Product was good but delivery was slow. I got the mattress on time but the bed arrived the day I left. Gave them over two weeks notice of requirements and the required deadline. Could of been five sta... Voir plus
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Lisez les avis des autres
I received the new mattress within days of ordering. The process 2as very easy and stress free. The manhandling of the box (35kg+) was a bit harder, trying to get it into the house etx, but I got the... Voir plus
I brought both a bed and a Audreamy mattress from Auschampx, the bed is very good, solid and a great price. The Audreamy mattress is very very comfortable I would definitely buy another one... Voir plus
I had done extensive research on mattresses for my guest bed. I wanted comfort but at an affordable price. The information on the website was easy to understand and the price seemed good value for mon... Voir plus
À propos de l'entreprise
- Magasin de meubles
- Magasin de lits
- Magasin de literie
- Magasin de meubles de chambre à coucher
- Logements témoins
- Magasin de matelas
À propos de Auchampx
Écrit par l'entreprise
About Auchampx
Auchampx is your one-stop shopping destination, proudly Australian-owned and operated. Specializing in mattresses, beds, furniture, garden equipment, and pool supplies, we offer a comprehensive range of products to cater to all your household needs. Based in Melbourne, we dispatch our products to every corner of Australia, ensuring swift delivery and exceptional service to our valued customers nationwide. Shop with confidence at Auchampx, your trusted partner for quality and convenience.
Our Shipping Promise
Dispatch within 24 hours
Orders are typically dispatched within 24 hours after payment confirmation.
Delivery times may vary by location and courier.
If you need delivery at a later date, we’re happy to hold your order and arrange delayed shipping upon request.
Coordonnées de contact
77 Smith Rd, Springvale VIC 3171, 3171, Springvale, Australie
- 0433457011
- support@auchampx.com
- auchampx.com
4,6
Excellent
265 avis
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
easy to order and fast delivery
25 janvier 2026
I could jump from one product to…
I could jump from one product to another, check details, and the pages loaded fast.
14 janvier 2026
Avis spontané
Mattress Sink in 3 months
Mattress Sink in 3 months, such a poor quality mattress, there service after sales is worst no one answers about your querry, avoid buying anything from this company as they selling such a poor quality stuff.
i will report them on other social media platforms as they advertize everywhere but there custumer service is absolutely pathetic !
17 janvier 2026
Avis spontané
Réponse : Auchampx
Hi Scott,
We’re sorry to hear that you’re unhappy with the product.
We haven’t received any direct contact from you regarding this issue prior to this review. If there are any concerns with the product quality or assembly, we always encourage customers to reach out to us first so we can understand the issue and offer support, replacement parts, or a suitable solution.
We’d be more than happy to assist you if you could contact our support team directly with details and photos of the issue.
Kind regards,
Auchampx Support Team
Well my son got it as a Christmas…
Well my son got it as a Christmas present and now he sleeps on his bed all the time before his old mattress he always was found on the couch so I guess it’s a win/win situation He gets a comfy bed a I get my couch back
16 décembre 2025
Good product with a good price.
17 décembre 2025
The company delivers what they promise…
The company delivers what they promise delivery is on time and they keep on updating you about your purchase. Love it!
17 décembre 2025
Great communication when I had a…
Great communication when I had a question about delivery.
Bed and mattress came on time and we are very happy with the products.
16 décembre 2025
I love it it amazing.
14 décembre 2025
Very happy with purchase of auchampx…
Very happy with purchase of auchampx mattress-Vienna
Very comfortable and quick delivery and the stuff was very friendly.
10/10
⭐️⭐️⭐️⭐️⭐️
11 décembre 2025
Ordering process was easy
Ordering process was easy, l rang customer service to enquire about the likelihood of delivery before Christmas, l was advised that it should but couldn't guarantee it, l received an email the next day telling me it was scheduled & should arrive on time, which it did.
Very happy with my new mattress & the service l received from Auschampx
11 décembre 2025
The company needs to make sure that the…
The company needs to make sure that the product goes to different state and then go back to the state it was from. Make sure product is delivered to the right address.
27 novembre 2025
Réponse : Auchampx
Thank you for your feedback, Lisa.
We’re truly sorry for the inconvenience caused during delivery. Due to the Christmas peak season, some parcels experienced temporary routing delays between states.
We’re glad to confirm that the order was ultimately delivered to the correct address, and we sincerely appreciate your patience and understanding.
Please rest assured that we’re continuously working with our logistics partners to improve delivery accuracy and reduce delays during peak periods.
If there’s anything further we can assist you with, feel free to reach out — we’re always happy to help.
Fast delivery
5 décembre 2025
Fantastic arrived on time love our new…
Fantastic arrived on time love our new bed and mattress will be ordering again soon 🥰
4 décembre 2025
My Daughter recommended this company
My Daughter recommended this company . Great products . Delivery arrived dropped @ doorstep. Great mattress awesome prices highly recommend
24 novembre 2025
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