Atelier Printworks  Avis 

Absolutely love my piece from Atelier Printworks. The quality of the framed canvas is exceptional - it honestly looks even better in person than it did online. The whole experience was seamless, with great communication throughout and clear updates on delivery times. Since it arrived, it’s had so many compliments from visitors! I've already recommended the company to several friends and would definitely purchase from Atelier Printworks again!

While I was initially interested in the horizontal and vertical prints, I noticed that there was no credited artist on the product page. I thought this was odd given their claim that 'Alongside our in-house collections, we partner with artists and designers around the world to curate exclusive works you won’t find elsewhere.' This was later confirmed to me by customer service that the images are indeed AI generated. While I don't have a problem with this per se, the one star review is for lack of transparency in a world where AI is increasingly taking over in the creative arts I think it's important to state when AI is being used so the consumer can make an informed choice. Given that there is no artist to pay a commission to I'd expect the products to be cheaper for what they are as well.

The product is first class, delivery was prompt and overall I would not hesitate to buy from them again.

The picture arrived earlier than expected and was very well packaged. The canvas itself was exactly as shown online and looks amazing . So many people have admired it. Worth every penny!

I am very satisfied with my purchase. I consider the price acceptable and it suited my portfolio. I was thrilled by the speed at which I received my canvas; being from Canada I thought I had to wait longer but no! What a nice surprise, I was super happy with the delivery time and the safe packaging. Thank you very much and I will come back, that's for sure!!!! 😍

Buyer beware! Even though your product will be shipped to you from the USA, returns at buyers’ expense must be made back to Edinburgh, Scotland. For a $200 piece of “art”, it is cost prohibitive. I was offered a 30% rebate which I begrudgingly took. It states on the website that returns are accepted but not paid. Just pay attention where you have to return it to!

Posting here since the company will not use my review on their website.

First order: I ordered a framed artwork and received an item where the image was printed extremely small inside the canvas, completely out of proportion and not at all as shown in the product listing. After contacting the company, a replacement was arranged.

Second order: the replacement arrived, and again it was wrong. Again, image was printed extremely small inside the canvas, but this time framed.

At this point, two separate orders had arrived incorrectly, each with obvious and glaring sizing/proportion issues. This demonstrates a serious lack of quality control, not a one-off error.

A third replacement was offered free of charge, but after two failed attempts I had no confidence the issue would be resolved. The process had already consumed a significant amount of time and energy through repeated emails, unpacking, checking, and following up.

While refunds or replacements may eventually be offered, customers should be aware that what arrives may not resemble what is advertised, and resolving issues can be exhausting. I would not purchase from this company again and would strongly caution others to do so.