Buyer Beware! Poor Customer Service due to manufacturer defect!!!
BUYER BEWARE!!! I received this item with a manufacturer defect due to the chest strap being installed incorrectly. The whistle on the chest strap is pointing downwards as well as the logo is upside down rendering the item unusable. I reached out to Bassdash customer service for a replacement, and they not only refused my replacement due to the item being used even though I literally just opened the Amazon package. They chose to harrass & ridicule me via email and state I am not entitled to a replacement or refund. I quickly contacted Amazon customer service & they issued a full refund without returning said item with absolutely no issue. I will NEVER buy a Bassdash product EVER again!!!








