Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered a water softener which was meant to be delivered on 27th November. The delivery company failed to deliver. Bathquest says they are not responsible once the item is dispatched to the delivery... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lovely bathroom cabinet looks almost flush to the wall but has plenty of space inside. Nice lighting effect which can be adjusted warm to cool. Heated internal mirror pads means the mirror doesn’t st... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shopped around for best price for the water softener, Monarch HE Midi, Bathquest had it and included free salt. Checkout straightforward and was kept updated with progress of order. Arrived promptly n... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Terrible approach to providing a refund. Purchased a recessed mirror and wasn’t allowed to get a refund because the box was opened the wrong way. Item was not taken out of the box and not unpacked b... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Rénovateur de salle de bains

Informations provenant de diverses sources externes

Bathquest is an online luxury bathroom retailer. Offering quality products at an affordable price & sales support staff with over 35+ years experience in bathroom retail.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

261 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,2

Tous les avis

(261)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very good service

3 novembre 2020
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Réponse de Bathquest

Dear Jennifer,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Very happy with the product & delivery…

Very happy with the product & delivery. We have not installed the Water Softener as yet but it's been recommended by our plumber so I'm sure it's perfect for the job.

3 novembre 2020
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Réponse de Bathquest

Dear Tessa,

Thanks so much for leaving your feedback with us. We're excited for you to get your water softener up and running and look forward to supplying more quality products in the future!

All the best,

Ryan and the Bathquest Team

Noté 5 sur 5 étoiles

Excellent company in every way.

I purchased a Monarch water softener on line.Bathquest website is user friendly & informative.The product was very well packaged & I received delivery within 3 working days. I thoroughly recommend this company & would definitely use them again.
Robert

1 novembre 2020
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Réponse de Bathquest

Dear Maralyn,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Good price

Good price, product (water softener) delivered promptly and well protected. Excellent response to technical phone queries. highly recommend

30 octobre 2020
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Réponse de Bathquest

Dear Paul,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Very quick delivery and the staff were…

Very quick delivery and the staff were very helpful on the telephone regarding a few enquiries before I placed the order.
I would definitely recommend them to friends or family.

30 octobre 2020
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Réponse de Bathquest

Dear P O,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Very good company to deal with and very…

Very good company to deal with and very helpful. We purchased a water softener which we have yet to fit so can't comment on the item as yet. Very pleased with the service we received from Bathquest.

28 octobre 2020
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Réponse de Bathquest

Dear Victoria,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 4 sur 5 étoiles

Bathroom Cabinet

Really pleased with cabinet and all delivered for a fair price in reasonable timeframe. Only issue for improvement would be around communications, so an email to confirm my order and contact to advise of delivery date/time. Bathquest were however very responsive when I contacted them and I happened to be in when the delivery happened anyway so all worked out in the end.

27 octobre 2020
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Réponse de Bathquest

Dear Mark,

Thanks for leaving your feedback with us. We do in fact send confirmation and delivery emails to all our customers, so this may have unfortauntely ended up in your spam inbox!

We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Simple to order

Simple to order. Arrived on time well done

25 octobre 2020
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Réponse de Bathquest

Dear John,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

A+++

I am so sorry for leaving the bad review by mistake which was for another company. sorry sorry sorry. Everything was great with you guys. Super fast delivery and lovely product. Mortified and sorry again.

22 octobre 2020
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Réponse de Bathquest

Dear JT,

Thank you for correcting the mistake and leaving your feedback with us. We're glad you're happy with everything and look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery, radiator arrived well packaged, good service

22 octobre 2020
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Réponse de Bathquest

Dear Robin,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

exemplary service

Good price, prompt delivery very happy.

22 octobre 2020
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Réponse de Bathquest

Dear Bob,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Royce Morgan bath

Great service and very helpful delivery driver. Would definitely recommend. Item not yet upacked but looks great so far

21 octobre 2020
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Réponse de Bathquest

Dear Mandy,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 4 sur 5 étoiles

Straightforwrd on line shopping

Good price, delivered, promptly simple

19 octobre 2020
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Réponse de Bathquest

Dear Mark,

Thanks for leaving your feedback with us. We'd love to hear what we could have done to make it a 5 star experience for you?

We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Very helpful on the phone and quick delivery

Very helpful on the phone when I called to make an enquiry regarding a water softener and then again when I called about not receiving a confirmation email after I ordered (it was in my junk mail). The delivery was very quick and all seems well with the water softener.

16 octobre 2020
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Réponse de Bathquest

Dear Amey,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Monarch water softener brilliant unit…

Monarch water softener brilliant unit And free maxi braided hoses and free salt as well, and very fast postage as well .

15 octobre 2020
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Réponse de Bathquest

Dear Richard,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 5 sur 5 étoiles

Monarch MIDI Water Softner

Easy to order, competitively priced, prompt delivery.

14 octobre 2020
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Réponse de Bathquest

Dear Mr. Cambridge,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Noté 4 sur 5 étoiles

Great comms and customer service

Great communication and customer service. Item was damaged from manufacturer. Quickly resolved. Excellent conpany

13 octobre 2020
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Réponse de Bathquest

Dear Michele,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

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