Azets Avis 

My small business had a reliable accountacy practice providing services for more than 5 years. This company has now been bought by and rebranded as Azets. After 5 years charging similar fees, once Azets took over they waited until they had completed my accounts before informing me that the price had increased by 70%!! Completely outrageous and unreasonable for the work involved. When I questioned this they became argumentative and insisted that I pay. Within 24 hours I found another reputable practice 38% cheaper. Be very wary with Azets pricing practices.

An appalling company. Where to start? Well, my accountants were bought over by Azets and the service immediately went downhill with costs going through the roof. They lost 3 months worth of my business accounts for starters. Needless to say, this required a fair amount of discussion and communication both within Azets and with me. They then charged me £540 for the discussions they had about the data THEY HAD LOST! And they never recovered the data. Numerous other accounting errors (some very basic) caused all sorts of issues for my business. Avoid them at all costs.

Awful service and communication

No handover or communication after our advisor left, meaning we were left to chase when our returns were being completed. Repeatedly poor communication

This company are supposedly administrators for the failed Symbio Energy. They have continued to try and collect money from many former customers through incorrect bills. If you try and contact Azets for help using the contact details given, you are ignored. They have also ignored requests under the Data Protection Act.

Zero customer care since Azets takeover.

(i have copied that heading from an azets dot com review since it mirrors my own experience)

i have been with the same accountancy firm for many years. it was taken over successively by larger companies and most recently by Azets. The standard of service, care and attention has reduced with each takeover, although the eye watering fees have remained. they fail to address requests, are careless in paying due attention and are slow to the point of negligence. the final straw was my company incurring a late filing penalty from companies house due to their ineptitude and "can't really be bothered" attitude.

it is a shame -when i first started with them 20 years ago, they were a local company who were really very good. they were then taken over by a couple of larger outfits in succession, the latest being "azets" who have proved to be just awful.

needless to say, i have taken my business elsewhere. avoid if you want a trouble free life!

Sad to read the reviews here because when this asset management took over a failed, fraudulent company, I breathed a sigh of relief. However this company has simply perpetuated the lies and false accounting, has no interest in the truth AND takes the views of the company over the PROVEN facts of the failed company's customers - even when the failed company's own bills to customers CLEARLY say "ESTIMATE" and when their action is ILLEGAL in UK law! This is obviously why the failed company has chosen AZETS - the same mindset!

Been with the same accountancy firm for many years. Been taken over successively and most recently by Azets. The standard of service, care and attention has reduced with each takeover, although the high charges have remained. During the first half of 2021 I tried every method of contacting my usual contacts within Azets but got zero response for my urgent query for more than two whole months, then barely an apology and a rather offhand reply. Service now stinks, non-existent customer care and the corporate bla b;a seems to think they are the bees knees - they aren’t. I’m taking my custom elsewhere, strangely enough to an accountant who left Azets for the same reasons this customer is leaving. Shocking.

Upon requesting a quote, their employee sent us form to fill with business and personal details. After sending it back to them they never responded. It's been 2 weeks already.

Very unprofessional approach.