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Asusbatterystore Avis 12

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TrustScore 4 sur 5

4,0

Magasin de batteries
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À propos de l'entreprise

  1. Magasin de batteries

Écrit par l'entreprise

As a professional online store for Asus laptop batteries, you can not only buy high-quality Asus replacement batteries from us, but also find replacements that are not available in other stores.

Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

12 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Best Customer Support

I actually stumbled on the Asus battery website after ordering a battery off of ebay that unfortunately, was not compatible. I found the website to be very informative and shortly after submitting my order, a representative from Asusbatterystore emailed me with concerns about the correct battery for my laptop. I responded with a picture of the old battery. The representative quickly replied that indeed, this was the correct replacement. This level of service is practically unheard of for an online merchant. I was impressed!
I installed the replacement battery and it was perfect! I'm very pleased with the company, its products and by the way, the price was fantastic!
Thank you, Asusbatterystore!

6 avril 2026
Avis spontané
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Réponse : Asusbatterystore

Dear Customer,

Thanks so much for taking the time to share this — we really appreciate it.

Glad our team could help confirm the right battery before shipping, and even better to hear everything worked out perfectly in the end. That’s exactly the kind of experience we aim to provide.

Thanks again for your support, it really means a lot.

Best regards,
the asusbatterystore.com Team

Noté 5 sur 5 étoiles

Shipping was very fast

Shipping was very fast! I don't have any pictures of the install. When I saw that the battery came with the tools to replace the old one I dug right in. Took 10 mins to replace. New battery was around 50% charged already. Charged it to 100%. Did a few discharge/recharge cycles and all is good. Great experience over all!

23 mars 2026
Avis spontané
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Réponse : Asusbatterystore

Thanks for sharing your experience!
Glad to hear the installation was quick and everything’s working well 😊

Good to know the tools came in handy — hope the battery keeps running strong for you.

Enjoy the new battery, and thanks again for choosing us.

Best regards,
asusbatterystore.com team

Noté 5 sur 5 étoiles

Excellently packaged

The ordering process was easy. The package arrived on time as scheduled, and the packaging was excellently presented, secured and contained additional tools which made installation easy. Fantastic!

10 novembre 2025
Avis spontané
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Réponse : Asusbatterystore

Dear Francesca ,

Thank you for sharing your experience!
We’re very happy to hear that your order process was smooth, delivery was on time, and that the included tools made installation easy.
It’s wonderful to know everything went perfectly — your feedback really motivates our team.

If you ever need help or another replacement in the future, we’ll be happy to assist!

Best regards,
asusbatterystore.com team

Noté 5 sur 5 étoiles

Works!!!

The package arrived with no visible damages. The product also arrived with no damages and great packaging to avoid damage during shipping transit. The tools provided are alright, good enough to get the job done. The installation for my battery itself was easy and intuitive. Generated a battery report and the battery capacity is as advertised. My laptop definitely runs longer throughout the day. Since the product does not come with the connector from the battery to the motherboard, I just used the existing one that I have and it might feel awkward attaching it to the new one. All in all, works!

24 septembre 2025
Avis spontané
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Réponse : Asusbatterystore

Dear Germ O Phobic,

Thank you so much for taking the time to share your detailed feedback!
We're happy to hear that the battery arrived safely, the capacity is as advertised, and your laptop is now running longer throughout the day.

We also appreciate your feedback regarding the connector—your comments are very helpful, and we'll share this with our product team for improvement.

Thank you again for your trust and support. We're glad the installation went smoothly and the battery is performing well!

Sincerely,
asusbatterystore.com Team

Noté 2 sur 5 étoiles

I received the battery I ordered and…

I received the battery I ordered and installed the new battery in the laptop. ASUS - Vivobook Pro 16
Product Name: K6604JI - S/N: R4N0CX01S76315C
After installing the new Battery the battery runtime was still poor. From 80% to 30% max 45 min. at best.
From 100% to 30% 50-55 min.
That was approx the same as the battery I removed.
Please advise if possible, why the battery does not last more than 45-50 min.
When new I believe it could go for a few hours.
I still have the old existing battery.

11 septembre 2025
Avis spontané
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Réponse : Asusbatterystore

Dear Terje Ostbye,

Thank you for your message and the detailed information regarding your ASUS Vivobook Pro 16 (K6604JI). Unfortunately, the new battery did not last as long as expected.

Our customer service department has contacted you by email; please monitor your inbox. We will address this matter as soon as possible.

We sincerely apologize for the inconvenience and will resolve this issue as soon as possible.

Sincerely,
the asusbatterystore.com Team

Noté 1 sur 5 étoiles

Seller does not honor return policy

Seller sold me a battery which was well below advertised capacity. Their stated return policy is 100% refund for defective items. They refused to honor this, instead offering a 50% refund for a battery I have no use for. they first tried to get away with a 10% refund. Their refusal reason, and I quote, is "due to cost and process constraints".

23 mai 2025
Avis spontané
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Réponse : Asusbatterystore

Dear Customer,

We are very sorry that you encountered such an issue and thank you for reporting this to us. We value your experience and feedback very much and will investigate this issue as soon as possible.

First of all, we apologize for the inconvenience caused to you. We are always committed to providing customers with high-quality products and a satisfactory shopping experience. If the product does not meet your expectations, we are willing to provide corresponding solutions.

Regarding the battery capacity issue you mentioned, we will review the product specifications and quality control processes to ensure that our products meet the advertised standards. If there is indeed a difference, we will take necessary measures to improve it.

Regarding the implementation of the return policy, we will communicate with you again to ensure that you can get a satisfactory solution in accordance with our policy. If there are any misunderstandings or unclear points in the previous communication, we will clarify and deal with it as soon as possible.

We value your feedback very much because it helps us continuously improve and enhance the quality of our service. If you have any other questions or need further assistance, please feel free to contact us. We promise to take every feedback of yours seriously and work hard to satisfy you.

Thank you again for your understanding and patience, we will get in touch with you as soon as possible to resolve this issue.

Best regards,
asusbatterystore.com team

Noté 5 sur 5 étoiles

Good supplier for your computational parts

Product matched description and functions great. Supplier made sure to keep me updated with the entire shipment progress.

28 avril 2025
Avis spontané
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Réponse : Asusbatterystore

Dear Customer,

Thanks for your feedback! It’s great to hear that the product met expectations and that the supplier kept you informed throughout the shipping process—reliable communication is a big plus.

Best regards,
asusbatterystore.com team

Noté 1 sur 5 étoiles

Battery was not compatible as advertised

Battery was not compatible with my laptop. The actual battery itself looked mostly correct, but the connector cable is actually too long to be able to install this correctly. It would have to be folded in a way that would either not fit or be dangerous.

14 décembre 2024
Avis spontané
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Réponse : Asusbatterystore

Dear Customer,

We're sorry to hear about the issue with the battery not being compatible with your laptop. Thank you for bringing this to our attention. We strive to provide accurate and compatible products, and it's disappointing to hear that the connector cable caused installation difficulties.

Please contact our customer support team, and we’ll be happy to assist you with a replacement or a refund. Your safety and satisfaction are our priorities.

Best regards,
asusbatterystore.com team

Noté 5 sur 5 étoiles

Great Service!

I ordered this battery on 11/14/24. It was very simple to order a replacement battery on this site, even though I was skeptical of it at first. The battery took about a week to get to me from the day I ordered it. The battery was delivered via USPS on 11/21/24. The packaging was solid and secure. The replacement battery came with a T5 and 2.0/3/0 mm screwdriver pair and a pick you can use to pry the case bottom off. I was able to remove my old battery and replace it with the one I ordered. It was roughly 50% charged when I powered on my laptop, took about 40 minutes to fully charge the battery. So far, no issues! I should definitely order another one to have as a backup!!

21 novembre 2024
Avis spontané
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Réponse : Asusbatterystore

Dear Customer,

Thank you for sharing your detailed experience! We're thrilled to hear that ordering a replacement battery was simple and that the package arrived securely and on time. It's great to know that the included tools made the replacement process smooth and that the battery is performing well so far. Your idea of ordering a backup is a smart one—if you need assistance with that or anything else, feel free to reach out. We appreciate your trust and look forward to serving you again!

Best regards,
asusbatterystore.com team

Noté 5 sur 5 étoiles

Works Great

On line web page made selecting the proper replacement easy.
Replacement arrived well packaged in bubble wrap and a stiff cardboard container. Even included the necessary tools. Fit was perfect.
Shipping was 2 part via DHL and USPS. DHL was slow. 8 days from LA to SF,

14 novembre 2024
Avis spontané
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Réponse : Asusbatterystore

Dear Customer,

It’s great to hear that the webpage helped make selecting the right replacement easy and that the battery arrived securely packaged with tools included for installation! Sorry to hear about the slower DHL delivery time—shipping can be unpredictable sometimes. Overall, it sounds like you had a positive experience, and I hope the battery performs well for you!

Best regards,
asusbatterystore.com team

Noté 5 sur 5 étoiles

Fantastic battery

Fantastic battery, i was having problems with my Ausu Zenbook UM325U OLED laptop not wanting to boot up and it turns out it needed a full battery replacement as the main battery shares the same line with the BIOS battery so i bought it and it came at a good time for me to swap out my battery. Now my Laptop is working like it should. I waited a couple of months because its honestly not a good idea to prematurely praise a product that can malfunction after a positive review has been left. So i waited a couple months and put my Laptop to normal daily use and it would fully charge up with no problem and give me the same time of battery life. I am very happy with this and if my battery ever goes bad again, ill be back to buy another one. These guys are 100% trustworthy.

17 juillet 2024
Avis spontané
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Réponse : Asusbatterystore

Dear Customer,

I'm glad to hear the battery replacement resolved your issues and that it's been performing well over the past few months. It's great to know you had a positive experience with the product and the service. If you ever need another battery or assistance in the future, don't hesitate to reach out!

Best regards,
asusbatterystore.com team

Noté 5 sur 5 étoiles

Excellent service both communication…

Excellent service both communication and fulfillment. Good product. Good value.

1 juin 2024
Avis spontané
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Réponse : Asusbatterystore

Dear Customer,

Thank you for your kind words and positive feedback. We're delighted to hear that you are satisfied with our service, communication, and the quality of our products. Your satisfaction is our priority, and we appreciate your business.

Best regards,
asusbatterystore.com team

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