I ordered a water softener which was meant to be delivered on 27th November. The delivery company failed to deliver. Bathquest says they are not responsible once the item is dispatched to the delivery... Voir plus
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I ordered a water softener which was meant to be delivered on 27th November. The delivery company failed to deliver. Bathquest says they are not responsible once the item is dispatched to the delivery... Voir plus
L'entreprise a répondu
Lovely bathroom cabinet looks almost flush to the wall but has plenty of space inside. Nice lighting effect which can be adjusted warm to cool. Heated internal mirror pads means the mirror doesn’t st... Voir plus
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Shopped around for best price for the water softener, Monarch HE Midi, Bathquest had it and included free salt. Checkout straightforward and was kept updated with progress of order. Arrived promptly n... Voir plus
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Terrible approach to providing a refund. Purchased a recessed mirror and wasn’t allowed to get a refund because the box was opened the wrong way. Item was not taken out of the box and not unpacked b... Voir plus
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Bathquest is an online luxury bathroom retailer. Offering quality products at an affordable price & sales support staff with over 35+ years experience in bathroom retail.
18 St Martins Way, MK42 0LF, Bedford, Royaume-Uni
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Réponse de Bathquest
Very happy with the product & delivery. We have not installed the Water Softener as yet but it's been recommended by our plumber so I'm sure it's perfect for the job.

Réponse de Bathquest

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I purchased a Monarch water softener on line.Bathquest website is user friendly & informative.The product was very well packaged & I received delivery within 3 working days. I thoroughly recommend this company & would definitely use them again.
Robert

Réponse de Bathquest
Good price, product (water softener) delivered promptly and well protected. Excellent response to technical phone queries. highly recommend

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Very quick delivery and the staff were very helpful on the telephone regarding a few enquiries before I placed the order.
I would definitely recommend them to friends or family.

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Very good company to deal with and very helpful. We purchased a water softener which we have yet to fit so can't comment on the item as yet. Very pleased with the service we received from Bathquest.

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Really pleased with cabinet and all delivered for a fair price in reasonable timeframe. Only issue for improvement would be around communications, so an email to confirm my order and contact to advise of delivery date/time. Bathquest were however very responsive when I contacted them and I happened to be in when the delivery happened anyway so all worked out in the end.

Réponse de Bathquest
I am so sorry for leaving the bad review by mistake which was for another company. sorry sorry sorry. Everything was great with you guys. Super fast delivery and lovely product. Mortified and sorry again.

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Great service and very helpful delivery driver. Would definitely recommend. Item not yet upacked but looks great so far

Réponse de Bathquest

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Very helpful on the phone when I called to make an enquiry regarding a water softener and then again when I called about not receiving a confirmation email after I ordered (it was in my junk mail). The delivery was very quick and all seems well with the water softener.

Réponse de Bathquest
Monarch water softener brilliant unit And free maxi braided hoses and free salt as well, and very fast postage as well .

Réponse de Bathquest

Réponse de Bathquest
Great communication and customer service. Item was damaged from manufacturer. Quickly resolved. Excellent conpany

Réponse de Bathquest
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