Beaver Log Cabins Avis 

49
•
TrustScore 2.5 sur 5

2,7

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Noté 5 sur 5 étoiles

Dealt with Natasha and she couldn't do enough, I was happy with the outcome and aftercare. Took her advice and recommendation regarding maintenance etc. Thanks guys

L'entreprise a répondu

Noté 1 sur 5 étoiles

Six years on and still paying the price of using the services of Beaver Log Cabins to build my forever home. Nothing but issues since from redoing all the sewage drains, replacing leaking windows, and... Voir plus

Noté 3 sur 5 étoiles

Was short roof shingles but these were sent on by Beaver Log Cabins which was good. Happy that they followed up with this. Poor quality window construction. Poor quality window hinges. Poor quali... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

We were buying a log cabin gave our deposit of 3,000 decided not to get it anymore due to bad reviews etc.Asked for a refund and they refused and stole our 3,000 and still have it to this day. Employe... Voir plus

À propos de l'entreprise

  1. Constructeur de maisons en bois

Informations provenant de diverses sources externes

Log Cabins For Sale - Ireland's BEST deals and LARGEST selection of quality log cabins including, Garden offices, wooden log houses & Clockhouse Gazebos. View our new free Catalogue!


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

49 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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2,7

Tous les avis

(49)

8 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Hi all

Hi all. Just built a Jutka log cabin from Beaver. We have it in our back garden and all ready have made great use of it. Its a excellent product and well supported by Beaver. Pictures are available, enquiry through Beaver.

21 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

I purchased a New Log Cabin recently…

I purchased a New Log Cabin recently from Beaver Log Cabins, the price was really good during the sale, and the sales person Natasha was very helpful.

The Cabin arrived on time and was assembled by the two really nice gentlemen

I'm really happy with my purchase.

Many thanks.

18 mai 2020
Avis spontané
Noté 1 sur 5 étoiles

Playhouse disaster

Grandparents purchased a playhouse for grandsons 7th birthday from beaver log cabins. After arriving 2 weeks late it was saturated in water and had mould growing from it. We contacted beaver log cabins and they told us to send it back and they told us they would send us a new playhouse. When the replacement playhouse arrived it also was in terrible condition with mould growing in it. This time when I rang the company, I was told to wash it off. Very disappointed with the attitude and product.
I would highly recommend that people stay away from this company with their attitude. I thought they must be a pop up company on the side of the road on the border.
When you look into the company you will find some horrifying stories what they have done to people.
Conor Pope exposed them on tv, you can view on YouTube.

28 mars 2020
Avis spontané
Logo de Beaver Log Cabins

Réponse de Beaver Log Cabins

Hi, as per our conversation yesterday I would like to respond to your complaint. The playhouse was not late being delivered as the quotation for delivery was 14 working days. When the first playhouse arrived we realised it had been sitting at the warehouse and was wet at the bottom we immediately took it back and ordered a brand new one from the supplier. When you sent photos of the 2nd playhouse we explained the colour in the wood was due to it being tanilised. However, I still offered to replace it. I also offered to build the new one and delivery it assembled, and I offered you a refund all of which you refused. I then asked you to tell me what I can do to make you happy as that was all I wanted and you insisted that you would rather complain online than let me resolve the problem. I tried to call you again to see what I could do to help and you did not answer your phone. If you would like me to resolve the situation you can call me on the work number. Thank you.

Noté 1 sur 5 étoiles

Non existent after care....

Bought a cabin of them 2 years ago and have had numerous issues with windows and Doors leaking, not opening correctly, issues with leaks through the paint which they applied.

They are great at dealing with any issues if you owe them any money but when fully paid they do not want to know.

I have contacted them 4 times about door issues and I am still waiting for anyone to make contact..

Also the windows and doors on their show units are not the ones supplied on the affordable units. They are a much lower grade with little if any adjustability. We have never had a door function as it should since we bought the unit.

If you are in the market for a log cabin I would recommend you look to another supplier. After care here is none existent and they claim at sales stage they give a 15 year guarantee..

UPDATE: Beaver Log Cabin please don't insult me or potential readers with the 'I have tried to contact you but...' line. I have 3 emails sent to you that you have never replied to. If you struggled to get in contact with us how was it that after my review yesterday you were able to get hold of us by just dialling our number? With regard to the quality of the windows and doors, no other option was given for the wall thickness we ordered, yes on the units that cost twice and three times more money there are other options. We are pleased that you have finally gotten in touch, but sad that it has taken a negative review to get things moving.

25 février 2020
Avis spontané
Logo de Beaver Log Cabins

Réponse de Beaver Log Cabins

Pure purple studios,
We have tried to contact you on numerous occasions regarding these issues you have been having. At the time of purchase you did take the option for the cheapest standard windows and doors. You reported these problems within your warranty period and as explained on the telephone today to your wife we have new windows and doors on order for you free of charge. We hope this resolves the situation. Regards, Beaver Log Cabins

Noté 5 sur 5 étoiles

A First Class Job !!

A First Class Job !!
We've just had the Wolfgang Cabin installed by Beaver Log Cabins from Bridgend in Co Donegal. We did the deal with Trevor and he did pull out all the stops to get it installed quite quickly for us as we were in a bit of a hurry. The flatpack cabin was delivered the day before installation. The following day the team arrived at around 8am to begin the install. Each member introduced themselves to us and shook our hands. I have to say I was well impressed with how courteous and professional they were. The team we had were Chris, Steve and Dylan.

The pace at which they work is incredible but still took time to explain what they were doing and answer any questions I had. These boys definitely know what they are doing. The cabin was painted by Daniel who behaved in the same manner. The whole bunch were professional and more importantly, friendly. Too many times have I been grunted at by tradesmen of made to feel that I was in the way in my own home. Not with these guys.

Now for the cabin....It is simply stunning. The workmanship is second to none and the attention to detail is exemplary. Don't be tempted to try and build these yourself to try and save a few quid...Let the experts do it, and similarly don't be tempted to paint it either. Daniel meticulously applied four coats of rubberised paint sanding between coats and sealing all the joints. He was neat and tidy and left no mess or sparks. The cabin is warm (We took the heater option) and insulated with double glazing. It has five double sockets, interior and exterior lights and even a smoke alarm all fitted by an equally courteous electrician Gerry.

Should you want to call and see my cabin I will give Trevor permission to supply my phone number and can make arrangements for a visit. I am in Eglinton.

18 novembre 2017
Avis spontané
Noté 5 sur 5 étoiles

Great service and fast delivery

Great service and fast delivery. Good quality product (Stig log cabin) and easy to assemble. Full documentation is provided with painting instructions also. There is no comparison to a steel or plain wood sheds, as those logs stand out straight away and will last longer. I would recommend to everyone to install Beaver Log Cabin as a number one choice.

23 septembre 2017
Avis spontané
Noté 1 sur 5 étoiles

Horrendous experience

Horrendous experience. My residential log cabin is officially condemned now after only 1 year in it. I have to vacate it as apart from the leaking and gaps, the roof is not even secured down and will blow off in a storm. I got nowhere with this company. I have been through hell.

10 mai 2017
Avis spontané

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