When item arrived it looked as if it had previously been returned. The cables were not properly wrapped. I sent an email asking to return and was refused as it was not faulty. I have tried it and it... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I would (and already have!) highly recommend purchasing BASK!! I originally ordered winter and spring from their 4 seasons collection for myself but have since ordered several candles and wax melts as... Voir plus
L'entreprise a répondu
Gorgeous candles and wax melts in a wide range of scents. My personal favourite is Ember at the moment-perfect for providing some warmth on a grey, rainy evening. Jasmin is excellent at answering any... Voir plus
L'entreprise a répondu
Very quick delivery and hand packaged beautifully. I’ve used my candle everyday and it’s still going strong. I’ve just opened my spring wax melts tonight, they smell INCREDIBLE! Will definitely be ord... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Luxury soy candles and home fragrance designed to scent your everyday moments. No matter the occasion, find a home fragrance to suit your lifestyle and a scent that will make a lasting impression. Handpoured in Cardiff, Wales my aim is to create luxury home fragrance using eco-concious materials so I use plastic-free packaging where possible. Enter a world where scent sets the scene and let me scent your home effortlessly.
Coordonnées de contact
Cardiff, Royaume-Uni
- info@baskcandles.co.uk
- baskcandles.co.uk
DO NOT BUY DOES NOT WORK
When item arrived it looked as if it had previously been returned. The cables were not properly wrapped. I sent an email asking to return and was refused as it was not faulty.
I have tried it and it is absolutely terrible and I would not recommend it to anyone, also the customer service is shocking
11 février 2026
Avis spontané
AMazing easy website Fast delivery and…
AMazing easy website Fast delivery and they smell amazing. Highly recommended 👌 top quality 👌
2 janvier 2025
Avis spontané
Repeat buyer, never disappointed!
Always the best smelling candles, and ordering couldn't be any easier. I’ve bought from Bask many times over the past few years, and have always had the most positive experience!
6 décembre 2023
Beautiful products and excellent service
I ordered a gift set for a friend for Christmas. The order was delivered within a few days and looks gorgeous. Lovely gift box and the products are beautifully presented inside. I've used BASK products for a while so I ordered in confidence knowing my friend will love them.
5 décembre 2023
Extremely pleased with my purchase
Extremely pleased with my purchase. The scent is exactly as described and I love it. Delivery was on time and packaging was very good and recyclable! Highly recommend this small business.
30 novembre 2023
Réponse de BASK
Thank you Liz! :)
Réponse de BASK
Thank you Karis :)
Love all the scents from this company
Love all the scents from this company. Fab seller, always a pleasure doing business with them !
31 octobre 2023
Réponse de BASK
Thank you Helen! Lovely to have you as a customer :)
Thank you for the great service and…
Thank you for the great service and speedy delivery! The wax melts burner is wonderful
15 février 2023
Réponse de BASK
Hi Silvia, you're most welcome! Thank you for your order and review - I'm so glad that you love it :)
Jasmin x
Excellent candle best I have ever used
Excellent candle best I have ever used. The smell of Cwtch goes through the house. It’s amazing.
22 février 2023
Réponse de BASK
Hi Kay, thanks for your review! I'm so glad you're loving the new candle.
Jasmin x
Amazing fragrances!
The aroma from the reed diffusers are amazing! The Fragrance can be smelt immediately. Love the products, love the first class service x🕯x
2 mai 2022
Réponse de BASK
Hi Janet,
Thank you for your review! Hope you enjoyed your new reed diffusers :)
Jasmin x
Great gift
Purchased candle set as a present for my wife who loved them; Well presented, arrived on time and most importantly smell great. My wife spent 20mins playing guess the scent. Will purchase again.
3 septembre 2021
Avis spontané
Réponse de BASK
Thank you for your review, Martyn! So glad you both enjoyed the candles :)
Jasmin
Gorgeous scents
Gorgeous scents, great packaging and came very quickly. Will definitely be repurchasing!
21 juillet 2021
Réponse de BASK
Thank you so much for your review, so glad you enjoyed!
Best candles in the UK!
21 juillet 2021
Réponse de BASK
Wowww, we like to think so too ;) thank you so much!
5* for everything!!
I absolutely loved my order!! The tiniest details were thought of and I loved the smell and packaging of the holiday set and my wax melts. Super fast delivery, also loved the touch of instructions for looking after my candles and the environmentally friendly packaging. I will definitely be placing another order as soon as I’m running low!
21 juillet 2021
Réponse de BASK
Thank you so much Holly! Glad you loved your new candles :)
Gorgeous candles and wax melts!
Gorgeous candles and wax melts in a wide range of scents. My personal favourite is Ember at the moment-perfect for providing some warmth on a grey, rainy evening. Jasmin is excellent at answering any questions you have about your order. I would highly recommend using the scent quiz to find suggestions for fragrances you may like!
6 juillet 2021
Avis spontané
Réponse de BASK
Thanks so much for your kind review Judith!
Never fails to impress
Never fails to impress, beautiful scented candles, excellent service.
9 mai 2021
They smell amazing!
They smell amazing!! And hand delivered as well for that personal touch. Will definitely purchase again
6 mai 2021
Réponse de BASK
Thank you, Denise!
Very happy :)
Very happy with the speedy dispatch and great customer service :) The cwtch and ember scents are lovely and the packaging is lush too!!
5 mai 2021
Réponse de BASK
Thank you, Hannah! So glad you were pleased with them :)
5 stars!
Such beautiful scents, the whole house smells lovely when the candle is lit. Couldn't recommend enough! Great customer service as well! All in all, so happy with my purchase, will definitely buy again!
24 avril 2021
Réponse de BASK
Thanks so much for your kind review, Robyn! We're glad you enjoyed :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.