Aura Straya Avis 

Unfortunately I also did not read the reviews prior to purchasing and stupidly thought it was an Australian company. They offered me 30% refund and I keep the goods which did not fit. I then paid an additional 30 to return the items only for them to refuse delivery at the other end and sent back to me. Now I'm out 150. Please do not buy from this company

I purchased so-called orthotic shoes from them in early August, which were not even worth donating as they were lucky to be $2.00 pair. I have put a post up in early August about this company as they are a complete scam and don’t expect your money back as you won’t get it. Can anyone tell me if they received money back from PayPal as l put in a dispute about them and they rejected it and yesterday which l am not happy about as they said they supplied the shoes, l sent pictures originally into PayPal to show them the quality of them and their so call bargaining they were offering after l complained about the shoes and sent all the information to PayPal and was pretty unhappy with their outcome yesterday. I was wondering has anyone else has gone through this as l want to take this further as l don’t want these scammers to get away with this any further. If there’s any advice from anyone it would be greatly appreciated. Thank you, Wilma.
DON'T EVER PURCHASE ANYTHING FROM THIS COMPANY. COMPLETE SCAMMERS AND QUALITY IS ABSOLUTELY RUBBISH!

What a crock this firm is. Yes I fell for it. They couldn't supply item asked me to pick something else. Refund offer 25% then 50% . Luckily I went through PayPal who refunded without comment. DO NOT BUY FROM THIS PLACE.

Terrible quality, total rip off, avoid at all costs!!!

Ordered size 7 slip on shoes - they sent shoes that were 30mm shorter than my current running shoes. No way I can slip them on without cutting off circulation. They had a tag inside that says '40' whatever that is but it isn't a size 7. As for quality my slippers weigh more than these. Will see if they take a return but seeing other reviews I won't hold my breath. Was already angry with supplier as I got 8 spam emails within a day of placing order which I attribute to them on selling info. They responded with we’d like to offer you a one-time replacement for just $14.95 to cover the shipping cost, classic extortion for more money.

We need to push to have this site and ones like it taken down. These are open to the public, scammers, openly taking our money and not giving us what we paid for. Shut these people down.

SCAM do not waste money posting item back the return address does not exist. They will continue saying parcel has not arrived

The sizing is extremely small and not true to size, when trying to obtain a refund it seems impossible to do so.
They kept offering me a replace however I already had the biggest size, so there was no way they could have replaced the dress.

Their site is lovely and it deceived me! I bought "Lyric" shoes - supposedly normally $160 and down to $79.95. These are cheap and nasty shoes that I could buy for around $10 in a discount store. False and misleading advertising. I thought they had made a mistake when they described the fabric of the shoe as "Upper: Breathable mesh fabric" - it's not. There's no mesh. It's solid, but it's definitely not leather. I think it's plastic. I won't even be trying these on - they can go straight to an op shop though I doubt anyone will purchase them. There is nothing "orthopedic" about these shoes - which is how they are advertised, and which was one of the main reasons I purchased. STAY AWAY FROM THIS STORE YOU WILL BE RIPPED OFF. In addition, you think they're Australian because of the name or at least have local stock. Nope. It took about 3 weeks to receive my goods (nothing "good" about them) and I got shipping notifications from overseas. Honestly, buy from a discount store in a Mall and you will get way better quality. Like another reviewer, I would give zero stars if I could. I WISH I had checked reviews first, but was fooled by their slick looking site.

Cheap and nasty quality, shoes look like they have been purchase from Shein, not as described. They will not give me a full refund and only offered 10% refund! DO NOT BUY from this cheap company! Such a scam!

This company is a scam. Extremely poor quality. And to get refund, they say 30%refund, not full. Or you have to pay shopping to China with tracking. Do not buy from this company.

Extremely poor quality product. I think they are purchasing from Temu or SHEIN and reselling at an inflated price. I demanded a refund under Australian Consumer Law. They don’t care. They won’t pay. This company needs to be listed as a scam and blacklisted by PayPal and Australia Post. Don’t buy anything from this site.

Would give zero stars if I could. The scarf received was so thin and not cashmere as described. They would not respond to my request to return the item. Don’t buy from them. They are a scam company that implies are in Australia but are in China.

These are the worst, poorly made sandals I have ever seen. Misleading website, from China, not orthotic in any way, cheap and nasty, save your money. DO NOT BUY, BUYER BEWARE. They are shockers.

Worst place to deal with stay away ! Product not the same as the picture. Cheap China crap. When asking for a refund the just keep offering you credit or 10% refund. When you post the item back for a full refund they never collect the parcel and then refuse to refund you.

Not what was advertised, description advised the shoe was orthotic approved with Leather thick staps, rubber base for bottom of the shoe and only a PU sole, what arrived was a poorly cut molded plastic straps, plastic base with no grip and no cushioning at all. The molding is so bad they can't be worn without the risk of it cutting my feet. Do not buy from this chinese company posing as an Australian company!! Its a scam and the product is so poorly made.

STAY AWAY!!!!! Item was not as described. I ordered shoes that were not soft and supple and were damaged in transient!! I was offered a 20 percent refund and invited to keep shoes. I repeatedly asked for a refund and they deny. I have lodged a complaint with Fair Trading. The offer a refund but do not grant.

I wish there was 0 here - this company does not deserve that one star. The shoes they supplied were the wrong size and very cheap in quality. Very disappointing experience.

I wish I had read the reviews before ordering from Aura Straya. I ordered a genuine leather bag that was on sale for $74.95 reduced from $190. I was a bit suspicious because of the price but they describe several time that it is high quality real and genuine leather that I thought it must be the case. What a fool I am! It’s cheap PU leather that’s thin and looks very fake! I’m going to report them for false advertising.

Absolutely terrible. Do not buy from this store. The shoes are plastic and they look like they are both left feet. No proper shape and terrible fit - not that I’d ever wear them. Described as “hand crafted leather” - what a joke. They offered 10% refund. DO NOT DEAL WITH THIS STORE. HAD TO CLICK ON A STAR TO WRITE A REPORT. SHOULD RATE AS -5 Stars