We ordered a fairly large collection of different wood from this company, 95% of which was fine and in good quality. The ordering process was great and delivery was prompt. The delivery driver was a... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have received fantastic service each time I have visited Atlantic Timber in Altrincham. Most recently, I needed wood cutting to dimensions to make a fuse box cover for my homeware studio. Martin hel... Voir plus
L'entreprise a répondu
Ordered a veneered panel to replace a section of a broken wardrobe door. Perfect match and cut to size. Delivery was very expensive though, but still cheaper overall than replacing a whole door.
L'entreprise a répondu
website was wasy to use, was able to get sizes that aren't available easily at most stores. good quality timber, reasonably priced. delivered on time and well packaged. would definitely use again for... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Timber & DIY Merchants in Altrincham, Cheshire. Outdoor treated timber. We cut and machine almost anything on our high-tech CNC controlled machinery, usually while you wait. Order online Timber & Sheet Material, Doors & Joinery, Outdoor & Landscaping, Flooring, Screws, Nails & Hardware, Sealants & Adhesives, Tools. Our wide customer base includes DIY enthusiasts, tradesmen, builders, joiners, shop & office fitters, industrial, commercial, and manufacturing companies, schools & colleges, hospitals, utilities, interior designers.
Coordonnées de contact
Atlantic Street, WA14 5BX, Altrincham, Royaume-Uni
- 0161 928 1696
- info@atlantictimber.co.uk
- atlantictimber.co.uk
4,6
Excellent
93 avis
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fast delivery a pleasure to do business…
Fast delivery a pleasure to do business with thanks
15 avril 2026
Helpful staff and good service.
20 avril 2026
Very good wood delivery was on time…
Very good wood delivery was on time over all good service
15 avril 2026
Réponse : Atlantic Timber
Thanks for the great feedback Lee, we're pleased to hear that you are happy with our service.
good service and product
14 avril 2026
Réponse : Atlantic Timber
Hi Mr Burgess, thank you for the great review.
Réponse : Atlantic Timber
Thanks for a great review, Michael! We're pleased you are happy with our cutting service.
Overall good, but with some damage
We ordered a fairly large collection of different wood from this company, 95% of which was fine and in good quality. The ordering process was great and delivery was prompt. The delivery driver was a bit lazy and wouldn’t call it kerb side delivery, but we managed and that isn’t really a comment about Atlantic Timber!
My reason for 4 stars is that despite 95% of the boards being in good quality, at least 5-6 of the battens had damage, two of which were quite severe meaning we couldn’t use those planks.
5 avril 2026
Réponse : Atlantic Timber
Hi Liam, thank you for your feedback. We're sorry to hear that some of the battens you received were damaged. We check all our of products for quality before they leave our warehouse so it is likely that the damage occurred during delivery. We would be happy to either send some replacement battens or refund the cost of the battens that you weren't able to use. Please email us with your details and we can sort that out for you. Thanks.
Good product
The product arrived quite fast. There were only a couple of issues:
1. One of the boards had a little damage. It looks like it was caused by pallet straps somewhere along the way to the warehouse. It didn’t bother me because I managed to cut around it.
2. One of them had cracks on the back, probably because the wood is too dry. It’s not visible from the front, which is fine.
Overall, it’s a good product. I used it to upgrade an IKEA BILLY bookshelf.
7 avril 2026
Réponse : Atlantic Timber
Hi Leon, thank you for taking the time to leave us a review. We sorry two of the boards were slightly damaged. We have strict quality control measures in store so it is possible the damage occurred during delivery. We would appreciate the opportunity to put this right for you, so if you wouldn't mind dropping us an email with your details we can either send you replacement boards or offer a refund for the damaged products. We're pleased that despite this you were pleased with our service overall and hope you consider us for your next purchase. Thanks.
Brilliant service and product 👍
6 avril 2026
Réponse : Atlantic Timber
Hi Joe, thank you for taking the time to leave us a great review!
Brilliant service and value thanks…
Brilliant service and value thanks nothing was to much trouble 👌👌👌
1 avril 2026
Réponse : Atlantic Timber
Hi Mark, we're really pleased to hear that you were happy with our service. Thank you for your custom.
Just as ordered delivered as promised…
Just as ordered delivered as promised in great condition.
1 avril 2026
Réponse : Atlantic Timber
Thank you for your review, Phil.
Prompt service and prompt delivery
31 mars 2026
Réponse : Atlantic Timber
Hi Mike, thank you for taking the time to leave a review. We're really happy to hear that we got your order to you in good time.
Réponse : Atlantic Timber
Hi John, thank you for your review. We're pleased that you were happy with our service.
Great Timber Place
Place was easy to find and park. Wood is straight and at a great price. Staff were knowledgeable and helpful.
31 mars 2026
Réponse : Atlantic Timber
Hi Stephen, thank you for your review. We're pleased to hear you had a great experience when you came into our store. We look forward to welcoming you again soon!
Réponse : Atlantic Timber
HI David, thanks for your review. We're pleased to hear you were happy with our service.
Réponse : Atlantic Timber
Thank you for your great review, Alex!
Fantastic service each time I visit
I have received fantastic service each time I have visited Atlantic Timber in Altrincham. Most recently, I needed wood cutting to dimensions to make a fuse box cover for my homeware studio. Martin helped me and the wood was cut to dimensions. I was also advised which accessories to use for assembling. Super pleased and highly recommend Atlantic Timber, thank you so much! Nina
10 février 2026
Avis spontané
Réponse : Atlantic Timber
Thanks for the great review, Nina!
First class service
I could not buy the size of wood I wanted locally and Atlantic Timber had it in stock. The order arrived 2 days after ordering and was very well protected - all in all I was very impressed with the service and happy to give 5 stars.
29 mars 2026
Réponse : Atlantic Timber
Hi John, Thank you for your great review. We're so pleased to hear you were happy with our service and that we were able to help you out with the exact size of timber you needed. We look forward to serving you again.
Réponse : Atlantic Timber
Hi Charles, thank you for such a great review. As an independent, family-run merchant, it really means a lot.
Réponse : Atlantic Timber
Thank you for your review, we're really pleased you were happy with our service and the quality of the product you ordered.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.