bddiesel.com Avis 

Avoid BD Diesel at all costs. Their customer service is abysmal, and their faulty parts have cost me thousands of dollars in damage and repairs.

I purchased a CP3 conversion pump from them in late 2025. My truck is exceptionally well maintained, stored in a heated garage, and has a spotless fuel history. After only minimal run time, the pump failed internally, which left metal debris and rust throughout my fuel system. Multiple diesel shops confirmed the pump had an internal failure.

What followed was months of ignored emails, unreturned phone calls, contradictory explanations, and zero accountability. I made more than 30 calls, and most were never returned. BD Diesel couldn’t even give me a straight answer on whether the pump was new or remanufactured, however the black spray paint on the housing made it obvious it wasn’t a new unit.

Because of their defective pump, I was forced to pay $6,773.92 for tank flushing, new fuel rails, lines, and other contamination related repairs. On top of that, BD Diesel made me pay another $1,100 for a replacement pump. And despite requiring me to ship the failed pump back at my own expense, they still have not refunded the cost of the original pump. I have been dealing primarily with Harmit Singh, who has been unable to resolve the issue and process my refund. I have repeatedly asked for a manager to call me, however, no one ever calls me back.

The replacement pump they sent in August appears to be working so far, but that does not erase the months of stonewalling, the thousands of dollars in damage or their refusal to take responsibility.

BD Diesel does not stand behind its products. Their negligence cost me nearly $8,000 and their customer service makes every step of the process worse. This company will take your money, sell you defective parts, ignore you when those parts fail and leave you paying the price for their mistakes. If you value your vehicle, your wallet or your sanity, stay far away from BD Diesel.

I ordered a SBS for a 89 to 02 ram 2500, and recieved an exhaust manifold for a damn 3.5 ford ecoboost.... now I have to do all their stupid ass paperwork and mail it back BEFORE they will send the correct part I did order, so another damn week of waiting... ill never ever spend another dime on any BD Dumbass Deisel part ever again. And recommend you dont either!! Wish I could give 0 stars!!!

I would discourage anyone from dealing with this company. I recently ordered a lift pump was not told I would be waiting 3 weeks for it. Finally got it and it wasn’t even theirs! It was an Alliant pump that I could have gotten from Throughbred Diesel for $130 less and not had to wait. Of course they did not identify the pump as being an Alliant pump! When I saw the pump and how they made me wait AND overcharged me I was very unhappy. When I requested they credit me for the amount of overcharge they wouldn’t do it. This is a failing company with no regard for its customers!

Great overall service and products. Ordered the exhaust manifold upgrade and screamer Turbos for my 2014 F150 eco-boost. Fast Delivery and knowledgeable staff. Would highly recommend. A+

Ordered five days ago, no tracking or shipping confirmation received. Called on day three. Was told it will ship tomorrow and I should receive tracking information that evening. Called on day five as no information was received. Was told it had shipped but the agent had no tracking or shipping information to give me. How do you say an item is shipped without knowing when it shipped or have any tracking information.

Ordered parts 8 days ago and still no updates on shipping or if on backorder. Called and left messages with no response. How can a company be operated like that and still be open in this current day and age. WHAT A JOKE! COMPLETELY DISGUSTING!!!

I ordered a turbo brake module for my Duramax LMM and its very impressive. I didn't expect it to work as well as it does. 10/10 rating on this product.

"Great product!
Wasn’t sure how this would go but the product was top quality, instructions were exceptional and price was good for the piece of mind."

Works exactly as described. I am now able to idle from a user selected 900-3000 rpm with ease when needed.

Item I purchased is the BD diesel high idle kit for a 2024 Ford F450 super duty 6.7L diesel.

I needed these parts due to broken bolts and exhaust leak "TICK". I researched the parts and got excited. I placed the order and the parts arrived much sooner than expected.
Everything went together fantastic. I hope to never need to do this again. I wish the kit had new heat shields or the option to add one or two. Love how my truck sounds now."

"Great Job
Thanks for the great injectors and the core refund you provided. We will use you guys again for sure."

Excellent Quality Parts
These exhaust manifolds are packaged well and manufactured with great quality. The stud install tool was very well thought out too. I’m sure I won’t have a broken stud again with the extra studs they added. Thank you

This review documents a product failure and warranty experience that raises serious concerns regarding quality control, warranty administration, and post‑sale accountability.

I purchased a BD Torque Master transmission based on published representations that it was rated for power levels exceeding my truck’s output. The vehicle is daily driven, not abused, and only tows occasionally. Despite operating within those parameters, the transmission failed at approximately 1.5 years of service and under 30,000 miles, well inside BD’s advertised 3‑year / 150,000‑mile warranty.

The warranty process was prolonged and unusually burdensome. From initial claim to return of the transmission, the process took approximately two months and required submission of extensive documentation, including professional credentials (ASE Master Certification). Communication throughout this period was inconsistent and often absent.

The transmission failure resulted in secondary damage to the flex plate and transfer case. BD only partially covered the transfer case repair and characterized a reduced‑price replacement flex plate as a “discount,” despite the damage being directly associated with the transmission failure. Technical documentation provided by BD emphasized cosmetic exterior observations rather than clearly identifying the internal cause of failure.

Multiple attempts were made to escalate the matter to higher management through documented messages and callback requests. No response was received by phone or email.

The extended loss of the vehicle created a significant burden on my household, including disruption to daily transportation and the cancellation of a previously planned vacation.

Based on this experience, the advertised warranty appears difficult to access in practice and heavily weighted toward minimizing manufacturer responsibility after failure occurs. Prospective customers should carefully evaluate warranty language, maintain exhaustive documentation, and consider alternative manufacturers. I would not purchase another BD transmission.

Great product

Everything needed to install was included. Actually putting in the kit was easy. Hard part is getting to the grid heater. Turns out my original nut was just fine but at least I don’t have to worry about it anymore.

 

Warranty issue

 

Had a small issue with a manifold gasket so I called the company. Hermit took my call and got right on it. I had to fill out a claim from an email then I got a call from Harmit with a couple questions. Shorty after I received a tracking number for a new gasket and hardware kit. Excellent job BD diesel and Harmit! Keep up the good work!

2014 68RFE Ram 2500
Perfect fit. And I appreciate that it came with new o-rings.

Perfect

Very well made and fit perfectly. Like other have said only downside is factory heat shields are kinda a pain but all in all these are perfect

Ever think of working in packaging....Don't! The company who put Pat Mcloed as lead hand of the department has made a toxic/unfair work environment. If you're not apart of his favorites....he will make up rumors about you to supervisors, fire you with no written up warnings. If your inquired he will push you for doing heavy orders but let you go once you get a doctor's note for light duties.

The company doesn't hire right people for the job! Pat is not fit for his job let alone train or run a department!