I chose to purchase 2x 100ML 3.5 OZ jars of BATANAFUL BATANA OIL. On receiving them, one of them I was happy with, but the other one I felt just didn't look or feel right, so I asked to... Voir plus
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Lisez les avis des autres
Very satisfied with shipping considering I live in Ireland. Product is fantastic, I purchased the wonder oil and have been using before wash day 3 times a week. After 3 weeks of use I already see new... Voir plus
L'entreprise a répondu
I am very excited when Batana products arrived - delivered by postman. The box was torn opened inside the plastic bag. The plastic bag looks like resealed - one end straight line sealed but other en... Voir plus
Great customer service , easy to use website and great shopping expereince.Products arrived in good time and nicely packed .I have tried both Wonder oil and Batana oil and both of them are easily abso... Voir plus
À propos de l'entreprise
- Magasin de produits capillaires
- Boutique de santé et beauté
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits de beauté
Écrit par l'entreprise
Batanaful is a haircare company that harnesses the power of Batana oil, a national treasure from Honduras with centuries of tradition in indigenous haircare. Our products are formulated with scientific precision to address common hair issues, offering safe and effective solutions for all hair types.
Coordonnées de contact
Royaume-Uni
- support@batanaful.com
- batanaful.com
4,0
Bien
183 avis
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Batana oi lwas the real deal Great…
Batana oi lwas the real deal Great product that really worked for my damaged hair and left my skin with a healthy glow
1 août 2024
Avis spontané
Amazing customer service
Amazing customer service! Can’t wait to test out the products.
19 octobre 2024
had to pay double taxes
the first order never came. so they sent the second order (i payed taxes in the first order). customs held the order and demanded for me to pay 42 eur becuase the seller didnt mark the order correctly. when i contacted customer service, they never answered.
9 octobre 2024
With so many fakes on the Internet
With so many fakes on the Internet, I was a bit skeptical but this bantana is the real deal. It’s thick with that strong coffee smell. Just wish youse sold a bigger jar
16 octobre 2024
Best Batana oil on the market
Best Batana oil on the market. My hair looks darker and feels thick. Together with derma roller, the desired result has been achieved.
Thank you Batanaful.
30 juin 2024
Avis spontané
I am very excited when Batana products…
I am very excited when Batana products arrived - delivered by postman. The box was torn opened inside the plastic bag. The plastic bag looks like resealed - one end straight line sealed but other end is not uniformly sealed. Inside Batana Oil the brown cream surface is not flat but dented, the size of two fingers. I would have otherwise gave 5 stars.
After first use of Batana shampoo, hair feels soft and gentle, shampoo smell is nice, light and refreshing. I recommend Batana shampoo.
14 octobre 2024
Literally the best thing ever
Literally the best thing ever. They are so good with their customer service aswell! I use the pure batana oil!
21 octobre 2024
Avis spontané
Hair conditioner
The hair conditioner was a lot better than I had expected I had know tanguy in my what's so ever and it made my hair very silky I'm very pleased with it
4 octobre 2024
Experience
I haven’t used the product for very long but the delivery was quick and came suitably boxed. One thing that I felt was too much was the constant emails to leave a review about my experience. One maybe two emails is more than enough.
4 octobre 2024
Still reviewing !
3 stars because of the softness it brought to hair will continue to use and give proper feedback after 6 months !
30 septembre 2024
Great authentic real Batana oil
Great authentic Batana oil! Fab customer service and quick delivery. Will definitely purchase again!!
1 octobre 2024
Avis spontané
SCAMMERS SCAMNERS SCAMMERS
SCAMMERS SCAMNERS SCAMMERS. I HAVE SENT YOU SEVERAL EMAILS. DO NOT ORDER FROM HERE!!!!!!!!!!
10 octobre 2024
Avis spontané
Réponse de Batanaful Haircare
Hi,
We understand your frustration, but we've already addressed your previous review and requested specific order information to assist you. Unfortunately, you haven't provided any details that allow us to verify your purchase or identify any communication from you.
While we appreciate all feedback, we must ensure our time is spent addressing genuine customer concerns. We take all reviews seriously and investigate them thoroughly. However, without verifiable information, we believe this review is not genuine.
We encourage you to contact us directly with your order details if you have a legitimate concern. We are always willing to assist our customers and resolve any issues they may experience.
Sincerely,
The Batanaful Team
My order has not arrived yet
2 octobre 2024
Réponse de Batanaful Haircare
We appreciate your feedback and apologise for any confusion regarding your order.
We've checked our records and can confirm that your shipment was successfully delivered to Saudi Arabia on October 13th, 2024.
Sometimes, international deliveries can take a bit longer than expected due to customs processing and local delivery timelines.
Thank you for your patience and understanding.
Sincerely,
The Batanaful Team
Very responsive to email queries and…
Very responsive to email queries and responded with sufficient information. The products however arrived later than expected, though priority mail was selected. It is too early to review the efficacy of the product. The look and smell is consistent with what was expected.
23 septembre 2024
The shipping was optimal
The shipping was optimal, the product was delivered promptly even though it was shipped to Japan. I also have faith in the quality of the Batana oil based upon my limited understanding on how to test the authenticity of this oil. I have not started using the oil yet
27 septembre 2024
The products seem really nice
The products seem really nice , I’ve not used them for long enough yet though to see any results so time will tell 😀
13 septembre 2024
Réponse de Batanaful Haircare
Hi Shaika,
Thank you for your feedback. We understand your concern about the consistency and color of the Batana oil.
Batana oil is typically solid at room temperature, but it can liquify in warmer climates like Abu Dhabi. This is perfectly normal and doesn't affect the quality or effectiveness of the oil.
To return it to a more solid or paste-like consistency, we recommend storing the oil in the refrigerator.
Regarding the colour, Batana oil is naturally brown, which can appear darker when in liquid form.
We hope this clarifies your concerns. Please don't hesitate to reach out if you have any further questions.
Kind regards,
The Batanaful Team
I ordered the product ,it came damaged…
I ordered the product ,it came damaged with the product out of container ,I contacted company with pictures and they have not responded, I have given them plenty of time to respond and still nothing
2 septembre 2024
Avis spontané
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