ASG The Store Avis 

I was suposed to recieve a pair of lenses, thry never sent them!!! :(

I ordered and received an Aerotech Evolution X TSA bike case from ASG. The case is certainly well built, however I immediately found that my wheels with gravel tires would not fit in the case. This surprised me as everyone knows that gravel riding is now a major component of the cycling world. I called ASG and was not greeted with much understanding although they knew this to be the case, nevertheless they agreed to take the bag back, however I would need to pay the $150 shipping fee. That evening I looked at all of the ASG advertising and YouTube reviews for the case and nowhere was anything mentioned about this limitation. I called again the next day and after a lot of haggling ASG agreed to split the shipping fee with me. This was unsatisfactory however there was nothing i could do so I needed to accept. I still see nothing about this glaring limitation in ASG's advertising of this case. I would never do business with them again.

Great price. Fast delivery. Good telephone support before I ordered to help me select the right bike travel case and understand shipping costs (about $20 bucks for this product). Scicon Aerocomfort Road 3.0 TSA Travel Bag is just what I hoped for. Can't wait to travel with my bike! Glad I found the ASG store.
Okay, I flew to D.C. with my 62cm Trek Domane. It's a big bike (I am 6'7"). I ended up removing my handle bars because I just couldn't get the bag closed with them on. Just turned them sideways and all was fine. Other than that, the bag was awesome! Able to leave pedals on. Light weight. Effortless to roll through the airport. Fast and easy luggage check in at Alaska Airlines. No damage to bike. Felt well protected. Super easy. A new world of bike travel has opened up for me!

Quick and easy! Thanks

I want to return my item. Your website does not provide how to return and no answer when I emailed your company. I will protest the charge on my cc

There were a couple scrapes on the case and I still don't understand why I was charged for shipping, when you said over $100 qualifies for free shipping, no one will respond to my emails.

Appreciate the follow through and diligence by the ASG team. we ordered 2 bike cases from them that were stuck on a ship outside the port. They kept us appraised of the situation and made sure that delivery would be in time for any trips we had planned. They even gave us other options in case our needs were more urgent. The cases came in due time. I would definitely recommend this team for cycling gear purchases.

Amaizing Price !!! Service A+
Quick shipping…💪🏼

Very professional and helpful. I was able to speak to a person which is very rare with online purchases.

Can't think of a better way to treat your customers. Ordered the wrong bag. They were able to take back the wrong bag and ship me a new one right away. Really responsive, friendly and helpful. Can't recommend enough.

It was super easy to do business with you thank you.

zipper opened from the bottom first time I wore.

Amazing customer service all around. Super flexible. Quick replies. A company that is just working hard to make sure everyone has what they need to get their sport done on time! Thank you

Great product selection, timely delivery, great customer service.

Great experience all around and would definitely purchase from vendor again.

I never heard of this company before. I ordered the AEROCOMFORT ROAD 3.0 TSA BIKE TRAVEL BAG at a great sale price. Was pleasantly surprised that I could pick a free gift. Thought it was going to be some near-worthless trinket... was surprised at the items I could choose from! Ended up with a really nice SCICON RACE RAIN BAG PLUS!

Overall good experience, great product.
Communication was excellent and received regular updates related to status of order.

Only downside is that website did not indicate item was back ordered and delivery would be delayed by 1+ month. As it was bought as a Christmas present, that did create a small issue. However, company did good job about providing status updates.