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Lisez les avis des autres

Noté 2 sur 5 étoiles

We come a few days ago cost just under £9 for a flat white and a bubble tea waited about 20 mins then it went to the wrong table. Nice but I think your stuff just need a little more training with orga... Voir plus

Noté 5 sur 5 étoiles

Ellie had great communication from the start, she answered all my questions and helped me when deciding on which cake. Also communicated the day before confirming plans for cake and pick up. The cake... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered Pokemon choc fudge and vanilla buttercream cupcakes for my teenage daughter’s birthday. They were beautifully presented and very delicious. Daughter was pleased as punch. Great communication a... Voir plus

Noté 5 sur 5 étoiles

Ellys cakesicles are an absolutely perfect idea and having never heard of them before they are definitely unique and add a difference to gender reveals etc. As well as looking perfect and really t... Voir plus

À propos de l'entreprise

  1. Magasin de gâteaux
  2. Boutique de cupcakes

Écrit par l'entreprise

Luxury bespoke cupcakes and cakesicles for all occasions. At Bakerellys we are passionate about great design and great taste . We have the best luxury cakesicles and cupcakes on offer and also can also provide a customization service.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

74 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Fantastic Cupcakes

Ellie had great communication from the start, she answered all my questions and helped me when deciding on a cake or cupcakes. The cupcakes were fantastic they looked fabulous and the vanilla sponge was light and delicious.Will definitely be ordering again.

25 août 2024
Avis spontané
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Réponse de Bakerellys

Thank you very much. Look forward to helping with more options in the future.

Noté 5 sur 5 étoiles

Picture perfect cake, absolutely delicious!

I contacted Bakerelly at quite short notice for a birthday cake for my daughter.
Got an almost instant reply, communication was great. Now.. the cake not only looked perfect, but it tasted amazing! Adults and children alike all loved it, in fact the adults kept having seconds.
Perfect cake, perfect friendly service too! Will absolutely be back for more, thanks again!

22 août 2024
Avis spontané
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Réponse de Bakerellys

Thank you for the fantastic review and look forward to providing more cakes to your family in the future.

Noté 5 sur 5 étoiles

The BEST Sponge Cake

I have had a couple of cakes made by Ellie now and it is undeniably the BEST sponge cake in the world! Not only do her cakes look great, they taste insane! Her attention to detail and keen eye is next to none and she always listens to the brief amazingly!

1 août 2024
Avis spontané
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Réponse de Bakerellys

Thank you for the amazing review. You are very kind

Noté 5 sur 5 étoiles

Amazing experience!

Ellie had great communication from the start, she answered all my questions and helped me when deciding on which cake. Also communicated the day before confirming plans for cake and pick up. The cake looked amazing, was just what we wanted! Plus it tasted even better!! Will definitely be ordering again for future events!

4 août 2024
Avis spontané
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Réponse de Bakerellys

Thank you for the fantastic review.

Noté 5 sur 5 étoiles

Bakerellys

Great customer service instant replies for any needs you have. Outstanding work with such a beautiful taste great price for what you get would highly recommend going through bakerellys !!!!!!!!!

28 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing from start to finish

Amazing from start to finish! Ordered cakesickles for my wedding and they are just beautiful, the time and passion to make these goes above and beyond. Cakes arrived extremely well packaged this alone must have been time consuming! Thank you for making my day even more special.

31 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Gender Reveal Cakesicles 5*

Ellys cakesicles are an absolutely perfect idea and having never heard of them before they are definitely unique and add a difference to gender reveals etc.
As well as looking perfect and really tasty, the taste didn’t disappoint, some of the best cake I’ve ever had and the size is plentiful with the cake being sweet enough to fill the spot.

Overall an amazing idea and perfect taste/appeal.
5* and would use again if the event needed!

5 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Awful, wedding cake disaster!!

Awful, had to contact the Police.

Ordered a cake and cakesicles for my wedding. Upon collecting and taking the cake to the venue it was apparent the cake stand was incorrect for the cakesicles, contacted the lady and was told it was the suppliers fault as it was a new stand and just to lay them down as there was nothing she could do. The cakes looked awful and not what I paid £390 for!!!

Contacted her after the wedding to say we were extremely disappointed after spending £390 when what we had agreed to as per her T&Cs on her website wasn’t what was provided on my wedding day.
She offered a free cake on our anniversary which I turned down as I didn’t want to wait a year for compensation and we would not want to use her again.
She then agreed to seen £100 compensation, I sent my bank details to which she then ignored me. After coming back to me, she said I was being rude asking for a refund. I told her I would publish bad/factual (same as this review) all over her social media if the matter wasn’t resolved.
Despicable behaviour from what could have been resolved very easily.
Utterly disappointing to have your big day ruined.

26 avril 2024
Avis spontané
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Réponse de Bakerellys

So incredibly sorry the cakesicle sticks did not fit the stand. Apologised many times and frustratingly as there is only one stand, the only fix was to lay the cakesicles down rather than have them standing upright. Immediately offered a free cake as an apology. When this was not wanted, £100 goodwill gesture was offered. The cake total was £340 plus a £50 deposit for the stand which has not been returned. Unfortunately as I did not respond until Monday morning 0750 to a message with the customers bank details sent at 2120 Sunday evening, the customer lost patience and demanded immediate payment. The goodwill gesture was sent and the customer continued to in their words try to destroy the business.
A new stand has been ordered so this issue will not arise in the future.

Noté 5 sur 5 étoiles

Amazing!

Amazing!! Yet again, beautifully decorated and tasted so so good!!
Always good communication and never disappoints 🌟🌟🌟🌟🌟

10 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing cake!

Really friendly and quick to respond. Ordered a 40th Birthday number cake, it was absolutely stunning and tasted so good everyone commented on how delicious it was, would definitely order from here again!

10 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Outstanding service highly recommend…

Outstanding service highly recommend the cup cakes I ordered were stitch themed with mini chocolate bars. They survived a 4 hour drive to Yorkshire and everyone loved them. Have already ordered another cake for my daughters birthday cannot go wrong thanks again Tracey Hale

5 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Easy communication

Easy communication, easy to find, easy pick up. Everything perfect. Cake looks and smells amazing. Definitely will purchase from again

1 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

This lady is so talented, I wouldn’t go anywhere else for a cake now. Absolutely beautiful cakes!

The cake I hade made was absolutely beautiful! Tasted amazing! I had to give some away as I kept eating it, because it was so delicious. The details and the colours in the icing were stunning. My son was over the moon when he saw it, he had the best 13th birthday. Thankyou so much to this very talented lady. Couldn’t of asked for a better cake. I know now who to contact for all the cakes I need. 🫶🏼🍰♥️

16 septembre 2023
Avis spontané
Noté 4 sur 5 étoiles

Highly recommend

Highly recommend.
Ordered a traybake & matching cakesicles, kids loved them & they tasted amazing!
Will definitely order again!
Thankyou

9 septembre 2023
Avis spontané

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