Having ordered 6 x tins of epoxy floor paint and not receiving confirmation of my order I contacted customer services. Advised that they had no trace of my order and to send my order number, well if... Voir plus
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Told product delivered. Nothing arrived. emailed them to say not received anything. 24hrs later still No response at all, not even an automated email. Since placing review company now contacted me to... Voir plus
L'entreprise a répondu
My order has just arrived today, and I couldn’t believe how small the pots were. I’ve not opened them yet but the instructions say that I’ve got to mix the two components together. I’ve only got one.... Voir plus
I saw the advert on social media, Based on the video adverts I ordered what I believed to be enough to cover 70sq,m at a cost of £242. Sadly, they're not able to ship that kind of volume to t... Voir plus
L'entreprise a répondu
1,6
Mauvais
155 avis
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Les gens ont aussi consulté
I wish I looked at the reviews before I…
I wish I looked at the reviews before I ordered this product.
I ordered a leak repellent Spray! but finally after weeks received a tube of toothpaste size leak sealant cream. Oh well lesson learned 😌 Go to your local D.I.Y store!!
6 janvier 2026
Avis spontané
Réponse : Barak3
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@barak3.com. We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.
Fast delivery and very polite and very good service
Fast delivery and very polite
2 janvier 2026
Avis spontané
After sales were very helpful quick…
After sales were very helpful quick and efficient
2 janvier 2026
Avis spontané
This would be no stars the size I…
This would be no stars the size I received isn’t what is advertised also it isn’t ready to use as advertised the whole advert is very misleading in clever way into tricking customers to purchase the product ….i am not looking for a refund I simply want the amount of product I should have received I look forward to your response
3 janvier 2026
Avis spontané
Réponse : Barak3
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@barak3.com. We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.
fraud company
spent £56.99 requested retun back seller refused to accept return even unopened huge scammer company lost paypal case as paypal said no damage to product useless never again DONT BUY FROM THIS COMPANY !!!!!
22 octobre 2025
Avis spontané
Réponse : Barak3
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@barak3.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Totally scammed paid 59.00 for three…
Totally scammed paid 59.00 for three buckets of roof sealer. Got no response and no roof sealer. Just a bunch of low life scammers. I will not order anything ever again on face book.
18 décembre 2025
Avis spontané
Réponse : Barak3
Dear valued customer, thank you for taking the time to provide us with your valuable feedback.
We sincerely apologize for your unpleasant experience and fully understand your disappointment and dissatisfaction. We highly value your feedback and sincerely hope to have the opportunity to resolve this matter for you.
Please send the details of your situation and relevant information to our customer service email address: service@barak3.com. Our professional customer service team will do their best to resolve the issue within 24 hours of receiving your email. We sincerely hope to compensate for the inconvenience this has caused you, and thank you again for your patience and understanding.
We hope to receive your understanding and have the opportunity to provide you with satisfactory service again.
One big scam!
Misleading advertising, the tins are tiny & only half full! Wouldn’t even cover a postage stamp let alone the coverage they advertise it will cover! Ripping people off in the hope customers won’t follow up the returns procedure! Massive scam!
29 décembre 2025
Avis spontané
Réponse : Barak3
Dear valued customer, thank you for taking the time to provide us with your valuable feedback.
We sincerely apologize for your unpleasant experience and fully understand your disappointment and dissatisfaction. We highly value your feedback and sincerely hope to have the opportunity to resolve this matter for you.
Please send the details of your situation and relevant information to our customer service email address: service@barak3.com. Our professional customer service team will do their best to resolve the issue within 24 hours of receiving your email. We sincerely hope to compensate for the inconvenience this has caused you, and thank you again for your patience and understanding.
We hope to receive your understanding and have the opportunity to provide you with satisfactory service again.
i ordered three tubs of epoxy flooring…
i ordered three tubs of epoxy flooring to do my floor ,it arrived one tub as big as a jam jar ,dont know were the other two are but i will need 20 to do my floor ,very disappointed. im going for a refund
12 décembre 2025
Avis spontané
Réponse : Barak3
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@barak3.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
For the size of the tub of paint we…
For the size of the tub of paint we received and paid 31.98 and the original price said 19.99 we was quoted on your site. Was very disappointed and thought I was ripped off big time. Merry Christmas .
21 décembre 2025
Avis spontané
Réponse : Barak3
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@barak3.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Not what was advertised i want to get a…
Not what was advertised i want to get a refund as I know the tub wont cover the area
18 décembre 2025
Avis spontané
Réponse : Barak3
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@barak3.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Do Not Buy This Product It is a…
Do Not Buy This Product It is a complete scam You get a pot the size of a Tea cup. Absolute scam Stay Clear
16 décembre 2025
Avis spontané
Réponse : Barak3
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@barak3.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
cant believe how affordable this was
cant believe how affordable this was. The coating went on perfectly even with zero bubbles or cracks. Results were way better than i expected.
14 décembre 2025
Product does not cover the area that is…
Product does not cover the area that is shown on advert
29 novembre 2025
Avis spontané
Réponse : Barak3
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@barak3.com. Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
Scam false advertising.
You do not receive what it advertised the pits are tiny and won’t cover a 12” square despite the claim of 3-5 m2 the price sent is called moo cow not Luis forest they won’t reply to emails now also it states ready to use it isn’t you have to mix three products please feel free to contact me if you require any more information for reference the pot size received is the size of a tea cup. Update received an offer which I have rejected I have asked for the product as advertised and paid for or a full refund. Still waiting for a response over 2 days now. Honestly it’s painful. Still no response
1 décembre 2025
Avis spontané
Réponse : Barak3
Dear customer, thank you for your feedback.
We understand your concerns. Our products come in a variety of sizes, so there may have been some misunderstanding. We assure you that we prioritize our customers' perspectives when resolving issues. Please contact our customer service email address at service@barak3.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Picked out some bathroom tiles and…
Picked out some bathroom tiles and kitchen appliances, and the final look is honestly better than I expected! The whole shopping experience was smooth and hassle-free.
22 novembre 2025
Bought flooring and wall paint for my…
Bought flooring and wall paint for my renovation, and I'm super happy with the quality! The price was surprisingly fair given how great everything looks.
8 novembre 2025
Avis spontané
Misleading
All the pictures and videos make it look like you're going to receive a large tub of paint that you can pour. What you receive is a small tub of powder that you have to make up yourself. The instructions even say you may need 2 coats. It is false advertising and a complete scam
17 novembre 2025
Avis spontané
Réponse : Barak3
Dear customer, thank you for your feedback.
We understand your concerns. Our products come in a variety of sizes, so there may have been some misunderstanding. We assure you that we prioritize our customers' perspectives when resolving issues. Please contact our customer service email address at service@barak3.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Picked these renovation materials up…
Picked these renovation materials up after a friend suggested them, and they're honestly so easy to use. Super practical for the job!
17 novembre 2025
Forever to arrive, too small, misleading advertising.
This took forever to arrive. The size of the tubs is far smaller than advertised.
Even though I had ordered 4 in one hit I seriously doubt whether 1 is enough for 5.5 metres.
Also in the small print it also indicates that you need a 'layer of primer' laid down before you start.. so it is clearly yet another roof covering material which you can obtain anywhere in bulk and a lot cheaper..Bah! (Nowhere for a pic??)
11 novembre 2025
Avis spontané
Réponse : Barak3
Dear customer, thank you for your feedback.
We understand your concerns. Our products come in a variety of sizes, so there may have been some misunderstanding. We assure you that we prioritize our customers' perspectives when resolving issues. Please contact our customer service email address at service@barak3.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
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