Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

USAA offered me a ridiculous low amount of money ($380) for my diminished value on my 4 Runner that sustained almost $15,000 in damage when it only had 27,000 miles. Monica did a very detailed and acc... Voir plus

Noté 5 sur 5 étoiles

My new Polestar was damaged by a delivery truck while parked. The insurance for the trucking firm refused to pay for my Diminished Value claim. When a new car gets a CarFax damage report some buyers w... Voir plus

Noté 5 sur 5 étoiles

We were hesitant to use at first, but we paid the initial amount for the services. We then paid another 100.00 for them to negotiate with our insurance agent. Auto Loss was a life saver! They were qui... Voir plus

Noté 5 sur 5 étoiles

All the people that I worked with at Autoloss were very helpful to me during the loss of my Ford F350 Diesel Pickup Truck which was stolen from an airport parking lot. Monica was so nice and helpful t... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

91 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I was very pleased with the knowledge…

I was very pleased with the knowledge and care that autoloss showed me during my diminished value claim process. I had no idea this service existed. I was not able to get what we originally thought I could from the insurance company. I did get a fairly substantial amount and I would not have been able to do it without Monica‘s help.

13 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I found this company on a web search…

I found this company on a web search and am grateful I did. They were able to coach me through dialogue with the insurance adjusters and to get thousands more than was in my original offer.Excellent customer service and well worth it.I was a little nervous about paying the appraisal fee upfront, but with their help, I was able to get more money.
All my emails were answered promptly. The diminished value report was very professional and detailed.
I would be happy to recommend this company to my friends and family.
Thank you.

17 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

We were hesitant to use at first

We were hesitant to use at first, but we paid the initial amount for the services. We then paid another 100.00 for them to negotiate with our insurance agent. Auto Loss was a life saver! They were quick to respond and very knowledgeable! They helped us get a depreciation check from our insurance thousands above what our agent quoted us! We love Auto Loss! We strongly recommend using them!

10 novembre 2025
Noté 5 sur 5 étoiles

I used autoloss with great excellent…

I used autoloss with great excellent results. I paid $325 and autoloss filed the clam against progressive insurance. I was asking for $8400 for diminished value and I received $6500. I was happy with autoloss.

3 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

A Smooth, Hassle-Free Experience!

I have to admit, I was hesitant at first to use Auto Loss. After doing a fair amount of research, I decided to entrust them with my diminished value claim — and I’m so glad I did! The entire process was so easy from start to finish. Auto Loss prepared an amazing appraisal for my vehicle, which the insurance company accepted shortly after filing with no negotiation needed. They even reimbursed the appraisal fee without any questions asked! I am beyond happy with how smoothly everything went and will absolutely recommend Auto Loss to all my friends and family for their diminished value claims.

1 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Very disappointing and unprofessional experience

I have never written a bad review before, but I feel I have no other choice after my very short experience with Autoloss. I reached out to get information about the diminished value process for my car, and every time I asked a question, the representative (Monica) sighed loudly and impatiently, as if I were bothering her.

She showed no patience in guiding me through the process or answering my questions. I have never been treated so rudely by someone I was planning to hire and pay for a service. It was extremely frustrating and demeaning.

This was supposed to be a professional company helping customers during an already stressful situation, but instead, I was made to feel like a burden. I absolutely do not recommend this business.

27 octobre 2025
Avis spontané
Noté 2 sur 5 étoiles

DO NOT USE AUTOLOSS.COM you will be the looser

I got a quick response from autoLoss.com until I paid my money and then everything took 48+ hrs. Monica's estimate was for $5k +/- 100 and she led me on to believe that I should be able to recover between 80-90% of her estimate. The insurance sent me $240 and would not respond after that. Monica thought it was a good idea to file a lawsuit, remembering they advertise they have expert witnesses I did file on my own. The insurance company picked up the case and is now representing the person who hit me. I contacted 4 law firms who all bur laughed. They all said a car 5 years are older is all but impossible to collect anything on diminished value. My car is 6 years old. It would have been very nice if autoloss.com had been honest and didn't stick a bouquet of flowers out to lure me in.

22 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Told me they wouldn't help me

Told me they wouldn't help me with a dv claim due to its the 2nd accident but they can be taken to court for the value in between and i just need the appraisal. Terrible imo.

30 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Better car

My vehicle as totaled by State Farm and they offered me only $8900.i was devistaed by the low offfer. My attorney, idiaet law told me about Autoloss. The fee was $700 but with a money back guarantee I had nothing to lose. After a month I got considered more and I got a new car.. thanks so much

5 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Very helpful and limited work

Autoloss did an amazing job on my auto diminished value claim. They stated I was owed $7500 on my Toyota Camry and within 45 days I received a check for $5900, yes I could have gotten more but I was happy. Little work on my part and tax free.

14 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

State Farm offered $1,500, Auto Loss lost me $600 of it

Firstly, Auto Loss came up with a ridiculous $4K+ in DV value, to reel you in so that you'd choose them over other companies. State Farm offered $1,500. Auto Loss' manual told me to request a third party appraisal because it was too low. After doing so, it resulted in LESS...$912. Auto Loss cost me almost $600 and when I e-mailed them about it FOUR times over 3 months to request a demand letter AS IS WRITTEN IN THEIR MANUAL, Auto Loss never responded. They promised big then gave bad advice, costing me money...find another company!

10 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

USAA offered me a ridiculous low amount…

USAA offered me a ridiculous low amount of money ($380) for my diminished value on my 4 Runner that sustained almost $15,000 in damage when it only had 27,000 miles. Monica did a very detailed and accurate report for USAA telling the multitude of legitimate reasons that my almost new car had suffered significant loss of value. USAA then paid me $7500 for this diminished value claim. Monica was a bargain at twice the price that she actually charged. Very easy to work with and of the highest ethics.

4 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Diminished value claim.

The insurance company handling our claim was not helping and dragging their feet. I hired auto loss and wondered if the $375 would be worth it. They were most definitely worth it as our diminished value amount paid by the insurance company was.$4600. Thank you Monica!
Eric Filsinger

17 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

You’ll have 100% Satisfaction A+++

Unfortunately, this is the 2nd time I was radically rear ended while stopped in past 8 years…..
So this is the 2nd time I’ve had to reach out to Monica and her incredible team of humanitarian, legally knowledgeable, professionals, to insure we are not hit again by insurance companies.
I am Gratitude!!!
Autoloss, Both time’s have nearly doubled what the insurance companies tried to pull!!!
Such a simple process while in a vulnerable state after an accident!!!
I can vehemently recommend to anyone who is aware that the insurance company has low balled your vehicles value, and could use a helping hand!
You will not be sorry
100% certain of this fact!
Thank You Monica and your team, for the compassionate work you’ve done for me again…. And countless others

17 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service for the people!

Monica Fisher and Autoloss was able to get my diminished value offer increased by 11X. The process is pretty simple and Monica will guide you thru it. The best recommendation I can give is that I will pass Autoloss to my family and friends!

30 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Autoloss - Great team - 5 STARS

Autoloss business is such a hidden service to help people who feel done wrong by the Auto Insurance companies after you are a victim of an auto accident. I had a major crash, when a car hit my car moving at a high speed, as I was slowing down for the slowing traffic in front of me. The driver who hit my car, and I didn't get any physical injury. The other driver didn't even said sorry, he was like oh well, they need better signs that there is an exit coming up and traffic my slow down. He literally was totally walked away as his car was totalled, but my car had major damage. It took me months before I could get my car back. Auto loss team's Monica and her team were really helpful in performing the thorough appraisal, and helped me thru all the steps to recover the diminished value lost because of the major accident. Great team, very courteous and prompt.

5 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Truely painful experience

At first, she communicates very pleasantly, but that is the only time. After the initial conversation, it becomes difficult to reach her by phone. When you call, her assistant suggests sending an email and waiting 24-48 hours. Sometimes, she forgets to respond. When you call again, her assistant reminds her, but often the response is brief and raises more questions, leading to another 24-48 hour wait. This process can take weeks to answer a small question. Occasionally, she does come to the phone, but she is unfriendly and rushes through the conversation without resolving the issue, causing more frustration.

Initially, she promised to help me get fair compensation for my car’s diminished value and to assist me throughout the entire process. However, when the insurance company offered less than 25% of the appraised value provided by Monica, she advised me to appeal in small clams court and then abandoned me, stating she couldn’t help further.

Working with her is frustrating and yields poor results. I would avoid her.

28 septembre 2023
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus