Aspen Financial Direct Avis 2 172

TrustScore 3.5 sur 5

3,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

2 strikes Credit Report, More info needed,1st loan approved, no additional Info needed, made payments thru COVD-19, paid on time, paid off to Term, Now I need another loan, not so EASY this time, the... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Fast money but high interest rate 5 dollars every day you do not pay them back even if you are set up to make payments bi weekly when your checks actually come It is so stressful to know that u think... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I chose Aspen to work with me on a personal loan because of my pre-approval status and knowing ahead of time what my monthly payments would be. This helped me with existing financial planning and the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was in need of funds to consolidate some debt. I received an offer through the mail from Aspen Financial. I completed an easy online application, sent them my pay stub and photo I.D. Within the nex... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Process was easy

Process was easy. Money was delivered on time. Interest is a little high.

24 février 2020
Avis spontané
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Réponse de Aspen Financial Direct

Thank you for putting your trust in Aspen Financial Direct. We look forward to assisting you with all of your borrowing needs. Please let us know if there's anything we can do for you.

Your Aspen Financial Direct Team

Noté 5 sur 5 étoiles

Very fast thank you for the opportunity

24 février 2020
Avis spontané
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Réponse de Aspen Financial Direct

Thank you for choosing Aspen Financial Direct. We're happy to have you as a customer and look forward to assisting you with all of your borrowing needs.

Your Aspen Financial Direct Team

Noté 5 sur 5 étoiles

Emergency funds

I needed emergency money to help out with medical and bills. This is a life saver.

24 février 2020
Avis spontané
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Réponse de Aspen Financial Direct

Thank you for putting your trust in Aspen Financial Direct. We're so happy to hear we were able to assist you when you needed it most and we look forward to continuing to serve your needs in the future. Please let us know how we can help!

Your Aspen Financial Direct Team

Noté 1 sur 5 étoiles

Very disappointed that the money was…

Very disappointed that the money was delayed after it was approved. Not deposited until the 18th. Yet I will have to start to pay back, with the huge interest less than 15 days later.

24 février 2020
Avis spontané
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Réponse de Aspen Financial Direct

Thank you for sharing your feedback with us. After reviewing your application, it looks as though you applied on Friday the 14th, which would normally result in funds being received on Monday the 17th (we can only fund on business banking days). Unfortunately, Monday the 17th was a holiday, which is why your funds were delivered on Tuesday the 18th. We understand your frustration with the situation and are dedicated to continuing to look for ways in which we can improve our processes.

Thank you for your review,

Your Aspen Financial Direct Team

Noté 4 sur 5 étoiles

Interest rates were a little higher…

Interest rates were a little higher then I thought they would be. Helped when needed, but probably won’t do again.

24 février 2020
Avis spontané
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Réponse de Aspen Financial Direct

Thank you for your review! We're happy to hear we were able to assist you when you needed it and appreciate you sharing your experience with others. Remember, with Aspen, there's no penalty for paying off your loan early, so you can save on interest. For questions, reach out to our customer service team. They're always happy to assist you.

Your Aspen Financial Direct Team

Noté 5 sur 5 étoiles

Great Experience!

It was easy to get a loan. The process was very easy. The approval decision was quick also.

24 février 2020
Avis spontané
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Réponse de Aspen Financial Direct

Thank you for your review! It's great to hear what our customers think of our products and services. Welcome to Aspen and let us know what we can do to assist you.

Your Aspen Financial Direct Team

Noté 5 sur 5 étoiles

Fast easy process!

23 février 2020
Avis spontané
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Réponse de Aspen Financial Direct

Thank you for choosing Aspen Financial Direct. We're happy to have you as a customer and look forward to assisting you with all of your borrowing needs.

Your Aspen Financial Direct Team

Noté 5 sur 5 étoiles

I have applied for loans with other…

I have applied for loans with other financial companies. This far oa the best. Efficient, and fast turn around. Rates are reasonable

23 février 2020
Avis spontané
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Réponse de Aspen Financial Direct

At Aspen Financial Direct, it's our pleasure to help people with their borrowing needs. Thank you for sharing your personal experience with others. We're happy you're here!

Your Aspen Financial Direct Team

Noté 5 sur 5 étoiles

Quick easy process

23 février 2020
Avis spontané
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Réponse de Aspen Financial Direct

Thank you for choosing Aspen Financial Direct. We're happy to have you as a customer and look forward to assisting you with all of your borrowing needs.

Your Aspen Financial Direct Team

Noté 1 sur 5 étoiles

Unacceptable

I received an email saying that I was approved for a loan. I attempted to login and sign the loan documents but was told I had not been approved.

23 février 2020
Avis spontané
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Réponse de Aspen Financial Direct

For confidentiality reasons, please contact our customer support team regarding your specific experience at (877) 293-2987. They are available Mon-Fri 8AM to 8PM CST.

Your Aspen Financial Direct Team

Noté 4 sur 5 étoiles

Fast and easy everything ok.

22 février 2020
Avis spontané
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Réponse de Aspen Financial Direct

Thank you for your review! It's great to hear what our customers think of our products and services. Welcome to Aspen and let us know what we can do to assist you.

Your Aspen Financial Direct Team

Noté 5 sur 5 étoiles

Very professional and fast service

Very professional and fast service, I'm very impressed!

22 février 2020
Avis spontané
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Réponse de Aspen Financial Direct

Thank you for choosing Aspen Financial Direct. We're happy to have you as a customer and look forward to assisting you with all of your borrowing needs.

Your Aspen Financial Direct Team

Noté 5 sur 5 étoiles

was very simple and quick to get my…

was very simple and quick to get my money!

22 février 2020
Avis spontané
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Réponse de Aspen Financial Direct

Thank you for being a valued Aspen Financial Direct customer! We're so glad to hear you've had a good experience and appreciate you sharing your review with others. We look forward to continuing to serve your needs in the future!

- Your Aspen Financial Direct Team

Noté 5 sur 5 étoiles

Easiest process ever

I would rather do everything online and Aspen Financial allowed me to do just that. Love their process!

22 février 2020
Avis spontané
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Réponse de Aspen Financial Direct

Thank you for your review! We're happy to hear you enjoyed the convenience of our online application and we look forward to servicing your loan. Please let us know if we can be of assistance.

Welcome to Aspen!
Your Aspen Financial Direct Team

Noté 1 sur 5 étoiles

The loan never was received

The loan never was received. It was dispersed but account information was incorrect and never was credited to my account. Upon calling on a status of the disbursement of funds , I was notified I now have to wait for funds to be returned back to lender and once received reapply, no time frame when this can happen.

22 février 2020
Avis spontané
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Réponse de Aspen Financial Direct

Thank you for sharing your feedback with us and we apologize for the frustration this caused. From time to time, applicants enter incorrect bank account numbers on their applications. Once we are alerted by the bank and funds are returned to us, it is our process that the consumer re-apply with the correct information. Ensuring we have accurate data and safe-guarding your information is very important to us.

If you are still unsure of your current account status, or having any difficulty re-applying, please don't hesitate to reach out to our customer support team. They are available Mon-Fri from 8AM to 8PM CST. Simply call (877) 293-2987.

Your Aspen Financial Direct Team

Noté 5 sur 5 étoiles

Fast easy approval.

21 février 2020
Avis spontané
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Réponse de Aspen Financial Direct

Thank you for your review! We love hearing from our customers and appreciate you sharing your experience with others.

Your Aspen Financial Direct Team

Noté 4 sur 5 étoiles

Quick fast and efficient

21 février 2020
Avis spontané
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Réponse de Aspen Financial Direct

Thank you for your review! It's great to hear what our customers think of our products and services. Welcome to Aspen and let us know what we can do to assist you.

Your Aspen Financial Direct Team

Noté 5 sur 5 étoiles

Fast and speedy service and descent…

Fast and speedy service and descent rates.

21 février 2020
Avis spontané
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Réponse de Aspen Financial Direct

Thank you for your review! We love hearing from our customers and appreciate you sharing your experience with others.

Your Aspen Financial Direct Team

Noté 5 sur 5 étoiles

Thank you for helping me not once but…

Thank you for helping me not once but twice.

21 février 2020
Avis spontané
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Réponse de Aspen Financial Direct

It's our pleasure. Thank you for putting your trust in Aspen Financial Direct. Please let us know if there's anything else we can do to assist you.

Your Aspen Financial Direct Team

Noté 5 sur 5 étoiles

It was fast easy online application …

It was fast easy online application got my money the next day thanks ASPEN!

21 février 2020
Avis spontané
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Réponse de Aspen Financial Direct

Thank you for your review! It's great to hear what our customers think of our products and services. Welcome to Aspen and let us know what we can do to assist you.

Your Aspen Financial Direct Team

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