This place only cares about money, not the quality of the service provided. Spent a significant amount on turf for my whole backyard. They brought the product first week of July during the hot Arizona... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
What shoddy workmanship, I told my neighbors not to even consider artificial grass masters and go some where else. My tuff has holes and looks lumpy in other areas. I was told that someone would come... Voir plus
Where very misleading about how the grass would be with children and dogs even after being asked straightforward questions. Grass has seamlines. Didn’t put enough rock in my backyard surrounding the p... Voir plus
L'entreprise a répondu
Had several landscaping changes made to our yard and the project manager made careful notes of each one, all on his I-pad. Was impressed with how he was able to complete a detailed estimate before he... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Artificial Grass Masters is the Valleys Leader in Artificial Grass Wholesale and installation. Our Artificial Grass products have a 15 year warranty and our wholesale grass starts at $1.39 per sqft and our installation starts at $4.75 per sqft(included materials and installation)
Coordonnées de contact
16681 N 74th Avenue #140, 85032, Peoria, Etats-Unis
- 602-730-7003
- sales@artificialgrassmasters.com
- artificialgrassmasters.com
2,5
Bas
327 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Installation was ok
Installation was ok. I was disappointed they did no grade the area better as they said they would. Water pools where it shouldn’t. Also there is a visible seam where they connected 2 pieces of grass. During installation was told the seam would be unnoticeable when they were done which was not the case.
29 octobre 2018
Avis spontané
Réponse de Artificial Grass Masters
Sir any kind of sink holes or poor drainage in the grass area is covered by your installation warranty. We are always excited to help our homeowners out, Without our customers there is no us. Please contact the office to schedule a time for us to come out. We look forward to doing the right thing.
\They came to our home and the price…
\They came to our home and the price sky rocketed!! Did not use either Home Adviser guys that come because they were so expensive!!!
29 octobre 2018
Avis spontané
Réponse de Artificial Grass Masters
We understand that Artificial grass is a luxury item and not always in the budget but we offer our low prices of $4.75 per sqft installed. We understand that artificial grass is not for everyone but we have affordable prices so that everyone can have an amazing project. If you have any questions or would like to get a quote from a different project manager we would love to come out.
The whole process was handled in a very…
The whole process was handled in a very professional manner. All the work was done well within the timeframe that was provided. Our turf has been down for a year an looks like the day it was installed. I would not hesitate to recommend them!
29 octobre 2018
Avis spontané
We went with Syn Lawn while you did…
We went with Syn Lawn while you did offer a military discount,your estimate of 1500 square feet came in the highest the orher estimates closer to 1250
29 octobre 2018
Avis spontané
Réponse de Artificial Grass Masters
After thoroughly reviewing your file I see the notes and the notes specifically state the the installation wanted the least amount of seams and because we cannot order a custom piece of grass in the size of your yard. All grass comes in 15 foot width by 100 foot rolls . So to minimize seams and patch work we offer the customer the options for least amount of seams. Unfortunately when this option is selected than there will be excessive waste. If you didn't mind extra seams we could have done your project at 1250 sqft.
I hate to see my self giving them a…
I hate to see my self giving them a 3start but I had no choice but to do that
Through to to many times trying to call the. No response whatsoever to see if they can warranty my grass
So happy I sold the house and I don’t have to deal with chasing them through the phone even though the owner was extremely nice and he said he will stand behind his works .
29 octobre 2018
Avis spontané
Réponse de Artificial Grass Masters
We always will stand behind our work. We have changed the way we have done business since years ago, and above all our customer satisfaction is paramount. As the owner I assure you we are here for our customers best interest. Congratulations on your new home if you need artificial grass in your backyard we would like to do the right thing and take care of you in your new home.
All went well less the weather issues
All went well less the weather issues. Once work was started, it all went quick.
29 octobre 2018
Avis spontané
Great company to do business with
Great company to do business with. The grass was soft yet very durable. It never mashed down and looked like trampled grass. And best of all.... 2 golden retrievers approved!
29 octobre 2018
Avis spontané
I have had my grass now 2 years or more…
I have had my grass now 2 years or more and I still get compliments on how nice it looks and feels. Everyone from the salesman to the work men were professional and great clean up! I have and will continue to highly recommend Arizona Grass Masters.
29 octobre 2018
Avis spontané
Unhappy
Unhappy. Replaced our nappy old turf with new mid-grade for a service yard. It immediately showed the traffic pattern and will not stand up. It's just a service yard - it is only walked on 3-4 times a week for a just seconds each time. Should have kept the old stuff, at least when it was fluffed, it all looked even.
29 octobre 2018
Avis spontané
Réponse de Artificial Grass Masters
This is unfortunate, becasue you are our customer and we stand behind our products and services I encourage you to reach out to the office and schedule a time for one of our Quality Control Representative to come out and address your concerns.
Great service
Excellent to deal with. Installation was done well and on time. Highly recommend
29 octobre 2018
Avis spontané
Excellent customer service
Excellent customer service. I had a concern about the rocks’ size and color, and their representative drove out personally to rinse them off for me to show me final size and color. Install was fast and we’re very happy with the look and feel of our artificial grass.
29 octobre 2018
Avis spontané
I have called several times about my…
I have called several times about my grass breaking and I finally had Ed come out and look at it. He wrote up about the seam but not the actual problem. So I called and he said he would comeback and I waited and waited no response. Horrible experience.
29 octobre 2018
Avis spontané
Réponse de Artificial Grass Masters
I do apologize sir, we have never had a sales person by the name of Ed that works for us. Please contact the office and we will help you address any concerns that you may have. We look forward to hearing from you.
The product is crazy expensive and not…
The product is crazy expensive and not made to last.
29 octobre 2018
Avis spontané
Réponse de Artificial Grass Masters
All of our product have a 15 year warranty that covers fading and falling apart. We are proud to stand behind such a reputable product for a low price of only $4.75 per sqft installed. We also offer a price match guarantee to ensure you get the very best price so I encourage you and any other homeowners to produce me an invoice by a reputable licensed, company with equal quality of grass and a better estimate from said company and if I cant beat the price I pay my customer $50.00. This promise make sure you do your homework and ensures you get the best price.
Super happy with our grass!
We are so happy with this purchase. Our grass looks great, no problems and it’s been over a year since the install. A fair price, great quality material, great quality installation and knowledgeable and friendly staff.
29 octobre 2018
Avis spontané
Well organized company who delivers a…
Well organized company who delivers a great service. We love our artificial grass so much and I'd recommend this company to others.
29 octobre 2018
Avis spontané
Never received my quote
29 octobre 2018
Avis spontané
Réponse de Artificial Grass Masters
I do apologize The Sales Representative that helped you is no longer with the company, we would love to give you another quote Please contact our office at your earliest convenience and we will make sure that we take care of you.
They were on time
They were on time, got the job done quickly, and cleaned up after! I am very pleased with the results!
29 octobre 2018
Avis spontané
I had a custom patio paver project…
I had a custom patio paver project which they installed. Great job fast and easy decision. No extras.
29 octobre 2018
Avis spontané
Excellent and fast work and kept the…
Excellent and fast work and kept the area very clean
29 octobre 2018
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.