’m not a fan of Bankrate’s website. It feels busy, and I’d prefer a cleaner layout that makes it easier to find what I need. When comparing mortgage options, I want rates, fees, points, and loan assum... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Chase is a fraudulent bank that makes their customers pay proof of transaction through a third-party verification BANK VOD for a FEE? Imagine a bank that you lend your money to with 0% in return... Voir plus
Easy to use this CD calculator. It was helpful to know the potential of using my money to make money. Thank you Bankrate!
L'entreprise a répondu
lOVED BEING ABLE TO SEE THE PAYMENT CALENDAR LAID OUT WITH CLEAR PAYMENT AMOUNTS MONTHLY. i PRINTED IT AND PUT IT ON MY REFRIGERATOR!! i ALSO REALLY APPRECIATED THE WAY i WAS ABLE TO ADD THE MID-YEA... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
For over 40 years, Bankrate has connected people to trusted ways to save, borrow, and thrive. We compare rates across hundreds of banks and lenders, so you can see the best available on the market. Our editorial team works independently to help you understand the complex financial industry, with data and methodologies behind every report.
Coordonnées de contact
Etats-Unis
- customerssuport@bankrate.com
- bankrate.com
3,2
Moyen
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 71 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Bankrate
Hi Catur, thank you for the review!
Retirement calculator is wrong
Retirement calculator incorrectly assumes forever 6% inflation with no way to correct. I prefer the old calculator.
21 juin 2025
Avis spontané
Réponse de Bankrate
Hi Daniel, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
Information is skewed because of…
Information is skewed because of inability to specify smaller towns.
12 juin 2025
Avis spontané
Réponse de Bankrate
Hi John, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
Réponse de Bankrate
Hi Nima, thank you for the review!
Very Grateful for the loan calculator…
Very Grateful for the loan calculator and comparative loan Amount/quote
9 juin 2025
Avis spontané
Réponse de Bankrate
Hi Ray, thank you for your kind words and for taking the time to share your positive experience. We appreciate your feedback and are glad you found the information helpful.
My View On Realistic Returns
The examples in this tutorial reflect an average investment interest rate return of 10 percent per year...First, over an 18 year period, then over a 47 year period...
It may be likely very difficult to duplicate that return percentage...The average annual stock market return over the last 50 years has been 6.8%...Some bonds pay a little more than that...Other bank products such as savings accounts, money market, CDs, often pay significantly less...
7 juin 2025
Avis spontané
Réponse de Bankrate
Hi Brett, thank you for your feedback. We acknowledge your point about the investment return examples. It's important for us to provide context, and we appreciate you highlighting the potential difficulty in replicating those returns. We'll consider this as we refine our tutorials. If you wish to provide any additional feedback please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
All I got from using this service was…
All I got from using this service was spam emails and phone calls
30 mai 2025
Réponse de Bankrate
Hi, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
Connected me with a mortgage broker…
Connected me with a mortgage broker that helped me get a good rate and the process was completed smoothly
26 mai 2025
Réponse de Bankrate
Hi Alexandra, thank you for your kind words and for taking the time to share your positive experience. We appreciate your feedback and are glad you found the information helpful.
Cannot adjust retirement age in this…
Cannot adjust retirement age in this format.
Thank you
2 juin 2025
Avis spontané
Réponse de Bankrate
Hi Jeff, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
Bankrate is trustworthy source of…
Bankrate is trustworthy source of information. Over long time, it saved me a lot of money and time. Thank you.
24 mai 2025
Réponse de Bankrate
Hi Samir, thank you for your kind words and for taking the time to share your positive experience. We appreciate your feedback and are glad you found the information helpful.
Reverse you process…
You take applicant info and broadcast it to the mortgage lenders who then HARASS tge applicant!
It is far better results when you send the list of potential lenders to the applicant!
25 mai 2025
Réponse de Bankrate
Hi, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
Too Many Calls
Too Many Calls, Texts, and Emails — Borderline Harassment
I used this service hoping to compare a few mortgage options, but I quickly regretted it. Within minutes, I was bombarded with phone calls, emails, and text messages from multiple lenders — some of them calling over and over again, even after I told them I had already chosen a provider.
A few were downright aggressive and continued to contact me despite being asked to stop. What should have been a helpful tool turned into a frustrating and overwhelming experience. If you’re not prepared to deal with constant unsolicited contact, I’d recommend looking elsewhere or being extremely cautious about sharing your information.
24 mai 2025
Réponse de Bankrate
Hi Todd, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
Réponse de Bankrate
Hi Muhmmed, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
harassing telephone calls and texts are…
harassing telephone calls and texts are a drag, would be better if you could do by email only
23 mai 2025
Réponse de Bankrate
Hi Jonathan, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
THEY WILL CALL
It said I wouldnt have to enter info but then I was called on my phone immmediately
29 mai 2025
Réponse de Bankrate
Hi, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
Bankrate Sucks
Bankrate is a sleazy company that just ends with a bunch of spam calls. The rates they show are not really available from the companies they list even for people with excellent credit.
29 mai 2025
Réponse de Bankrate
Hi Mark, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
The lender didn't respond with the…
The lender didn't respond with the right product. I asked for a mortgage refinance quote, they sent a home equity line quote.
29 mai 2025
Réponse de Bankrate
Hi, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
Ease in applying
29 mai 2025
Réponse de Bankrate
Hi Susan, thank you for your kind words and for taking the time to share your positive experience. We appreciate your feedback and are glad you found the information helpful.
I wasn’t able to get the info I wanted…
I wasn’t able to get the info I wanted without giving you my info. So closed it instead and looked elsewhere
22 mai 2025
Réponse de Bankrate
Hi Daniel, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
WHY WHY WHY do you share my info?
WHY WHY WHY do you give or even have weak parameters that allow these third party "predators" to flood my text message & email boxes with solicitation? REGARDLESS of the tiny "terms & conditions" I want my privacy 100% protected!
27 mai 2025
Réponse de Bankrate
Hi Koel, we're sorry you didn't have a great experience with our site. We're always looking to improve, and we'll take your feedback into consideration as we continue to grow and make enhancements! If there is any additional feedback you'd like to provide please feel free to reach out to our Customer Support at: customersupport@bankrate.com.
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