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2,0

Bas

TrustScore 2 sur 5

19 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 44 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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Noté 1 sur 5 étoiles

Nice watches but really bad company

It is well documented that the company has had difficulties. But new information has now been made, the company is on a pause which basically means is not making, selling or delivering watches where customers have already paid in full or a hefty deposit.
They promised better communication but that has not occurred. They provided an information email for those awaiting orders and that no longer works.
They even created a new site for customers that is not functioning.
What is most troublesome is that during this pause, they still were trying to sell watches despite not being able to deliver already purchased items.

12 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Paid two payments totalling nearly…

Paid two payments totalling nearly $25k, no refund, no watch and two years of being completely messed about and lied to. Now the company email addresses no longer work. If you're affected check youtube, and join the class action lawsuit

8 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

DONT PAY AVENTI ANY DEPOSIT !!

DONT PAY AVENTI ANY DEPOSIT !!! It's been over year and half that I have paid 65 percent of skull watch and nothing been delivered . They ghosted now not replying to my emails also.

31 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

You guys say you are in reorganizing…

You guys say you are in reorganizing mode and it might be a matter of weeks. I have not received any form of communication informing me of that. No emails, phone calls or anything. The only response was here once I left a review.

18 juillet 2025
Avis spontané
Noté 3 sur 5 étoiles

I gave it three stars based on the fact…

I gave it three stars based on the fact that back in 2021 I purchased one of their original models and experienced very little delays. At that time, communication was stellar. However, being a part of a Facebook group and social medias and being in contact with people who have been shortchanged tend to thousands of dollars for years without any product but empty promises is disheartening for anyone to hear. I firsthand have witnessed people who are short changed 20 or $30,000 and have been waiting years for watches. When the shit hit the fan H who is the owner of the company went silent for months letting the reputation of the company sync further and further. One a statement was prepared it was only sent to those members who were shortchange done, watches or money, and while representatives have claimed that allocations have all been paused their company website does not reflect this nor is there any statement of any kind from the owner on their website. Well, I love what the brand stood for it one time the direction it has gone and the way in which it was done, deserves nothing more than mediocre ratings at best.

16 juillet 2025
Avis spontané
Logo de Aventi

Réponse de Aventi

Dear Justin, thank you for your honest and fair review. We are actively trying to make things right and return to the stellar communications we hade before this unfortunate period - and we are fully committed to it. To answer your questions, we can confirm that allocations for new watches have been paused at the beginning of 2025, except for some select models that the company had already in stock and offered to some of our clients during this time. Again thank you and sorry for the lack of information that we are starting again to issue.

Noté 1 sur 5 étoiles

DONT buy AVENTI watch

DONT buy AVENTI watch, i bought and paid full $13,000 for GHOST back in July 2023 after speaking to Ryan...it's 2 years and counting no messages or responses from anyone include the man himself Hannu..i am done with the watch 2 years is too long just pay my money back...

16 juillet 2025
Avis spontané
Logo de Aventi

Réponse de Aventi

Hello Sud. We are really sorry for the lack of communication and the time you had to wait to receive your watch. Again, we are working to redress the situation at the earliest. Please let us express our apologies for what you had to endure.

Noté 1 sur 5 étoiles

Beware of Aventi watch company

I have been waiting for a year and a half for a Wraith, put a $15,000.00 deposit down and was told I would have the watch July of 2024, it's now July 2025 and communication has completely stopped with company. I asked for a refund March of 2025 and was told I would have within 60 days and nothing. They won't return calls or emails. Horrible customer service and absolutely no transparency of what's going on. A warning for anyone thinking of doing business with this company, DONT.

12 juillet 2025
Avis spontané
Logo de Aventi

Réponse de Aventi

We are deeply sorry for your harrowing experience. However, the company is actively working to resolve the situation and is fully committed to do so. We expect that the deadlock will be resolved quite soon. Again, we apologize.

Noté 1 sur 5 étoiles

Been weeks and weeks ontop of months…

Been weeks and weeks ontop of months with their bullshit we will reach out to you we have a Facebook group nobody has received and they keep saying they will reach out we have email every single person and email you have listed, opening a case to document this with state attorney general & a federal case with the fbi.

1 juillet 2025
Avis spontané
Logo de Aventi

Réponse de Aventi

Hello, and very sorry for the experience. The company is in reorg, and this accounts for lack of communication. However, people belonging to the company are active in the FB group you mentioned, and the company is fully committed to fulfill its dues. We deeply apologize for the time passed, but we are optimistic that the situation will be settled soon.

Noté 1 sur 5 étoiles

Avoid at All Costs – Still Waiting After 2 Year

It's been over two years since I paid for a watch, and I still haven’t received it—or even a proper reply. Yet the company continues to post on Trustpilot claiming they are "working on all orders." This is misleading at best.

The payments reportedly goes to Hannu Siren, who is prominently featured in many of the company’s promotional materials, including YouTube videos. Despite claiming to be based in Australia, their operations appear to run out of Singapore.

Their business model seems to rely on long delays: they promise to deliver after a year, then continue pushing the date further. When I requested a refund, communication stopped entirely. By the time you realize something is wrong, it's often too late to recover your money through your credit card company due to time limits.

If you're considering sending them money, ask yourself if you’re comfortable with this kind of risk. I strongly urge others to proceed with extreme caution.

5 mars 2025
Avis spontané
Logo de Aventi

Réponse de Aventi

We are very sorry about the long delays that you have encountered during your purchase experience. We are actively working to fulfill all the orders; unfortunately, this is taking much more time than expected.

Noté 1 sur 5 étoiles

Sketchy company

Sketchy company, ghosted people after paying. STAY AWAY FROM THEM!

28 avril 2025
Avis spontané
Logo de Aventi

Réponse de Aventi

We are very sorry for your experience, and we are working very hard to address the issues you have experienced. However, we must point out that the company is not ghosting anyone and is proceeding, unfortunately not in the time frame we hope for, to fulfill its duties.

Noté 1 sur 5 étoiles

Aventi PTE Limited has been paid since…

Aventi PTE Limited has been paid since 2023 for a watch that I am still waiting on. All I have received is excuses and false promises. Do not do any business with them. They are horrible. Fraud. Scam. Thief

14 avril 2025
Avis spontané
Logo de Aventi

Réponse de Aventi

We deeply regret you have suffered this experience up to now. We are working very hard to resolve the technical issues we have been subject to thanks to the help of a new supplier, and are doing our best to resolve your specific case at the earliest.

Noté 1 sur 5 étoiles

AVOID BUYING A WATCH FROM THIS COMPANY

Avoid This Company – Appalling Customer Service and No Refund

I have had an absolutely terrible experience with Aventi PTE. Limited. I placed an order nearly two and half years ago, and the product was never delivered. Despite countless emails and follow-ups, I have been met with nothing but delays, excuses, and complete disregard for customer service.

I have repeatedly provided my banking details for a refund, yet Aventi continues to stall and ignore my requests. The lack of transparency and communication is shocking for a company that claims to be “exclusive.” It should not take years to process a refund for a product that was never received.

After exhausting all options, I have now been forced to take legal action, which will add further costs—costs that Aventi will ultimately be held accountable for. This situation has been beyond frustrating, and I would strongly warn others against purchasing from this company.

Aventi’s handling of this matter has been nothing short of appalling, and I hope my review helps others avoid the same ordeal.

30 mars 2025
Avis spontané
Logo de Aventi

Réponse de Aventi

We are really sorry that you have been subject to this harrowing experience, but we can assure you that we are doing our best to resolve your specific case at the earliest.

Noté 1 sur 5 étoiles

Scam company

Scam company, made an order 2023 April promised to deliver a watch of 24500 usd and paid a deposit of half. Promised delivery of the watch by September 2023 but by now 2025 no news and no replies on refunds or delivery. A lot of comments on their Instagram on their scammy tactic. Just recently contacted them again they choose not to reply and kept saying incharge is away for holiday etc. On their Instagram post alot people had complained on how they took money and refuse to refund.

Update they now locked the Instagram comment post and on fb group aventi watch owners a lot of users is complaining now.

I think there’s something Aventi should know clear now all the clients that has paid has lost interest and trust in this company despite of the delays of watch deliveries promised 3 years and some even longer. Next to the refund promised that was not done too excuses and excuses. This is as good as cheating already not delivering and not refunding. No one is interested on what’s happening on your company look on trust pilot and everywhere else (Instagram you deleted all the comments and locked the comment section so you can collect more money) just pay everyone back the initial money they paid it’s over it’s done no one want to be associated that’s it

More victims on fb group aventi watch owners

21 mars 2025
Avis spontané
Logo de Aventi

Réponse de Aventi

We are really sorry for the appalling service you have been subject to, but the company is working very hard to resolve every single case at the earliest, through the help of a new technical partner. Again, we regret the situation and work tirelessly to provide the goods ordered or refund our customers in the shortest time.

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