Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

DO NOT BUY!!! Scam!!! Very bad, cheap quality, stinky shoe!! Absolutely disgusting! How can they be online is beyond me!

Noté 1 sur 5 étoiles

Really clever comms team - no order to date received (nearly 2 months), emails are slightly aggressive and state that the order is still on the way. BUT their promotional email comms program really ha... Voir plus

Noté 2 sur 5 étoiles

Was going to buy something I saw on a social media ad. Luckily came to these reviews and discovered that their "made in UK" claim is nonsense as everything is posted from abroad and it's all basically... Voir plus

Noté 1 sur 5 étoiles

DO NOT ORDER ANYTHING FROM THIS WEBSITE! I gave 1 star because I couldn't leave Zero. I ordered 2 coats in October which NEVER arrived although they provide an apparent tracking number! They do not... Voir plus

1,3

Mauvais

TrustScore 1.5 sur 5

51 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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1,3

Tous les avis

(51)

36 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Still haven't received my order 5 weeks on

Ordered 3 dresses on 11/08/25. As of 17/09/25 I've only received two dresses. They've gone past the date I needed them for so I've emailed 3 times asking for help with refunds because I still haven't received the 3rd dress but I'll have gone past the refund period soon. They send automatic quick responses offering a goodwill gesture of a discount to keep the items, I have emailed so many times, contacted them on their online contact form and tried 2 different email addresses asking for an actual person to help me with my situation and no response. Luckily, I paid on Klarna and will be reporting all these issues to them to help with my payment that is due. DO NOT ORDER FROM THIS COMPANY

17 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I have already ordered and paid

I have already ordered and paid, but now realise I've been scammed.
My order has supposedly been shipped but it has said this since the date of order on 6th Sept.
My emails are ignored. I had 1 reply which has been deleted. For a London company, the phone number is for Germany. Now my tracking code is non existent. How do I get my money back

6 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

First time using this company.

First time using this company.
Dresses look very elegant o website,however, after waiting 24 & 26 days for 2 dresses the quality was very poor, polyester, creased, definitely not worth the money. They aren't even worth £10 each. I am very disappointed with the quality & service.

22 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

SCAM

SCAM - DO NOT TOUCH THIS WEBSITE. - GOT MY MONEY BACK THROUGH THE BANK. ROBBING SCUMBAGS

19 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Jumpsuit order

I received my order of a jumpsuit today after waiting two weeks. The package was torn and the suit had cuts in it on both sides of the bodice front and back. After reading the reviews I have decided to cut my losses as the returns process seems to be fraught with problems and costs. I’m not prepared to throw good money after bad and will never use this company again.

18 août 2025
Avis spontané
Noté 1 sur 5 étoiles

SCAM

Do not use this company SCAM
Goods not sent and impossible to get answers from them regarding the order
Luckily my bank refunded my money!

8 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam

I paid £35 for a 'cotton style' dress. It arrived three weeks later and was made entirely of polyester. When I queried this with the 'customer service' team they were incredibly abusive and threatened legal action against me for fraud. Ridiculous.

6 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam! Do not buy from this website.

I bought a dress worth £50. I didn't receive any email confirmation but received some cheap smelly garment about a month later. Emailed customer service who offered 30% and I keep the dress or return to sone address in Germany for a full refund. When I queried the address because there is a UK return address on the package, they threatened me with legal action 😂. I couldn't believe it.

18 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Please is there any company named…

Please is there any company named ashfordlondon.uk ? I think I have been scammed almost £300. They have refused to update the purchase I made with them since the 23rd of march.
I’ve checked online and the site doesn’t have any reviews yet

23 mars 2025
Avis spontané

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