Automotive Equipment Specialists Avis 

What a pleasure working with Mario the owner and Vanessa the equipment specialist. You guys are very knowledgeable with the products and have the best prices around. Customer service was on point from beginning to end. Shipment arrived on time and packed very well. I am happy with the buying experience and the overall customer service. Thank you!!!!!!

I would not hesitate to recommend Mario and his company to anyone in need of a lift! Awesome customer service and personal attention!!

This letter to Mario (he helped me when looking for a lift) summarizes how happy I was with their service.

Hello Mario,
I briefly spoke with Alex yesterday and explained the situation. I had planned to call you personally, but Alex happened to call me first.

To recap, my existing lift suffered a broken cable. The estimated cost to replace the cable, along with parts and labor, ranged between $900-$1,600, depending on the company. As we discussed the repair, we realized that cables generally do not fail without a reason. Something likely caused additional stress on the cable, which raised the question of what other issues might be discovered once the repair work began. Based on that, we decided not to invest in repairing the existing lift, which dates back to 2009.

The next question was whether we should purchase a new lift. After careful consideration, we concluded that I no longer use it nearly as much as I once did. In fact, the last four or five times it was used, it was for friends who needed it. I personally have not used it in several years. As a result, we decided to dispose of the old lift and not replace it.

I do want to tell you how impressed I was with your service, customer support, and professionalism throughout this process. I truly could not have asked for better assistance. The information you provided, along with the detailed quotes and documentation, was exceptionally thorough and helpful.

Although we did not move forward with a purchase—and certainly through no fault of yours—I would not hesitate to recommend you and your company to anyone in need of a lift. And needless to say, if we ever change our minds and decide to purchase a new lift in the future, you will be the first person I contact.
Thank you again for all of your help.

Ordered (1) 2post lift & (1) 4post lift, received the 4post lift in 4 days, the 2post lift in 8 days, Received emails with tracking #’s when they shipped, got 1 hr notices by phone before ea. got to load dock. They are packed really well, does require fork lift (they both weighed 1700 lbs ea.) got assembly instructions with 4post, had to go online to get instructions for 2post, have not assembled yet, still finishing garage they go in.

Professional and very service oriented, from start to finish.There is no need to shop elsewhere Automotive Equipment Specialists is the right place to deal with!

Was looking for a new Robinair AC machine. Called them to confirm it was in stock and ready to ship. Real person answered the phone. They called me back to confrim the online order was received, called again to tell me it shipped and tracking info was emailed to me. Ordered it on Monday, it shipped from Texas and was delivered to Indiana on Wednesday. Very well packaged and 5 stars to R&L Carriers also.

Communication was great which is important when purchasing large value items.

Excellent service

10++++++++

Get customer service, they were able to verify the product was in stock before ordering. I had specific instructions on delivery and I received tracking and delivery updates as I requested right up to the day item was delivered.

Excellent customer service

Good product, good price, paid for liftgate truck delivery. Would buy from them again.

Associate called me to make sure to have my order correct. I appreciated the call

Good experience from your sales personnel to the shipment updates and delivery, been pleased with my purchase from Automotive Equipment Specialists.

Very good communication.
Fast shipping

Ordered my lift on line, received the best price. Quick customer service correspondence. Lift arrived about a week later. Great service

Excellent service. Quick shipping

Excellent communication, friendly, and helpful. It is a relief and assuring when making purchases online for thousands of dollars, to get an immediate follow up phone call to verify your order and make sure there was no confusion about the order. I was provided with clear communication on shipping, when to expect my items, and reliable follow up in regard to shipment arrival from freight company.

STILL WAITNG ON A PART THAT WAS BAD OUT OF THE BOX