Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Magasin de pièces détachées automobiles

Écrit par l'entreprise

At BE FORWARD Auto Parts, our mission is to keep your vehicle running at its best by providing only Genuine Auto Parts from all major car makers worldwide. With a trusted inventory of over 3 million high-quality parts in stock, we make it easy to find exactly what you need - fast, reliable, and at the best value


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

16 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,1

Tous les avis

(16)

14 avis reçus au cours des 12 derniers mois

Écrire un avis

Nous vérifions les avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

never buy anything from BE FORWARD auto…

never buy anything from BE FORWARD auto parts it is impossible to cancel an order even if you do it immediately and write an email to them and they answer if I am sure and why that I want to cancel my order I write that it should be canceled because the price is too high but they withdraw money from my bank anyway

15 juillet 2026
Avis spontané
Logo de BE FORWARD Auto Parts

Réponse de BE FORWARD Auto Parts

Dear Christian Stensballe,

Thank you for sharing your feedback. We're sorry to hear about your experience.

To help us look into this further, could you please provide your reference number? Thank you!

Kind regards,

Customer Support Team
BE FORWARD

Noté 1 sur 5 étoiles

I recently purchased parts for my…

I recently purchased parts for my Vehicle. The package was supposed to arrive in Dar es Salaam on 28th June but I haven't received any updates as of today 6th July 2026. I tried contacting the sales department but I haven't gotten any response that makes sense. please assist

28 juin 2026
Avis spontané
Logo de BE FORWARD Auto Parts

Réponse de BE FORWARD Auto Parts

Dear Christopher Kandaya,

Thank you for your feedback, and we sincerely apologize for the delayed response.

Please let us know your reference number so we can escalate your case to the right department.

We appreciate your patience.

Kind regards,

Customer Support Team
BE FORWARD

Noté 1 sur 5 étoiles

I purchased a transmission spare in…

I purchased a transmission spare in march but upto now i have not yet received it or an update. I sent emails but no professional response. Was given a tracking number but no update upto now.

See details below

TRACKING NO : 0460673172
CARGO TYPE: Cargo
PRODUCT: [Used]Transmission HONDA N-wgn 2016 DBA-JH1
REF : PA125967447
INVOICE NO : 3798942

This is extremely frustrating disappointing and unprofessional from beforward.

No update no communication just keeping quiet but i paid my hard earned money

I bought from beforward before and it was good.

2 avril 2026
Avis spontané
Logo de BE FORWARD Auto Parts

Réponse de BE FORWARD Auto Parts

Dear Moses Moses,

Thank you for your detailed feedback. We sincerely apologize for the delay.

We have forwarded your case to the relevant department for review and investigation and will contact you soon.

Thank you for your patience and continued support.

Kind regards,

Customer Support Team
BE FORWARD

Noté 1 sur 5 étoiles

Delay in delivery

I haven't yet received my spare part. UPS shipping company still indicates that the parcel is held in Tokyo warehouse due to weather conditions. This puzzles me because scanning and warehousing formalities have taken many days.
I submit as a disappointed buyer. Regards 🙏

15 avril 2026
Avis spontané
Logo de BE FORWARD Auto Parts

Réponse de BE FORWARD Auto Parts

Dear Narson Zulu,

Thank you for your feedback, and we sincerely apologize for the delay and the inconvenience caused. We completely understand your concern regarding the length of time.

We would like to assist you by checking the latest status of your shipment, so kindly provide your reference number. Thank you!

Kind regards,

Customer Support Team
BE FORWARD

Noté 1 sur 5 étoiles

well i wasnt happy about beforward

well i wasnt happy about beforward, actually did a quotation for 4 spark plugs , and i even asked if the price they gave me where for 4 plugs and they said YES, upon arrival i paid $120 For zimra duty , but when i recieved the box of plugs i only got one plug . i contacted beforward and they told me i paid for one plug. WHO IN THE WORLD WOULD IMPORT ONLY ONE PLUG. they started telling me we will give you a huge discount , but honest what do i need a discount for i just need what i paid for. and i paid for 4 plugs according to their quotation. my advice is BEFORWARD Autoparts is a fraud .. and i will never buy from them again. better use local dealers than beforward , they over charge you i had to pay over hundred and forty for one plug .. then if i add zimra duty thats two hundred and sixty for one plug , how can that be logical. I HAD TO REFUND THE CUSTOMER THE FULL AMOUNT AND IM THE ONE WHO WAS AT LOSE HERE.

im only going to stick to buying cars only as in for parts the team responsible for parts are fraudsters , i age all of you not to trust them . it will end in tears.

1 avril 2026
Avis spontané
Logo de BE FORWARD Auto Parts

Réponse de BE FORWARD Auto Parts

Dear Lloyd Gurajena,

Thank you for bringing this to our attention, and we sincerely apologize for the frustration and inconvenience caused. We understand how upsetting this situation must be, especially given the discrepancy between the quotation and the item you received.

We take concerns like this very seriously. We would like to thoroughly review your case, including the provided quotation and order details, to clarify what happened and work toward a fair resolution.

We also regret the inconvenience caused by the additional costs you incurred. Your feedback regarding pricing, communication, and service has been noted and will be shared with the relevant team for improvement.

Kindly provide your reference number, so we can investigate this matter further and assist you accordingly. We are committed to resolving this issue and hope to restore your trust in our service.

Kind regards,

Customer Support Team
BE FORWARD

Noté 1 sur 5 étoiles

The response time is poor

7 avril 2026
Avis spontané
Logo de BE FORWARD Auto Parts

Réponse de BE FORWARD Auto Parts

Dear Peter Mwea Timeon,

Thank you for your feedback, and we sincerely apologize for the delayed response. We understand how frustrating it can be when you don’t receive timely support.

If your matter has not yet been resolved, please let us know your reference number so we can escalate your case to the right department.

Your concern is important to us, and we would like to assist you promptly. We appreciate your patience. We hope to serve you better in the future.

Kind regards,

Customer Support Team
BE FORWARD

Noté 1 sur 5 étoiles

the s400 I bought from Singapore was an…

the s400 I bought from Singapore was an abused car. No starting, after starting is heating, engine oil leak. They are not responding. Hope they respond soon

1 novembre 2025
Avis spontané
Logo de BE FORWARD Auto Parts

Réponse de BE FORWARD Auto Parts

Dear Sura Ngofira,

Thank you for sharing your experience with us. We regret to hear that your experience was not satisfactory.

To help us look into this further, could you please provide your reference number?

Kind regards,

Customer Support Team
BE FORWARD

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus