In my honest opinion this has to be the top online meat provider I have ever come across? Lamb beef chicken all fresh perfectly presented and packaged in a sturdy cool box to keep things as fresh as p... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I was given a full refund for a shipment of asparagus which wasn’t up to scratch and received a very kind email immediately. Fantastic customer service made it very easy to reorder a box of vegetables... Voir plus
Texted me to ask about a substitution, replied without issue. Then the next day had a email sent saying now *multiple* items will be missing from my order despite me putting a note specifically asking... Voir plus
I have used Bakkali online for the first time as they are unique for their products in UK. I was offered a generous discount, I received my order within 49 hours. All products are the correct ones ar... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de livraison des courses
- aussi dans
- Épicerie
- Épicerie asiatique
- Épicerie indienne
- Marchand de légumes
Écrit par l'entreprise
Cultural groceries delivered to your home. We deliver Halal meat, fresh fruit and vegetables, everyday pantry, desserts and more. And with our 100% freshness guarantee, be assured that you'll receive high quality items that you are 100% happy with or you'll get your money back. We source our products from authentic cultural suppliers across the UK and currently deliver to customers in Greater London.
Coordonnées de contact
5 Brayford Square, E1 0SG, London, Royaume-Uni
- 07361587726
- ishan@bakkali.app
- bakkali.app
4,5
Excellent
437 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 22 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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will order again
The vegetables i ordered were all fresh and delicious. Meats and the other things i ordered were also nicely packed and fresh. delivery was on time. will shop again
22 février 2025
Avis spontané
Réponse de Bakkali
Hi Oguz,
Thank you for the wonderful review! 🌿🥩 We're so pleased to hear everything arrived fresh and on time.
We truly appreciate your support and can’t wait to serve you again!
Warm regards,
Aya
Customer Service Team @Bakkali 🛒✨
Thanks guys never disappoint excellent…
Thanks guys never disappoint excellent service the foods are of a high standard easy to buy Halal food in bulk at unbeatable prices.
Just place an order and it’s at your door in no time.
Can’t thank this company enough.
18 février 2025
Avis spontané
Réponse de Bakkali
Thanks so much for the review Louis!
Bakkali; above and beyond
Bakkali when above and beyond. I made a mistake in my purchase. Yet, this company not only corrected my mistake, but also delivered the product without issue. It's this kind of dedication, that makes supporting smaller businesses so important, and they certainly deserve a five-star rating.
13 février 2025
Avis spontané
Réponse de Bakkali
Thanks so much for the review Jon!
Genuine people with great produce and…
Genuine people with great produce and service
14 février 2025
Avis spontané
Réponse de Bakkali
Thanks so much for the review!
Great experience
Excellent and prompt communication in response to my queries.
Very reasonable prices for foods not available commonly in general groceries/supermarkets which could easily have been hiked up in other outlets.
Prompt delivery with ongoing tracking and updates along the way.
Packaging of the food excellent and done with care to preserve quality and freshness.
Free delivery for spending £30 and over.
Co-founders'zeal to provide an excellent service very evident, as well as their passion for their business and the respect and care for the customers they are eager to serve and please.
Will definitely be ordering again.
2 février 2025
Avis spontané
Réponse de Bakkali
Thank you so much for the review Viviane! We really appreciate the support and you've made our day! :)
Very informative good quality meat
Very informative good quality meat, very friendly will use again
5 février 2025
Avis spontané
Réponse de Bakkali
Thanks for the review Jennifer!
The website was easy to use.
The website was easy to use. A selection of food I can't get locally. A generally good experience
28 janvier 2025
Réponse de Bakkali
Thanks so much for the review Jenny!
Réponse de Bakkali
Hi Jarogan,
I'm really sorry to hear that your experience with us didn’t meet expectations. We take every order seriously and truly value our customers' satisfaction. Can you please reach out to us at hello@bakkali.app with your order details? I’d love the opportunity to make things right for you. Apologies again and looking forward to resolving this for you.
Ishan (Co-Founder @ Bakkali)
Very efficient company
Very efficient company, friendly staff, good response to problem solving. Will definitely buy from this company again. Clear website experience, good value and very pleased.
28 janvier 2025
Réponse de Bakkali
Thanks so much for the review Malcolm!
Everything as ordered though delivery…
Everything as ordered though delivery was delayed.
28 janvier 2025
Réponse de Bakkali
Thanks so much for the review Duncan!
Réponse de Bakkali
Thanks so much for the review Mavra!
Réponse de Bakkali
Thank you so much for the review Sherin!
Excellent as usual
Very good products together with excellent service and always replying to queries to my occasional queries
Very rarely an error may happen but these are immediately rectified.
27 janvier 2025
Réponse de Bakkali
Thanks so much for the review Haig!
Delivered on time
Delivered on time, very pleased with all the products and at a good price. Would recommend.
27 janvier 2025
Réponse de Bakkali
Thanks so much for the review!
Great service and excellent website
Great service and excellent website. Items were delivered exactly on time.
23 janvier 2025
Avis spontané
Réponse de Bakkali
Thanks so much for the review!
Will use again
Everything wanted arrived in perfect condition, and as ordered despite there being a slight delay with the delivery. This was not the fault of Bakkali in the slightest but a DPD carrier problem. Bakkali couldn't have been more helpful.
25 janvier 2025
Avis spontané
Réponse de Bakkali
Thank you so much for the review Peta!
fresh produce and quick delivery
found this company when looking for a specific item
website very easy to navigate
well pleased with my purchases
25 janvier 2025
Avis spontané
Réponse de Bakkali
Thanks so much for the review!
Fresh produce and fast delivery
Fresh produce and fast delivery. Item packed well and arrived on time. Good communication. Pleasure to order any fresh produce and groceries.
10 janvier 2025
Avis spontané
Réponse de Bakkali
Thanks so much for the review!
Great company and excellent customer…
Great company and excellent customer service. Fair and responsive. Great products and you can find all the delicatessen and types of food you would need.
24 janvier 2025
Avis spontané
Réponse de Bakkali
Thank you so much for the review Dyana!
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