Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

They quote a price of aed 700on phone and whatsapp but when service guy called they gave a much higher price of 850aed saying the last quote was given by a trainee prices hv changed. I had to wait 6 h... Voir plus

Noté 5 sur 5 étoiles

I have a service package with Battmobile, and yesterday I had my car’s minor service completed. After the service, Battmobile offered complimentary vehicle delivery to my location. The vehicle was... Voir plus

Noté 5 sur 5 étoiles

I met with an accident and called in Battmobile to assist me with my situation. They were super pro in their service from the time I called their hotline till the recovery guy Ahmed who came and towe... Voir plus

Noté 5 sur 5 étoiles

Great first experience, starting my ride with a super nice and clean car. A weekend with my 3 excited sons as they love the car because he’l looks like brand new and everything just works as it shoul... Voir plus

3,9

Bien

TrustScore 4 sur 5

180 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(180)

159 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

They increased price

They quote a price of aed 700on phone and whatsapp but when service guy called they gave a much higher price of 850aed saying the last quote was given by a trainee prices hv changed. I had to wait 6 hrs for them all different people kept on calling but no one helped

13 août 2026
Avis spontané
Noté 1 sur 5 étoiles

⭐ 1 STAR

⭐ 1 STAR – ONE OF THE WORST CUSTOMER SERVICE EXPERIENCES WITH BATTMOBILE
This has honestly been one of the worst experiences I have ever had with a car service company, and I deeply regret trusting Battmobile with my car.
My car was supposed to be picked up at a committed time, but it was picked up 2 hours and 30 minutes later than the promised time. Despite this major delay, I was still given assurances regarding the delivery time.
Things became even more frustrating when the promised delivery time was not honoured either. I tried calling the service advisor around 15 times, but he simply did not answer my calls. Not even the basic courtesy of returning a call or providing an update.
Finally, someone from their garage contacted me and casually informed me that my car had not even been washed and that it would take much longer to deliver.
Seriously? After all the delays, the car hadn't even been washed?
What makes this situation even more disappointing is that I had planned my weekend with my family based on the commitments given by Battmobile. Instead, their delays, broken promises and complete lack of communication have completely spoiled our weekend.
I now honestly feel that I made a big mistake trusting this company and signing a service contract with Battmobile. I expected a professional service provider to respect its commitments and, at the very least, communicate properly when things go wrong. Unfortunately, neither happened.
Delays can happen, and genuine unforeseen circumstances can be understandable. But what is completely unacceptable is promising a delivery time, failing to meet it, ignoring repeated calls, providing no proactive communication, and then informing the customer at the last moment that the car isn't even ready.
A customer's time is valuable. We have families, plans and commitments too. Customers should not have to spend their entire day chasing a service advisor for basic information about their own car.
Very poor planning. Extremely poor communication. Broken promises. Zero accountability.
I am extremely disappointed with Battmobile and seriously regret putting my trust in them and entering into a service contract with this company.
Definitely a 1-star experience.

8 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Don’t Buy Service Booklet

Whatever you do, don’t buy the service booklet they sell when you get a battery change. Just tried using it for the first time and can’t even get a clear appointment. Customer service is ZERO. Now no trust, especially reading the other service reviews from people.

5 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Disappointed with Timing Promise

Disappointed with Timing Promise!

issue: Battery and car not starting…Took the car and They Decided to check further. The service and customer service team are not letting us to know what the situation and asking for the timeline and never getting the proper time. Service team are not listening to the customers agony of how time was important and they just promise we will check and then Gone! no more follow up or update. They ask for checking further in the end they will ask you for the service fee. Which why should i pay for it if the service was not started or deal? Check your staff behavior and make sense if they are cool than being rude or interfering because they are intelligent people.

6 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Biggest pain

Biggest pain. Took car for servicing and no updates, what they are going to do, when they will return. Requested agent over whatsapp, no response, promised to deliver the car by 9 pm. And again no response no car . You've taken someone's car, let.the owner know what you're going to do, whether delayed or not. Do you think everyone plans their day according your plans only?????? Great mistake done by me, choosing you

1 août 2026
Avis spontané
Noté 1 sur 5 étoiles

I wouldn't recommend

I wouldn't recommend, communication is extremely poor, prices are heavily inflated, customer service is something which is not a priority for them. Took 4 days for a major service and shocks change on my car. The amount of money I ended up losing through the service hiring a car for use during the 4 days and follow ups was by far more than Egency could have charged. Give them your car at your own risk

31 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Thank you Battmobile

I have a service package with Battmobile, and yesterday I had my car’s minor service completed. After the service, Battmobile offered complimentary vehicle delivery to my location.

The vehicle was delivered on time, and I received clear updates regarding the driver’s arrival throughout the process. I would like to thank Battmobile for the excellent service, and a special thanks to Mr. Talha Jawad for delivering my vehicle promptly and professionally. I truly appreciate the great customer service.

24 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Extremely irresponsible team

Extremely irresponsible responsible and I got calls for random numbers and people asking for location and the people who I spoke to stopped responding after payment. The team was quick to take the car but never returned. My wife has a doc appointment which I mentioned and I was promised a call back but no car and no call.

21 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I met with an accident and called in…

I met with an accident and called in Battmobile to assist me with my situation. They were super pro in their service from the time I called their hotline till the recovery guy Ahmed who came and towed my car. The cs journey has been impeccable. Hats off to the team.
Now let’s see what happens once it’s back from the garage.

20 juillet 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus