Justin was very informative, very nice and answered all my questions. I am very grateful for having him answer my call and helping me. His communication skills are A1!
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Dennis was so friendly! There were several times we stopped to talk and laugh while I was filling out the application as I'm not tech savvy. He was very patient and kind. He answered every question wi... Voir plus
Yury Robles is the best at making sh!t happen!! Such a wonderful person working hard to make sure my insurance goes through and is taken care of properly! We were stuck behind a couple of holds but sh... Voir plus
Helpful and resourceful
À propos de l'entreprise
Écrit par l'entreprise
Balance Benefits Group provides personalized health insurance solutions, offering a range of plans for individuals, families, and those transitioning to Medicare. We simplify the process of selecting coverage, ensuring clients receive expert guidance and transparent advice. Our company emphasizes affordable, customizable plans that fit each client's unique healthcare needs, with ongoing support through our dedicated member services team.
Coordonnées de contact
1810 E Sahara Ave Ste 212, 89104, Las Vegas, Etats-Unis
- +1 (877) 399-1590
- support@balancebenefitsgroup.com
- balancebenefitsgroup.com
4,8
Excellent
50 avis
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The specialist I spoke with was great…
The specialist I spoke with was great and really took her time with me to help me find what I needed. Great personality as well. Thank you
27 février 2025
Avis spontané
Latoya was great
Latoya was great, she went above and beyond to help me get my account fix, then you have Dennis who called to ensure I had everything sorted. I really appreciate customer service like this, not so often you find the ones that will make the call worth it. Thank you guys
11 février 2025
Avis spontané
Diana was very helpful in assisting me…
Diana was very helpful in assisting me with all the information and changes I needed.
26 février 2025
Avis spontané
Justin
I have been calling around trying to see what best suits me for insurance. I was referred to Justin H from a friend of mine, and he was probably the most polite agent I’ve spoken with over the past week. He was informative and just overall friendly. Now idk if I’ll sign up, but companies need more people like him!
25 février 2025
Avis spontané
Thanks to Latoya and Dennis for all the…
Thanks to Latoya and Dennis for all the support trying to navigate through the insurance to get all my information together do they have great customer service and will understanding very friendly and easy to talk to 100/ 💯
25 février 2025
Avis spontané
Réponse de Balance Benefits Group
Thank you, Timothy! We're so glad to hear that you found our service helpful. If there's anything else we can do for you, don't hesitate to reach out. We appreciate your business!
Excellent Customer Services, professionalism, and having a willingness to help others in need.
Have a willingness to go beyond call duty, responded to all my questions, courteous, welcoming atmosphere and excellent customer service.
19 février 2025
Avis spontané
Réponse de Balance Benefits Group
Thank you so much for your thoughtful review! We're thrilled to hear that our customer service team exceeded your expectations. We always strive to go the extra mile for our customers, and your kind words mean a lot. If you ever need anything, we're here for you!
The agents with customers services were…
The agents with customers services were great. Not only did they care they took the time to ensure every need are met
11 février 2025
Avis spontané
Réponse de Balance Benefits Group
Hi Jameelah, thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. It's always our goal to ensure that every client feels valued and satisfied. If there's anything else we can do for you, please let us know!
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