The leads are not all good, the quick reply I want more information everyone clicks on it, they do not tell you want they want to know! Most people do not read the whole ad, make sure you tell them ev... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Avail.com is one way to get your payments processed hassle free. This service gives me reassurance my payments have been securely received while keeping me reminded of mmm transactions completion via... Voir plus
L'entreprise a répondu
So far not real impressed I was able to input my property information, but so far have only received 2 responses in the lst couple weeks trying to rent it out. Seems the sources you post with are not... Voir plus
L'entreprise a répondu
I have found some really nice tenants through Avail and their website is easy to use. I will continue to advertise through Avail A++
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Avail, by Realtor.com, is rental property management software that enables landlords to advertise their rental property listing across top rental sites, screen tenants with customizable questions, request in-depth background checks, create and sign state-specific leases, collect rent, track your rental income and expenses, and much more — all online. 1M+ landlords use Avail because it’s the only end-to-end platform that helps you scale from beginner landlord to professional with tools, support, and education.
Coordonnées de contact
901 E. 6th St., Suite 500 , 78702, Austin, Etats-Unis
- 3122929347
- support@avail.com
- avail.com
3,9
Bien
390 avis
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Avail offers an easy way to do one…
Avail offers an easy way to do one listing that goes on a wider network.
18 juillet 2025
Réponse de Avail
Hey Janet,
Thank you for sharing your feedback! We're glad to hear that the listing process felt easy and that you were able to reach a wider network. Making rental management more accessible and efficient is one of our top goals. If you ever need a hand with anything else, we’re here to help!
Réponse de Avail
Hi Yevgeniy,
Thanks for sharing! Awesome to know that we could get things sorted out for you so quickly. If anything else comes up, don’t hesitate to reach out—we’re always here to help!
Thanks
Received payment on time and someone always available to help you if help needed
18 juillet 2025
Réponse de Avail
Hey Yusuf,
Thank you for your feedback! We're glad to hear that payments have been timely and that you've felt supported when reaching out for help. Providing reliable service and accessible support is something we take pride in. If there's ever anything more we can assist with, we're just a call or email away!
Quick response
Quick response. Knowledgeable, polite, and patient representative. She was very helpful.
22 juillet 2025
Réponse de Avail
Hi Margie,
Thank you for your kind words! We’re really happy to hear our representative provided quick, knowledgeable, and patient support. Delivering helpful and respectful service is a top priority for us, and your feedback means a lot. If you ever need assistance again, please don’t hesitate to reach out!
You all were very good with helping…
You all were very good with helping with the issue I was having trying to get into my account. This had been going on for about 3 months and I couldn’t pay my rent.
The nice gentleman I spoke with talked me through the process and helped my get back into my account. He was very patient and understanding with me. Again Thanks
22 juillet 2025
Réponse de Avail
Hey Cheryl,
Thank you for letting us know about your experience! We’re sorry to hear about the difficulties you faced accessing your account and the impact it had on your rent payments. It means a lot to know our team was able to patiently guide you through the process and help you regain access. Your feedback is greatly appreciated, and we’re here to support you every step of the way. Please don’t hesitate to reach out if you need any further assistance.
Great website for a small company that…
Great website for a small company that manages under 5 rental properties for themselves. They have all the information from listing, creating a lease, managing your rent income and more. Thanks for helping me navigating the intricacies of rental management.
21 juillet 2025
Réponse de Avail
Hi Russitu,
Thank you for your thoughtful review! We’re glad to hear that our platform is a helpful resource for your small rental portfolio. Providing clear, comprehensive tools to support every step—from listing to lease creation and rent management—is exactly what we strive for. It’s wonderful to know we’ve been able to assist you in navigating the complexities of rental management. If you ever need further support, we’re here to help!
Réponse de Avail
Hi Jillian,
Thank you so much for sharing your thoughts. We hear you, and while we aim to provide value through convenience and support, we understand that pricing can be a concern. If there’s anything specific you didn’t like or feel could be improved, we’d really appreciate hearing more. We're always looking for ways to make renting feel more worthwhile. Thank you!
Useful tools for rental management.
14 juillet 2025
Réponse de Avail
Hey David,
Thanks so much for your feedback! We’re really happy to hear Avail's tools are making rental management easier for you. If there’s ever anything you need or if we can help in any way, just let us know!
I liked that the Avail site was easy to…
I liked that the Avail site was easy to navigate and had excellent guidance, but the listing took several days to start and also no Avail applicants completed the entire application. A different site posted very quickly and had many complete applications...I don't know why it was easier for applicants to complete on a different site.
10 juillet 2025
Réponse de Avail
Hi Susan,
Thank you for taking the time to share your experience—we’re glad to hear the site was easy to navigate and that the guidance was helpful. We also understand how frustrating delays and incomplete applications can be.
Listings on Avail go through an internal review by our Trust & Safety team, processed in the order they’re received. This typically takes 12 to 24 hours, but varies depending on volume. If additional information is needed, our team will reach out to help move things along.
As for applicants not completing their applications, we’ve found that many stop at the screening fee page, often because they’re hesitant to pay before touring the property. If your applicants need help or have questions about that step, they’re welcome to reach out to our support team directly—we’re happy to assist and help them feel more confident in the process.
Your feedback is incredibly valuable and helps us continue to improve for both landlords and renters. Thank you again for sharing!
I had trouble setting up rent…
I had trouble setting up rent collection. Despite following the instructions outlined in the education video in the Help Center, setting up the rent collection in the final step was not as straightforward as it was made to seem. In fact, as of this writing, it is still pending. Everything else worked fine including setting up the tenant screening, leases, and linked bank accounts for rent deposit.
20 juillet 2025
Réponse de Avail
Hey Roger,
Thank you for sharing your experience—we really appreciate your honesty. We're glad to hear that tenant screening, leases, and bank linking went smoothly, but we're sorry the rent collection setup wasn’t as clear or seamless as it should be. Your feedback helps us identify where we can improve, especially when it comes to making key steps more intuitive.
If it’s still pending, our support team would be happy to step in and help get everything sorted. Don’t hesitate to reach out—we’re here to make sure the process works as it should. We offer phone support Monday through Friday from 8 a.m. to 6:30 p.m. CST at 312-292-9347. Email support is available 7 days a week at support@avail.co.
Need Some improvement on the website…
Need Some improvement on the website for lease and amendment
11 juillet 2025
Réponse de Avail
Hi Meseret,
Thank you for your feedback—we truly appreciate you pointing this out. We're committed to making the site more intuitive and useful with every update, and insights like yours help guide that progress. If you have specific suggestions, we’d love to hear them!
Réponse de Avail
Hey Harmeet,
Thank you for the kind words! We're so glad our support and service made a positive impact. We're always here if you need anything—thanks for being part of the Avail community!
Réponse de Avail
Hi Selena,
Thank you for reaching out and sharing your experience. We’re happy to hear you received a timely response, as we strive to provide quick and helpful support. Don’t hesitate to reach out if you need anything—we’re always happy to assist.
waste of time as they want unnecessary personal data
Wasted time putting together listing to be asked to provide SSN and DOB at the end. Other major property search sites do not ask for such private information to list a rental. Was looking to expand my advertising but will continue to use the other sites as I have successfully found tenants on them in the past.
17 juillet 2025
Avis spontané
Réponse de Avail
Hi TF,
Thank you for sharing your honest feedback. We understand your concerns about privacy and the importance of protecting sensitive information.
At Avail, when publishing a listing, requesting details like SSN and DOB is part of our commitment to maintaining secure and reliable listings. This step helps ensure the safety and trustworthiness of the Avail platform for all users. We follow strict protocols to keep your information secure and are always here to guide you through each step to make the process as smooth as possible.
We appreciate that other platforms may have different approaches, and we respect your choice to use the services that work best for you. Your input helps us reflect on how we can continue to balance privacy with security, and we’re here if you ever want to discuss ways Avail might support your rental process in the future.
Seems less work flows to manage rentals
7 juillet 2025
Réponse de Avail
Hi Kiran,
We appreciate you sharing your thoughts with us! We’re glad to hear that Avail is helping to simplify the rental management process for you. If there’s anything we can do to further support you or improve your experience, please don’t hesitate to reach out—we’re always here to help!
This service has lack of functionality…
This service has lack of functionality for people who has status like F-1. Not going to looking for house if they use Avail for application.
9 juillet 2025
Réponse de Avail
Hey Daniel,
Thank you for taking the time to share your feedback. We understand the unique challenges that come with applying while on an F-1 visa. To clarify, Avail partners with TransUnion to generate screening reports, and they do require a valid SSN or ITIN along with a U.S. residence history in order to process those reports.
That said, renters coming to the U.S. can still apply through Avail, though in some cases, they may not be eligible for screening reports due to TransUnion's requirements. We know this isn't ideal, and we truly appreciate you bringing attention to it. Your feedback helps us advocate for a more inclusive experience, and we’re always here if you’d like to connect with our support team to explore possible options.
Well worth the cost
Always surprised at how quick I can get a live person on the phone to help me figure things out so far I have gotten great tennis who pay on time and are taken care of my properties by using the background checks and tools available through avail none of this to even mention how convenient it is to list all my properties with a push of a button
2 juillet 2025
Réponse de Avail
Hi Gregory,
Thank you so much for your thoughtful review! We’re truly glad to hear how helpful it’s been to connect with a real person quickly and that our tools—like background checks and easy listing features—have supported your success. It’s wonderful to know you’ve found great tenants and peace of mind through Avail. We’re here to make things simpler and more efficient for landlords of all experience levels, and your feedback means a lot. Don’t hesitate to reach out anytime—we’re always happy to help!
Réponse de Avail
Hey Raymond,
Thanks so much for the five stars! It’s great to know you had a positive experience. Don’t hesitate to reach out if there’s anything we can help with in the future!
The team member was able to fix my…
The team member was able to fix my mistake easily and he was very polite
1 juillet 2025
Réponse de Avail
Hi Cindy,
We really appreciate you taking the time to share your experience! Mistakes happen, and we’re so glad to hear our team member handled it with care and professionalism. It’s great to know everything was sorted out smoothly. If you ever need anything moving forward, don’t hesitate to reach out!
I am used to the reports having at…
I am used to the reports having at least 2 to 3 previous addresses. Current ll is not always your best resource.
5 juillet 2025
Réponse de Avail
Hi M. Jean,
Thanks for the feedback! You bring up a great point—previous addresses can add valuable context when evaluating a tenant’s history, and we completely understand how useful that insight can be. The screening reports we provide come directly from TransUnion, so if you're not seeing 2–3 past addresses, there could be a variety of reasons. It could simply mean the applicant hasn’t lived at that many places yet. That said, we agree that having a more complete picture is ideal, and we’re always looking for ways to improve. Your input helps guide those efforts, and we truly appreciate you taking the time to share it!
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