Artificial Grass Masters
Thank you Jim for you input. We realized we were missing the boat on some things and since then we have changed the way we do business. We thank you for your business and support as we grow sometimes we stumble. We are grateful to homeowners like you that have given us the opportunity to grow. We are dedicated to doing the right thing. If you ever need anything please feel free to contact us.
We are very happy with both the service…
We are very happy with both the service and quality of their product
It’s only been in for a few weeks now, but everyone that walks by comments on how beautiful our yard is!
23 octobre 2018
Avis spontané
Ricardo was amazing
Ricardo was amazing. He offered the best customer service I have ever had and wants you to be happy with the end result. Fantastic experience all the way and my grass looks amazing. I love how adding the grass changes our whole backyard. Ricardo did a great job designing the flow of the grass. We couldn’t be happier.
23 octobre 2018
Avis spontané
My grass isn’t wearing well
My grass isn’t wearing well
Not the quality I thought I was purchasing
23 octobre 2018
Avis spontané
Réponse de Artificial Grass Masters
AJ We would love to come out and inspect your grass. Customer satisfaction is highly important to us and because you are under warranty there may be a way for us to help. Please contact the office to schedule an appointment, we look forward to hearing from you.
We loved it from day one but now months…
We loved it from day one but now months later, we are still absolutely loving it!
23 octobre 2018
Avis spontané
Did not honor price match guarantee
Did not honor price match guarantee. Instead offered a cheaper product.
23 octobre 2018
Avis spontané
Réponse de Artificial Grass Masters
Thanks Brandon, Your review is appreciated. This give me a chance to explain the Price match Guarantee in detail.
Price Match Guarantee Rules
1. Contractor installing grass must be:
a. Licensed
b. Bonded
c. Insured
d. Registered with the Arizona Registrar of Contractors
e. A Reputable Company
f. Offer must be for grass of same quality or better ( Grass Sample Must Be present)
g. Installation process and time frame must be the same
h. Warranty must be the same
I. Must be able to provide a written estimate by said company.
If we cannot match the price and the contractor has met all of the above rules then we will pay you $50.00 for your time.
If you cannot offer all of the above then we try to offer you other options to meet your budget.
Experienced
Experienced, Honest, Friendly, and Outstanding Quality Service! “Beautification transformation completed” Highly recommend!!!!!
23 octobre 2018
Avis spontané
5 stars for the installers
5 stars for the installers
1 star for the salesperson
He greatly underestimated and required our help for the difference. Not a very pleasant experience, except for the installers. They did a great job.
23 octobre 2018
Avis spontané
Réponse de Artificial Grass Masters
Thank you Scott for you review. Because that sales person was part of our team then it is all of our fault too. We take responsibility. We are glad to pick up where that salesperson left off as he no longer is with our company. Please feel free to contact us and we will be here for you..
The job had to be done twice to get…
The job had to be done twice to get what we wanted. It would have been easier if you had just done it right the first time.
23 octobre 2018
Avis spontané
Professional and very good.
23 octobre 2018
Avis spontané
Professional
Punctual, professional and courteous. I would recommend Artificial Grass
Masters. I had called two other companies for an estimate: one didn't bother to return my phone call, the second one looked at my yard (without taking measurements) and gave me a price that was twice as much as what I ended up paying Artificial Grass Masters
23 octobre 2018
Avis spontané
About 2 years ago our grass was…
About 2 years ago our grass was installed and looks great today
23 octobre 2018
Avis spontané
Love the new grass
Love the new grass. No mowing!!! Did a great job and reasonable price.
23 octobre 2018
Avis spontané
Love this turf
Love this turf. Always looks great.....and no cutting grass.
Thanks for a great job, highly recommend.
Mary Rogers
23 octobre 2018
Avis spontané
This company installed artificial turf in our front yard.
This company installed artificial turf in our front yard.
They were great when coming out to give estimate. Came back a second time when we wanted more information. They had a fair price and great attitude.
The day the main work was done went pretty well. There were only a couple of small issues as to be expected. Our only real problem was when we looked out to see their guy burying the excess quarter minus sand in the rock area of our front yard. They knew we were home and didn't even ask us first if this was okay. They left that part of our yard lumpy. I was told at finally inspection that someone would be sent out to re-grade the area but nobody ever did come. We had to smooth it out ourselves. Once they had finally payment they were done with us.
I do still recommend their work, ( and already have to friends), just don't pay final payment until you are 100% satisfied.
23 octobre 2018
Avis spontané
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