Beauty Outlet Avis 

651
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The personnel at the Beauty Outlet in Hatfield Galleria could not be more helpful. They were warm, friendly and professional. I cannot tell you how pleased I was with my recent and previous experience... Voir plus

Noté 5 sur 5 étoiles

Fantastic value ordered skinny tan ( tan & Ton wonder serum 144ml express one hour’s normally my sister paid £31.99 for one I find it on this site £3.99 each it’s best bargain of the year I ordered... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First time ordering from website as sadly my local retail branch closed. I have just taken receipt of my order & am pleased with everything.Easy to navigate website,fast shipping,perfectly packaged c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently visited the Beauty Outlet at The McArthur Glen Outlet and was overly amazed with the items in store. I purchased a number of items and was shocked at how reasonable the prices were.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de cosmétiques

Écrit par l'entreprise

Our vision is simple: to deliver the widest choice of beauty products available at the most competitive prices. We’re relevant, fast moving and have an acute awareness of trend. Beauty Outlet caters for all ages and our teams are trained in offering tailored advice for personal needs. We make a difference to how people look and feel and are committed to consumer experience.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

651 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(651)

40 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My delivery was never received

My delivery was never received. I contacted them and I had a fast response to my query and they were so apologetic even though it was not their fault that I didn’t receive my item. They took it a step further and asked if I wanted a refund or another item shipped out which I was very happy to receive another item because I was really looking forward to using the item based on recommendation from a colleague. Thank you so much for the support provided

19 février 2025
Avis spontané
Logo de Beauty Outlet

Réponse de Beauty Outlet

Hi Sol,

Thank you for your kind words! We’re truly sorry that your original order didn’t arrive, but we’re so glad we could resolve the issue quickly for you. We hope you enjoy your purchase!

Thank you,
Mieya

Noté 1 sur 5 étoiles

Bad Delivery option

Ordered for my partner from here. Paid for item plus delivery. Received a confirmation and a link to track package. Clicking on the link, it takes me to Amazon delivery who state they have the label printed. However when I try to track it further, I'm informed that I have to provide a billing address before it can be delivered. Why?.
I've already provided that and the bill was paid. It's even on my bank statement. As I have not used my Amazon account for some time I can not access my account due to an old payment card being on file there, so now my package is on hold. When I pay for delivery, I think it's reasonable to expect it to be delivered and not have some third party demanding I send them all manner of evidence.
The order number is 64304.
I am not happy at all with this. You should make it clear who your shipping agent is. From now on I will never purchase from anyone who uses this ridiculous method. Royal Mail or couriers don't play this game so why should Amazon.

19 février 2025
Avis spontané
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Réponse de Beauty Outlet

Hello, Your parcel was collected by Amazon Shipping this afternoon, which is why the status currently shows as "Label Created." The tracking will update this evening to indicate that the parcel is "On The Way." If you'd like to add any special delivery requests, you'll need to create an Amazon Shipping account. Please note, there’s no need to confirm any details or provide billing information.

Noté 5 sur 5 étoiles

Highly recommend

Very satisfied with that store I discovered not too long ago. Lots of items to be found and those prices they have there you cannot find anywhere else. At some point I thought maybe there is something wrong with the items but that was absolutely wrong- everything is legit and very kind responsive customer support too.
Will be definitely re-purchasing 😍
Highly recommend

15 février 2025
Avis spontané
Logo de Beauty Outlet

Réponse de Beauty Outlet

Hi Mirela,

Thank you for your fantastic review! We're delighted to hear that you had a great experience with Beauty Outlet. Your feedback motivates us to keep delivering the best. Hope to see you again soon!

Kind regards,
Mieya

Noté 5 sur 5 étoiles

A great find…

I found this website that sold a product which my wife loves. Most outlets are out of stock so I was delighted to find the product from Beautyoutlets.Not only in stock but a great price as well.

9 février 2025
Avis spontané
Logo de Beauty Outlet

Réponse de Beauty Outlet

Hi Phil,

Thank you for choosing Beauty Outlet—we’re so happy to have you as a valued customer!

Kind regards,
Mieya

Noté 5 sur 5 étoiles

Replaced NEW for a damaged nozzle perfume

Brought 3 bottles of perfume and 1 of the bottle's nozzle was not working. Went to the outlet and friendly staff replaced it immediately. I had purchased it in September 2024 and took it back in February 2025. Still without the purchase bill they replaced it Free of cost. Infact they asked for proof of purchase but I didn't have. They considered the goodwill of customer. GREAT RESOLUTION and happy customer. Definitely recommend.

4 février 2025
Avis spontané
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Réponse de Beauty Outlet

Hi Lawrence,

Thank you so much for your 5-star review! We're thrilled that you love our products and service. We can't wait to serve you again soon!

Kind regards,
Mieya

Noté 1 sur 5 étoiles

Getting bombarded with emails from this…

Getting bombarded with emails from this company. No idea where they got my details from. Tried unsubscribe via link on email but IT DOESN'T WORK!!!
STOP SENDING ME EMAILS... I'M NOT INTERESTED.

3 février 2025
Avis spontané
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Réponse de Beauty Outlet

Hello,

We are sorry to hear that you are having trouble unsubscribing from our mailing list. Please contact us at cs@beautyoutlets.co.uk and we can get this sorted for you.

Kind regards,
Mieya

Noté 5 sur 5 étoiles

Fantastic product

Fantastic product, great value for money, fast delivery and very well packaged. Excellent customer service

30 janvier 2025
Avis spontané
Logo de Beauty Outlet

Réponse de Beauty Outlet

Hi Vera,

Thank you for your kind words! We're so glad you loved the product, value, and speedy delivery. Providing excellent service and ensuring your order arrives safely is our top priority!

We truly appreciate your support and look forward to serving you again soon.

Kind regards,
Mieya

Noté 5 sur 5 étoiles

Brilliant

Received my first online order yesterday. Great price for my fave moisturiser and quick delivery. Cant believe I didnt know about this company until now. Will definitely be ordering in the future. Highly recommended!

31 janvier 2025
Avis spontané
Logo de Beauty Outlet

Réponse de Beauty Outlet

Hi Julie,

Thank you for your fantastic review! We're so happy you found us and that you had a great first shopping experience! It’s amazing to hear you got your favourite moisturiser at a great price with fast delivery.

We can’t wait to serve you again in the future!

Kind regards,
Mieya

Noté 5 sur 5 étoiles

Brilliant customer service

Brilliant customer service! I ordered the wrong thing and in one email and it was all sorted! Great response time too. Would definitely order from here again! Thank you!

26 janvier 2025
Avis spontané
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Réponse de Beauty Outlet

Hi Cheryl,

We appreciate your review and are happy to hear that you will be a returning customer! Have a great day.

Kind regards,
Mieya

Noté 5 sur 5 étoiles

Oustanding customer service!

Oustanding customer service!
Unfortunately excellent service, especially online is a rarity however, it was a total suprise to recieve such a prompt, polite, 'can do' response to my query after placing an order with a total resolution included! Whats not to like? New, loyal customer gained here and happy to highly recommend. Congratulations, well done and thank you!

27 janvier 2025
Avis spontané
Logo de Beauty Outlet

Réponse de Beauty Outlet

Hi Sarah-Jane,

Thank you for your kind words, we are glad to see you shop with us at Beauty Outlet.

Have a lovely day!

Kind regards,
Mieya.

Noté 5 sur 5 étoiles

Placed my first online order on 18th…

Placed my first online order on 18th January and received it on the 23rd January, spending nearly £60 including p&p. I am extremely happy with my order, all the products arrived in one box, nicely packaged. I ordered an array of items and am delighted with all of them. Will definitely order from Beauty Outlet again.

23 janvier 2025
Avis spontané
Logo de Beauty Outlet

Réponse de Beauty Outlet

Hello Sue,

We are glad to hear that you are happy with your order. Thank you for the review and we look forward to seeing you shop with us again soon!

Kind regards,
Mieya

Noté 5 sur 5 étoiles

The customer service is always…

The customer service is always excellent and out of stock products are always advised and offered a refund or a close alternative recommended

21 janvier 2025
Avis spontané
Logo de Beauty Outlet

Réponse de Beauty Outlet

Hi Liz, Thank you for the 5 star review. We value your feedback and look forward to seeing you shop with us again!

Many thanks,
Mieya

Noté 3 sur 5 étoiles

Amended Review

I originally left a negative review as I had received makeup that was out of date. Since contacting Beauty Outlet customer services, they have given me a full refund and have assured me that date checks will be carried out on their stock. I'll happily given them a 2nd chance now they are aware of an issue.

4 janvier 2025
Avis spontané
Logo de Beauty Outlet

Réponse de Beauty Outlet

Hi Marlo,

We are sorry to hear that you are not happy with the products you have received. I can assure you that all products are thoroughly checked by our team as everything has a shelf life or use by date, if you could let us know the products you are referring to we will investigate this further. If you contact our customer service team at cs@beautyoutlets.co.uk and any items you are not happy with, we would be more than happy to exchange or refund. We look forward to hearing from you.

Noté 5 sur 5 étoiles

great customer service- have answered…

great customer service- have answered my requests immediately and offered a solution - great service

26 novembre 2024
Avis spontané
Logo de Beauty Outlet

Réponse de Beauty Outlet

Hello Isabel, thank you for the lovely review! We hope to see you shop with us again soon. Kind regards, Mieya

Noté 5 sur 5 étoiles

So so v good

So so v good
Great products - bargain cost - fast fast delivery
Fabulous

23 novembre 2024
Avis spontané
Logo de Beauty Outlet

Réponse de Beauty Outlet

Hello Teresa, thank you for the 5 star review! Kind regards, Mieya

Noté 5 sur 5 étoiles

I love being a customer with beauty…

I love being a customer with beauty Outlet

They have some great products at really good prices
Customer service is absolutely 10/10 have never disappointed once even when I have received a couple products damaged

19 novembre 2024
Avis spontané
Logo de Beauty Outlet

Réponse de Beauty Outlet

Hello, we are pleased to hear that you are happy with our service. Thank you for the 5 star review.

Kind regards,
Mieya

Noté 5 sur 5 étoiles

Really pleased with my purchase.a…

Really pleased with my purchase.a leftlet was in with my parcel with a number I could contact with any problems great service will buy again

18 novembre 2024
Avis spontané
Logo de Beauty Outlet

Réponse de Beauty Outlet

Hello Bernie, thank you for the lovely review! We hope to see you shop with us again soon. Kind regards, Mieya

Noté 5 sur 5 étoiles

Query regarding delivery was answered…

Query regarding delivery was answered so quickly, amazing customer service!

25 octobre 2024
Avis spontané
Logo de Beauty Outlet

Réponse de Beauty Outlet

Hello, we are pleased to hear that you are happy with our service. Thank you for the 5 star review.

Kind regards,
Mieya

Noté 5 sur 5 étoiles

I ordered online from this computer any…

I ordered online from this company for the very first time . So very very impressed with the price and the quality of goods recieved.
But most of all by the packaging by Terri and the delivery very professional and the quickest delivery I’ve ever had . I shall use this site again . Well done everyone

17 octobre 2024
Avis spontané
Logo de Beauty Outlet

Réponse de Beauty Outlet

Hello, thank you for being our valued customer. We are so grateful and hope we met your expectations. Kind regards, Mieya.

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