Autocut Avis 

We are so pleased to have Autocut looking after our mower as they always deliver exactly what they promise, do an excellent job and are courteous and friendly. We could not recommend them more highly.

Excellent service by Ryan.
Good communication and then had good knowledge of the product to sort a problem
Thanks

Steve was super helpful and very informative with our service. Fixed our issues and is an asset to the company!

All good. Great guy who was very helpful and arrived early. Very satisfied with service.

Had William from (Autocut) out for mowers yearly service and was impressed with all aspects of the service. Mower looks as good as new & he also helped me with an issue I had in the app... Very pleased.

We are currently on our second set of robot mowers and we simply can’t live without them !! Autocut are always super friendly and efficient - the staff are always a pleasure to see . The annual servicing of the mowers is always on time and very thorough.. we have no hesitation in recommending Autocut not only for their products but in particular their staff and the overall service they provide .

Hi, this is an update to my previous 1 star review of Autocut. Whilst I did have significant initial challenges with my Automower and Autocut, I need to acknowledge that Autocut continued to work on a resolution and ultimately found the fault and resolved it. They also zero'd out the cost of some previous parts which were replaced. All in all, Autocut turned around my negative experience. Thanks to Lee and Gary 👍

They arrived and set up their mobile workshop without any fuss and collected my mower from the garden without needing any help from me. The machine looked and sounded like a new machine when returned.

I have had the mower for nearly 5 years now and it has been serviced annually by autocut and they are quick efficient, and, compared to the annual servicing of a conventional mower, competitively priced.

Great service form the team, in particular Leigh who was incredibly helpful from start to finish, and the product works perfectly in my garden. Would highly recommend

I have a very steep field and garden to cut of a couple of acres. Strimming my large field is a massive chore. Autocut were extremely efficient and the installation process very straightforward. The robot mower deals with the steep slopes very well and the quality of the grass in the field has vastly improved. It is now a joy to walk there knowing I do not have to spend weeks of hard labour cutting the grass. The cost of the mower pays for itself over time if I had to get a gardener to do the job.

Steve arrived on time, talked me through the whole process of install, then completed installation in the worst weather imaginable! He then mapped out the front and rear lawns and showed me how to operate the machine, set out schedules and adjust any parameters. A very comprehensive service.

Needed to find a service company for my Husqvarna 430x. Auto cut came up as a digital search. Phoned them, no answer but they did return call. Then had to register, then booked an appointment. They are very busy, got an appointment. They arrived when they said they would and sorted my problem. All they service is husqvarna auto mowers. They know their stuff and carry a lot of spares.

Awful company. Avoid. Disrespectful and ignorant staff. Would not recommend.

I recently had to make a complaint about the service from autocut but the response I had from them was excellent. They could not have been more helpful and attentive and the problem was sorted out quickly and efficiently. The mower is fantastic and saves so much time and effort , we never have to cut the lawn. I would like to thank the team for sorting it out and would definitely recommend autocut in Devon to anyone.

We had our Husqvarna Automower delivered by Autocut. They installed the wire borders and explained the operation of the Automower. The two guys were very professional and friendly and we were very impressed with everything. Later we purchased a garage for the mower and that was also erected by Autocut. We have been very pleased with the mower and have become quite attached. It has made the lawn look superb. The installation was done free of charge and I fully recommend the company if you are thinking of purchasing an Automower.
Rob

Steve of Autocut did a fantastic job of installing & explaining robot mower. Would highly recommend them.
Paul London SW14

Another fantastic fast call out from Autocut. Brilliant product, brilliant customer care. Couldn't be happier or recommend highly enough.

I purchased a Husquvarna 450 3 weeks ago. It was installed and stopped working after 7 days. It was not possible to turn the mower on. When I called I was promised a service visit within a few days. Now I cant even get any answer via email or phone call. The brand new mower sits here for 2 weeks still. Not sure if autocut is an internet scam but I am have no explanation why I am being ignored now when I was promised a good repair and warranty service only 3 weeks ago. I would not recommend to use this company. I will have to go down the legal route if I don't hear anything next week.

Not great to be honest. Less than a year into the purchase of a Husqvarna 350x it went wrong and when they did come to fix it they weren’t really sure what they were doing. Despite an extended warranty they wanted me to have a £169 service which I reluctantly agreed to . Apparently I needed a new comms board and they said they would get back to me. Over 8 weeks later I had to call them to remind them to come and fit the part that was apparently in Stock in Newcastle. They came they apparently fitted the comms board and at least I can talk to the mower but it now has no mapping function. I alerted the service guy Rodney to this fact a week ago and have heard nothing. I can really only say this company is an absolute shambles and I am now not even sure about the reliability of Husqvarna. We have a guide wire and I wish I had been in the market 6months later than I was because the new generation seem to offer better features with no wires.

From initial contact through to survey, delivery and installation I give Autocut 10/10. Luke (owner/sales) and Steve (installation engineer) were very knowledgeable and helpful at every stage of the process, and guided me through both the choice of mower and any other options I may or may not need. The Husqvarna machines they supply are top class and I am a very happy customer who Will recommend Autocut without hesitation.