Bought an item that was never delivered. Over 2 months since buying it, and it still says "processing". This means never left the premises, and this is over 60 days ago. Tried contacting... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered a rotating bath seat, had to shop around because our baby is on the chunky side. But she fitted comfortably and seems to be a quality seat. Was concerned about reviews saying there was a probl... Voir plus
It's a great innovative invention and definitely saves water and makes my baby feel safe. The reason for a 4* is because, you still need a non slip bath mat and the fitting takes a while to master. If... Voir plus
I ordered some new suckers for my baby Dam on the 6/6/20, I have only just received them. This is after having to email twice chasing where they was, disappointed after thinking they would arrive with... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Founders of the original BabyDam Bathwater Barrier which saves water, time and money. Discover our wedge baby changing mats, swivel bath seat and bath ducks.
Coordonnées de contact
Florence Road Business Park, PL17 8EX, Kelly Bray, Royaume-Uni
- 01579 208228
- info@babydam.com
- babydam.com
2,5
Bas
267 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Excellent easy to use and effective
Excellent easy to use and effective. Space friendly too
19 décembre 2020
No customer service when product fails
Product worked well to start with but stopped working after 10 months and the company won't reply to correspondence, and no apparent guarantee with any of their products, so I would look elsewhere for better customer service
12 décembre 2020
Avis spontané
Réponse de BabyDam
Thank you for your review. We are disappointed that you feel our Customer Service did not fulfil your expectations on this occasion. Our records show that you contacted us regarding your suction cups failing and then you have purchased replacements from our website. Our Customer Service team have also since responded to your query. Please note that all our products offer a 30 day no-quibble guarantee and even after this time we make every attempt to respond and solve any queries our customers may have. We trust that you are satisfied with your suction cups and your product is once again working. If you have any further issues please do not hesitate to contact us.
Quick and efficient customer service
Quick and efficient customer service. Product is brilliant!!
12 décembre 2020
Great product
Great product, saves so much time not having to fill whole bath. Easy to store
7 décembre 2020
Useful product and great to save water…
Useful product and great to save water whilst not ruining the fun of a bath. Quick delivery.
4 décembre 2020
Excellent item and wonderful service.
Brilliant service. Arrived very quickly and well packaged. I will definitely buy from again.
3 décembre 2020
Excellent communication
Excellent communication . Prompt service , product as described
29 novembre 2020
Found the product to be a great water…
Found the product to be a great water saver, however some water still gets through to the other side. I had assumed it would block any water getting past the barrier. Definitely worth it though.
28 novembre 2020
Fabulous
Fabulous! It arrived quickly and in good condition. It is the perfect step up from the baby bath my daughter had grown out of.
27 novembre 2020
Fast efficient delivery
25 novembre 2020
This product is amazing!
This product is amazing. I wish I had bought it sooner! Got it in the Black Friday sales
25 novembre 2020
Fantastic company- our order arrived as…
Fantastic company- our order arrived as promised and we only had to pay 99p for next day delivery which is such great value! The baby dam itself is wonderful. We can have our babies bath run in a few minutes and it stays warmer for so much longer. We’re also saving money too which is an added bonus. Honestly one of the best things we’ve bought so far!
17 novembre 2020
Réponse de BabyDam
Thank you for such a lovely review x
Great product
Should of bought this sooner. Excellent product. Easy to fit once I got the nack of it. And my boy loves bath time now he has more space to play.
14 novembre 2020
Réponse de BabyDam
So pleased you love the product. Thank you for such a lovely review x
This is great idea and works…
This is great idea and works brilliantly. Our bath is really deep and takes ages to run. This makes bath time much easier and saves a lot of water. I highly recommend it.
13 novembre 2020
Réponse de BabyDam
Great that its saves you time running your bath. Thank you for your kind review x
Too expensive for just ok
Does work but not great the suckers pop releasing the water without reason amd way over priced
11 novembre 2020
Réponse de BabyDam
Hi there
We are sorry that you are experiencing problems with your BabyDam. We do offer a 30 day no quibble return policy and our Customer Service Team are on hand to help with any issues you may have. We would be grateful if you could send us an image of the product in the bath so that we can identify why it isn't working for you. Please contact us on info@babydam.com. We look forward to hearing from you.
Kindest regards
Mel
Fantastic product
Fantastic product, really helps us to save water at bath time. Order arrived very quickly.
1 novembre 2020
We love the ducks
We love the ducks we ordered! They arrived quickly and are a hit with the kids. I’m impressed that they don’t have any holes in so we can avoid any harmful bacteria and I love how they’re all named.
Thank you
22 octobre 2020
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