azunafresh.com Avis 

190
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I have a difficult time buying from a company whose products are pricey and don't offer a less expensive starter or sample price option. The products may be superb, but I feel strong-armed into having... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Azuna has saved our mudroom! With shoes, kids sports equipment, and a dog, there were some questionable odors as you passed into our home. Now, you smell nothing -- it's amazing. We put two jars in th... Voir plus

Noté 5 sur 5 étoiles

Great products. Tried out a new scent and it smells and works as well as the pet Odor eliminator we have been using. The shipping was fast as usual. Contacted the company cause 1 of the products was m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to navigate Azuna's website. No problem changing scents (new ones or limited editions) prior to shipment. New scents to choose from with good descriptions. Always arrives in a timely manner. High... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'arômes et de parfums
  2. Fournisseur de produits de beauté
  3. Fournisseur de produits de nettoyage
  4. Boutique de santé et beauté

Écrit par l'entreprise

Azuna creates plant-powered odor eliminators designed to remove smells at the source, not mask them. Using 100% pure Australian tea tree oil, our products work through a slow-release, passive diffusion system that continuously targets and neutralizes airborne odors for 60–90 days. No plugs, no sprays, no harsh chemicals, just consistent, effective freshness. Our signature Luxe Glass jars are designed to blend into your space while quietly improving the air around you. From pet odors and cooking smells to bathrooms, cars, and everyday living, Azuna is built for real-life environments where odors don’t just disappear on their own. With over 1 million orders shipped, 30,000+ five-star reviews, and features on Good Morning America and Good Housekeeping, Azuna has earned its place as a trusted solution for creating cleaner, fresher spaces. Our mission is simple: help people breathe easier with a smarter, more natural approach to odor elimination. We’re proud to offer products that are made in the USA, vegan, cruelty-free, and free from phthalates and parabens. Families trust Azuna because it’s a safer, more natural alternative to traditional air fresheners—without overpowering scents or artificial fragrances.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

190 avis

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4,4

Tous les avis

(190)

177 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I had 400 points in rewards

I had 400 points in rewards, equalling $40.00 to be applied toward my $130.00 order. I entered my code, the website told me it was invalid. When I went back to my reward page, the page showed the $40.00 as being redeemed. I placed my order when customer service was unavailable. I will be contacting customer service on Monday.
UPDATE: Jenn replied and was able to take care of this situation to my utmost satisfaction. Thank You!

2 juillet 2026
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Réponse de azunafresh.com

Thank you so much for your feedback, and we're so sorry for the frustration.

It looks like you were able to connect with Jen from our Customer Care team yesterday, and she was able to get everything taken care of for you.

We truly appreciate your loyalty and are sorry for the inconvenience this caused. If there's ever anything else we can help with, please don't hesitate to reach out. We're always happy to help!

Noté 1 sur 5 étoiles

This is a total waste of money

This is a total waste of money. The deodorizing effects are non existent and you pay a ton of money for a useless product. I could only smell the gel for the first few days then nothing. It dries out quickly and has no effect on your rooms overall air.

4 juin 2026
Avis spontané
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Réponse de azunafresh.com

We're so sorry to hear Azuna wasn't the right fit for you.

Unlike traditional air fresheners, Azuna is designed to eliminate odors at the source rather than fill a room with a strong fragrance. It's normal for the scent to become much more subtle after the first few days as the tea tree oil continues working in the background.

That said, we understand that every home and every odor challenge is different, and we're sorry we didn't meet your expectations. If you haven't already, we'd love the opportunity to see if we can help find a better solution for your space.

Thank you for giving Azuna a try, and we truly appreciate your honest feedback.

Noté 5 sur 5 étoiles

Awesome product

I love Azuna and all the scents. I’ve been using it for a year, and it helps eliminate so many odors. I have a pod in every room and my car!

4 juillet 2026
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Réponse de azunafresh.com

Thank you so much for your amazing review! We're thrilled to hear you've been enjoying Azuna for the past year and that it's helping eliminate odors throughout your home and even in your car. It means so much to have your continued support. Thanks for being such a loyal customer!

Noté 5 sur 5 étoiles

Clean, refreshing

I’ve been using azure na for a couple of years and am very happy with the results. The rooms are refreshed without a perfume scent.

4 juillet 2026
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Réponse de azunafresh.com

Thank you so much for being a loyal Azuna customer! We're thrilled to hear you've been enjoying a fresher home for the past couple of years. It means so much to know you appreciate the clean, refreshed air without an overpowering fragrance. We truly appreciate your continued support!

Noté 5 sur 5 étoiles

I ordered Azuna because it is all natural

I ordered Azuna because it is all natural and made in the USA. They have a good product and I use it at home, at the office, and have given some to each of my daughters. I mostly use them in the bathrooms, but we like the ones for the car as well. They are easy to refill. I also got the wipes and will be ordering more.

3 juillet 2026
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Réponse de azunafresh.com

Thank you so much for your wonderful review! We're honored that you've chosen Azuna for your home, office, and even your daughters' homes. It means so much to hear you're enjoying our natural, USA-made products, and we're thrilled the wipes have become a favorite too. We truly appreciate your support!

Noté 5 sur 5 étoiles

This product does an excellent job on…

This product does an excellent job on eliminating odor throughout the home. Will continue to purchase and use.

3 juillet 2026
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Réponse de azunafresh.com

Thank you so much for your wonderful review! We're thrilled to hear Azuna is helping eliminate odors throughout your home. Your continued support means the world to us, and we're so grateful you've chosen Azuna!

Noté 5 sur 5 étoiles

Loves me some Azuna

I love Azuna for the way it makes my whole house (with two smelly dogs!) smell great and last for weeks.

1 juillet 2026
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Réponse de azunafresh.com

Thank you so much for your kind review! We're so happy to hear Azuna is keeping your home fresh, even with two lovable, smelly dogs! We truly appreciate your support and are thrilled that you're enjoying long-lasting freshness.

Noté 5 sur 5 étoiles

Love the Azuna product

Love the Azuna product. I am very sensitive to fake odors and smells and love this product.Not overwhelming and product lasts. Shipping is easy and website easy yo use.

1 juillet 2026
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Réponse de azunafresh.com

Thank you so much for your wonderful review! We're thrilled to hear Azuna is a great fit for your sensitivity to strong fragrances. It means so much to know you're enjoying the long-lasting freshness, easy ordering, and smooth shipping. We truly appreciate your support!

Noté 5 sur 5 étoiles

Love Azuna

Love Azuna. Really eliminates bad smells and odors.

1 juillet 2026
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Réponse de azunafresh.com

Thank you so much! We're thrilled to hear Azuna is helping eliminate bad smells and keep your home feeling fresh. We truly appreciate your support and are so glad you're loving Azuna!

Noté 4 sur 5 étoiles
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Réponse de azunafresh.com

Thank you for your honest feedback! We're so glad you're enjoying the product. We know price is an important consideration, and we work hard to create a long-lasting, natural formula made with quality ingredients. We truly appreciate your support and hope Azuna continues to be worth it for your home.

Noté 5 sur 5 étoiles

Azuna fulfilled my order as advertised

Azuna fulfilled my order as advertised. I like the clean scent of the air fresheners. I have ordered from them more than once with no concerns.

1 juillet 2026
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Réponse de azunafresh.com

Thank you so much for your kind review! We're thrilled to hear you've had a great experience with Azuna and have come back to order again. It means so much to know you're enjoying the clean, fresh scent. We truly appreciate your continued support!

Noté 5 sur 5 étoiles

The customer service rep I talked with…

The customer service rep I talked with was very pleasant, knowledgeable, and able to correct my error when I ordered online. She also checked on her end and made sure I changed my shipping address correctly. I appreciate her making it easy for me!

1 juillet 2026
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Réponse de azunafresh.com

Thank you so much for your wonderful review! We're so glad our customer service team was able to make the process easy and ensure everything was updated correctly. Providing friendly, knowledgeable support is what we strive for every day. We truly appreciate your support and thank you for choosing Azuna!

Noté 5 sur 5 étoiles

CLEAN not Perfumed Air!!

I absolutely LOVE this air cleaner - natural - I have a dog and 2 cats and my smells wonderful - no heavy perfumes, just CLEAN! I have been using this for about 2 years now!

28 juin 2026
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Réponse de azunafresh.com

Thank you so much for being a loyal customer for the past two years! We love hearing that Azuna helps keep your home smelling clean and fresh, without relying on heavy perfumes. That's exactly what we're all about, eliminating odors at the source so your home simply smells like clean air. Give your dog and cats some extra love from us!

Noté 2 sur 5 étoiles

I bought through the instagram ad…

I bought through the instagram ad promising free glass dispensers. They weren't offered at checkout and did not come in my package. Still I bought them and set one up immediately. No immediate smell. So I waited a week. I can smell the aroma (kind of astringent) when I am sniffing over the dispenser, but not in the room. It's very expensive, and I feel that they price their products deliberately high to encourage you to subscribe. I got what I bought - goo and some dispensers, but they are very ineffective at "cleaning" the air or scenting the room.

9 juin 2026
Avis spontané
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Réponse de azunafresh.com

Thank you for sharing your experience. We're sorry to hear Azuna didn't meet your expectations.

Because every home, room size, odor source, and airflow situation is different, we'd love the opportunity to learn more about your setup and see if we can help.

Please email our Customer Experience team at support@azunafresh.com with your order information and a few details about where the product is being used. We'll be happy to take a closer look and see how we can help.

We appreciate you giving Azuna a try and hope to hear from you soon.

Noté 1 sur 5 étoiles

Tea Tree all day long

All this is is a strong tea tree lotion that you put into the glass jar they sent. It is very strong in the beginning but after a few days you barely smell it. I got different scents, but it really does not matter what scents you get, they all smell the same (tea tree). If you like the smell of tea tree, those may work for you, but you can buy tea tree oil for much cheaper. If the idea of tea tree scent does not entice you, just skip those. I spent a lot on them because I thought different scents would smell better, and I feel like I just threw money out.

19 juin 2026
Avis spontané
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Réponse de azunafresh.com

Thank you for sharing your feedback. We're sorry to hear Azuna wasn't the right fit for your expectations.
Because tea tree oil is one of our active ingredients, it is part of the scent profile across our products. Azuna is designed primarily to eliminate odors rather than provide a strong fragrance experience.

If you'd like to discuss your experience further, please reach out to our Customer Experience team at support@azunafresh.com. We'd be happy to help.

Noté 5 sur 5 étoiles

I have enjoyed my Azuna air fresheners…

I have enjoyed my Azuna air fresheners around my house. I’ve bought sets for my daughter’s family and my son’s family. Everyone seems happy with them. Shipping is quick and never had any damage or issues!

12 juin 2026
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Réponse de azunafresh.com

Thank you so much for your support! It means a lot to hear that not only you're enjoying Azuna, but that you've shared it with your daughter and son's families as well.

We're thrilled to hear everyone has been happy with the products and that your orders have arrived quickly and without issue. Thank you for being such a loyal customer and for helping us bring cleaner, fresher air into more homes.

We truly appreciate you being part of the Azuna family!

Noté 2 sur 5 étoiles

Car air freshener does not work

I bought the car air freshener, really disappointed. It was half full, maybe 3 quarters. And doesn’t smell at all. Can hardly tell I have it in the car, even with it right on the dashboard. Customer service provided a partial refund

5 juin 2026
Avis spontané
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Réponse de azunafresh.com

Thanks for giving Azuna a try! We're sorry to hear the Auto Pod wasn't the right fit for you.

The Auto Pod is designed to contain 2 oz of gel, so it isn't meant to be filled to the top. It's also made to eliminate odors rather than fill your car with a strong fragrance, so the scent is intentionally subtle.

We're glad our customer care team was able to provide a partial refund, and we appreciate you giving us a chance. While it wasn't the right fit for your expectations, we hope you'll consider trying another Azuna product in the future.

Noté 5 sur 5 étoiles

Love the fragrance and also the jars as…

Love the fragrance and also the jars as they don’t stand out like the typical plastic cones. Company always say how nice and fresh the home is.
Would highly recommend product. Delivery is great.

9 juin 2026
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Réponse de azunafresh.com

Thank you so much for your kind words! We're thrilled to hear you're enjoying both the fragrance and the look of the jars. We designed them to blend naturally into the home, so it's wonderful to hear they're getting compliments.

We're also happy to know your orders have arrived smoothly and that you've had a great experience with delivery. Thank you for recommending Azuna and for being part of our community!

Noté 5 sur 5 étoiles

I live with dogs

Iv been a customer for a while now that should say it all.

20 mai 2026
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Réponse de azunafresh.com

Thank you for being a longtime customer! We couldn't ask for a better endorsement than that.

As fellow dog lovers, we're especially happy to hear Azuna has earned a place in your home. We truly appreciate your continued support and are grateful to have you as part of the Azuna family.

Noté 1 sur 5 étoiles

Complete waste of money!

Complete waste of money!! It doesn’t do anything to eliminate odors. My husband made Cajun rice last night and I’m sitting here drinking coffee and all I can smell is the rice. The jar is right here on the breakfast bar and I can’t even smell it. I have one upstairs where a litter box is and you wouldn’t even know the jar is there. I can’t even smell it when I walk into the room. I used the spray and it doesn’t work any better. Total disappointment!

1 juin 2026
Avis spontané
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Réponse de azunafresh.com

We're sorry to hear Azuna didn't meet your expectations.

One thing that makes Azuna a little different from traditional air fresheners is that it's designed to neutralize odors rather than fill a room with a strong fragrance. In fact, many customers tell us they love that it makes their air smell like... well, air.

That said, we completely understand your frustration. Cooking odors, especially strong foods like Cajun dishes, can be challenging and may take time, airflow, and the right product placement for best results. The same is true for litter box areas, where room size, airflow, and odor intensity can all play a role.

We'd love the opportunity to learn more about how and where you're using the products and see if we can help improve your experience. Please feel free to reach out to us at contact@azunafresh.com

Thank you for giving Azuna a try.

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