Auto West London OMODA & JAECOO Avis 15

TrustScore 4.5 sur 5

4,4

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À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

Auto West London is wholly owned by Çetas Otomotiv, the largest dealer group in Turkey, and ranking around the Top 50 in Europe. It is family owned, founded in 1976 by the father of our Chairman, who studied at university in London. Our ambition is to grow the business with additional sites, but remain focused on serving customers in and around west London - one of the very few family-owned dealers in that area. Having had a great experience representing Omoda and Jaecoo in Turkey, we are pleased and honoured to partner with them now as we both seek to build a strong presence in the UK. We hope that you will join us on that journey!


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

15 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Kimia is first class.

Thanks to Kimia, the experience was great, from her first greeting us, to showing us round the car, doing the paperwork and the final collection she was fantastic, polite, attentive and looked after all our needs, even chasing the parts/service department. She is a credit to the company. Thank you so much from making our experience so good.

9 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I recently purchased an OMODA 9 Noble…

I recently purchased an OMODA 9 Noble SHS and I just want to say a huge thank you to Kimia Yousef for such an excellent experience.
From start to finish, Kimia was professional, friendly, and incredibly helpful. She took the time to explain everything clearly, answered all my questions, and made the whole process smooth and stress-free. Her customer service was outstanding, and she really went above and beyond to make sure I was happy with my purchase.
I’m absolutely delighted with my new car and couldn’t have asked for a better salesperson. I would highly recommend Kimia to anyone looking to buy a car.

Thank you again!
Umar Farooq

29 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Sulaiman is an ABSOLUTE ROCKSTAR!!.

Sulaiman is an ABSOLUTE ROCKSTAR!!.
My experience at Auto West London was exceptional from start to finish, beginning with a seamless test drive of the OMODA 5 Noble. The entire process felt incredibly smooth, largely thanks to the representative, Sulaiman. He was impressively knowledgeable about the vehicle and maintained an easy-going, professional demeanor throughout. What stood out most was his lack of pressure; he never once made me feel forced into a decision, which made the environment feel relaxed and trustworthy.
​During our discussions, Sulaiman took the time to explain the nuances of "needs vs. wants" regarding the various features and upgrades. He explained every option in such depth that I actually ended up choosing most of the extra add-ons. It was a refreshing change to feel like I was making an informed choice based on clear information rather than being pushed into a sale.
​The high level of service continued well after the initial visit. Communication in the interim was easy and consistent, ensuring I was never left wondering about the status of my purchase. The final handover was just as professional and well-organized as the rest of the experience. I truly appreciate the transparent and attentive service provided by Sulaiman and the team, and I couldn't be happier with my new OMODA.

3 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Important day for the vital verdict

Syed from West London Omoda/Jaeco was amazing and helped us with an in depth test drive. Finally, we are at ease and have placed our order for the Luxury pack J5. As we are expecting and require a bigger vehicle, he explained everything thoroughly for us to make the right decision. End result, decision made and order placed via the EVSS scheme.

14 mars 2026
Avis spontané
Logo de Auto West London OMODA & JAECOO

Réponse de Auto West London OMODA & JAECOO

Thank you Burak for your feedback.

Noté 5 sur 5 étoiles

New car purchase

From the moment we walked into the showroom (my wife and I), Kimia Yousefi made the entire process stress free. She took us for a test drive and explained everything there was to know about Jaecoo 5.
We truly appreciated her honesty and approach. We will be definitely recommending Kimia to family and friends.
Thank you Kimia and bless you

13 mars 2026
Avis spontané
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Réponse de Auto West London OMODA & JAECOO

Thank you for your valued feedback.

Noté 5 sur 5 étoiles

Absolutely amazing service from the…

Absolutely amazing service from the dealer test drove a vehicle got an amazing deal and ended up buying the car collected it 5 days ago and i absolutely love it the service was great. Syed and Jaz have been a great help

2 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

From first impressions the showroom is…

From first impressions the showroom is spotless, the staff polite presentable and courteous. Sulaiman at Jaecoo West London was knowledgeable, patient and friendly. I purchased a Jaecoo 7 and couldn't be happier. p

4 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Visited showroom and was instantly…

Visited showroom and was instantly welcomed by Syed and girls on reception . We had gone to buy one of used cars and it was lovely to not have the hard sell forced on us and indeed all staff were very pleasant and helpful. Syed’s experience and knowledge was so good and even when we had purchased the car we were delighted to be told that a full Service and MOT had been carried out, which is so unexpected in this day and age. We have recommended this showroom to our friends and family as such great service speaks volumes. Thank you so much we are delighted with our car.

23 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I had an amazing experience with Kimi

I had an amazing experience with Kimi. I’m extremely satisfied with my car (OMODA 9), and Kimi put in a lot of effort to introduce it to me. She provided excellent customer support throughout the buying process and was very supportive after the purchase. I truly appreciate Kimi; she’s an amazing and hard-working individual. Her customer service is truly outstanding.

1 août 2025
Avis spontané
Noté 1 sur 5 étoiles

I informed my engine light came on 2…

I informed my engine light came on 2 week after picking up my car. I reported this on 18th October was told it’s been put through to after sales team to call me. It’s 07 November and no contact made.

18 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Camera not working Jaecoo 7

I have a Jaecoo 7, when I purchased it I was really impressed at the customer service I received , from all staff especially Murtaza
Today 3 months later. my camera stopped working went into Auto West london again all staff so polite & helpful
Bojan the service manager came down , extremely helpful reset the info system camera back working
Big Thank you , 100/% Customer care and satisfaction

30 juin 2025
Avis spontané
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Réponse de Auto West London OMODA & JAECOO

Thank you for your feedback and glad you are enjoying your JAECOO 7.

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