Our Support Executive, Kirsty, handle all my queries with ease and guided me through the initial set up process. It did a lot to alleviate my anxiety over implementing a new system. The only thing... Voir plus
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Lisez les avis des autres
What a great company. Since our first meeting prior to signing up with Avensure, everything has been clearly explained and made very easy for us a business. Whilst getting to grips with the People C... Voir plus
The move to Avensure has really been seamless, we had an in depth telephone call with both the documentation team and the people cloud team - particularly Julia. She has been amazing and answered all... Voir plus
Roksana has been a great support. She is friendly and approachable, during the onboarding period she showed a wealth of knowledge of the cloud system and how our charity would utilise. I look forward... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At PeopleCloud, we're redefining HR and H&S management solutions for SMEs across the UK. Developed by HR and H&S experts at Avensure, our platform meets the unique needs of small and medium-sized businesses. With deep industry insight, we understand the real challenges business owners face in managing their workforce. Our mission is to simplify HR and H&S tasks. These tasks involve real people with real goals and dreams. That's why we've built a platform that's not just user-friendly but genuinely human-friendly, placing employees, managers, and business owners at the core of our approach. Packed with powerful features, PeopleCloud transforms complex tasks into quick wins. From managing leave, absences, and sickness effortlessly to gaining insights with Bradford factor scores and return-to-work interviews, PeopleCloud empowers you to streamline people processes seamlessly. Access comprehensive employee data, handle HR/H&S documents with e-signatures, and ensure compliance with our HR/H&S task management features. Engage your team with quick team member profiles, timely notices, and informative articles, whether in office or remotely, all while making data-driven decisions supported by detailed reports and business cost insights. The stats don’t lie: our live chat shows excellent service with 100% customer satisfaction, with responses typically in the 70s, underscoring our steadfast commitment to excellence and client care. Support is our strong suit. The PeopleCloud customer service team is always ready to provide personalised assistance, whether you need help troubleshooting, how to use the feature, or how to use the feature to the maximum. On top of that, the Avensure Advice team of HR and H&S experts supports users with HR and H&S issues, meaning you have a trusted partner every step of the way. What makes PeopleCloud the best HR and H&S software solution in the UK? It's our relentless focus on innovation and user-centric design. PeopleCloud simplifies and accelerates people management processes, fostering a culture of well-being and efficiency—enhanced by our intuitive mobile app—for managing your workforce on the go, ensuring smooth business operations anytime, anywhere.
Coordonnées de contact
Royaume-Uni
- avensurepeoplecloud.co.uk
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Infomative nad comprehensive support.
Great service
Julia Pawlos is extremely helpful and knowledgeable. We are now up and running on Peoplecloud and the support we received was great.
Quick responses to queries
Their prompt responses to queries and quick solutions to problems raised.
Customer Service is great!
The Customer Service from the Team at Avensure for the PeopleCloud system is great! Marlena is our main contact and she is really quick to respond and so helpful; answering any questions we have and helping where possible!
Marlena Kaminska has been first class!
My experience with Marlena Kaminska, my dedicated support contact at Avensure, has been first-class. She's consistently quick to respond and takes the time to explain things properly whenever I have any questions. PeopleCloud itself is intuitive and straightforward, which makes managing day-to-day HR tasks quick and easy. I'd have no hesitation recommending PeopleCloud to other businesses. It makes managing holidays, annual leave, and sick days so much easier.
Thank you Avensure for making the whole…
Thank you Avensure for making the whole process extremely easy.
Your support and advice during the initial stages was amazing, especially your efficiency.
Such a wonderful service and the best investment for the business.
We’ve had a very positive experience…
We’ve had a very positive experience with Avensure. Jasmine and Marlena have been especially helpful, responsive and professional. Their support has made HR matters much easier to manage.
Roksana has been a great support
Roksana has been a great support. She is friendly and approachable, during the onboarding period she showed a wealth of knowledge of the cloud system and how our charity would utilise. I look forward to having Roksana as our contact moving forward.
Very professional training provider
Very professional training provider. Very thorough training and went through all the detail clearly, took her time going through the features on the hub and answered any questions I had.
Awfully aggressive mail marketing…
Awfully aggressive mail marketing letter received today. Making it sound official from the government.
Made me angry
Very Helpful
Really helpful in getting the new system set up and all employees added. Very quick responses to any queries and always happy to help.
Very useful
My experience with my dedicated support team member, Nikola Grodzicka, has been excellent. Nikola is exceptional, always responding very quickly and explaining everything clearly whenever I have any doubts.
The system itself is super easy to use, making day-to-day tasks simple and efficient. Communication has been clear and effective throughout, which has made the whole experience smooth and stress-free.
I would highly recommend PeopleCloud to other businesses because it eliminates the need for paperwork and provides an easier, more organised way to track holidays, overtime, annual leave, and sick days.
Nikola Grodzicka - Gold Standard Customer Service
I’ve recently had the pleasure of receiving support from Nikola at Avensure PeopleCloud and I can honestly say she has been exceptional from start to finish. Her communication was clear, proactive, and incredibly helpful. She didn’t just provide me with the answers, she provided solutions and guided me through step by step.
Nikola truly represents the gold standard of customer support, and I’m extremely grateful for the assistance she’s provided. Highly recommended.
Excellent Customer Service
I’ve had a consistently positive experience working with Avensure, especially with Sheamus and Nikola. They truly go above and beyond to ensure that every query is answered thoroughly and promptly. They are so approachable and no question ever feels too small or insignificant, and they take the time to make sure everything is clearly understood. Their support, professionalism, and willingness to help make them a pleasure to work with, and I wouldn’t hesitate to recommend them.
Great experience getting set up with…
Great experience getting set up with people cloud, Julia has made the whole thing simple and has been available and quick to respond for any support
Seamless move!
The move to Avensure has really been seamless, we had an in depth telephone call with both the documentation team and the people cloud team - particularly Julia. She has been amazing and answered all of my questions showing how much knowledge she has around the system. I feel that I can email her whenever I come accross anything with the system which I am unsure of.
Small Business after 12-months use
We transistioned to Avensure in January 2025 anf thus far the process has been excellent. The website is slick and easy to use. The back-office support has been expert and quick to respond. The training has been infromative and comprehensive. Very pleased with our experience so far.
Julia made the process easy from start…
Julia made the process easy from start to finish and helped guide me through the onboarding process. Would definitely recommend!
Julia was very helpful and quick to…
Julia was very helpful and quick to respond while onboarding all our team. Easy experience.
We are relatively new to PeopleCloud…
We are relatively new to PeopleCloud and Kirsty has been a brilliant support in getting us set up quickly and hassle free. Cannot fault the support received so far!
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