UPS got sent the wrong email address. Our email address is LS@company and UPS seems to have sent an email to IS@company. Which meant that we were unable to pay for the custom costs through the correct... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very fast shipping, and the books were in excellent condition, just like brand new. The only thing I would’ve improved was the packaging - the box was not really holding things within it, the side fla... Voir plus
L'entreprise a répondu
The company is a great source for any study material. The range of books is excellent and I had no trouble finding what I needed. There Web page is easy to navigate and once ordered, a quick personal... Voir plus
L'entreprise a répondu
Efficient shipping at a very reasonable cost. Online store easy to navigate. I particularly liked that my shopping cart didn't time out and was saved as I kept coming back to it, adding and modifyin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Grossistes en livres
- aussi dans
- Librairie
- Magasin de fournitures scolaires et matériel pédagogique pour enseignants
- Service de distribution
Écrit par l'entreprise
BEBC - Books for English provides English Language Teaching books and resources for universities, Colleges, Private Language Schools as well as teachers and students. We also supply Higher and Further educational resources for universities. (ELT, EFL, TEFL, TESOL, EAL) BEBC have over 48 years experience in the industry and supply books on behalf of publishers such as Oxford University Press, Cambridge University Press, Pearson, Macmillan & National Geographic Learning as well as UK based and European based publishers. BEBC supply material for all General English lessons and resources for exams such as IELTS/CAE/FCE to help with the IELTS/Advanced/First exams. We offer Worldwide delivery and very competitive discounts. Free online UK delivery for over 20 books ordered.
Coordonnées de contact
Unit 4, Albion Close, BH12 3LL, Poole, Royaume-Uni
- 01202 715555
- elt@bebc.co.uk
- bebc.co.uk
4,5
Excellent
238 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent quality of service, high shipping cost to the Continent
This is the second time I've bought quality English teaching and training books from this company, and I'm very satisfied both with the books themselves and with the service offered: prompt and polite.
Only the shipping cost to the Continent via Royal Mail is too high - more than the cost of the book.
17 juin 2025
Avis spontané
Extremely helpful and knowledgable
Extremely helpful and knowledgable. Polite and answer any questions that you may have. Quick delivery. Thank you.
27 mai 2025
Fast and reliable.
My order was processed and delivered really quickly. No plastic packaging which was great.
13 mai 2025
I had a great experience with the…
I had a great experience with the customer support team of BEBC — they were friendly, quick to respond, and helped me solve my issue in no time.
20 mai 2025
Avis spontané
Reliable, friendly service
Reliable, fast service. My online order total and invoice were not the same because they had not applied my discount to all my books. However, an email soon sorted it, and the reply was prompt and polite. Would recommend this company.
8 mai 2025
Excellent service
Excellent service. My book was delivered the day after ordering. Thank you.
12 mai 2025
Fast delivery
Fast delivery. Ordered the wrong book so had to return and re-order. The turnaround was dealt with quickly and efficiently and Mandy's communications were professional and pleasant.
1 mai 2025
The delivery is really good
The delivery is really good. And nice price! Thank you soooo much for the service. Will definitely recommend you to my classmates.
26 avril 2025
Personal service
Personal service, I felt that I was talking to ‘real’ people rather than a machine, postage was fast and the books arrived as ordered.
14 avril 2025
Wide selection and great service
BEBC have a wide selection of educational books from different publishers, and they were able to give me some very useful advice. The books were delivered promptly and arrived in good condition. I would definitely recommend using the Bournemouth English Book Center.
3 février 2025
EXCELLENTn - BEBC
Working with Nick Edward, Richard Carr and Mandy Thomas was ALL GOOD.
Great people. Great Service.
Thank you all - for getting me pasrt the tricky bits.
Franco
19 mars 2025
Useful phone contact and swift delivery…
Useful phone contact and swift delivery of books.
17 février 2025
Great selection of foreign language…
Great selection of foreign language materials. Textbook arrived in a couple of days !
15 février 2025
Réponse de BEBC - The Bournemouth English Book Centre
Dear Jill,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
The BEBC Team have plenty of experience and customer service is paramount to running any successful business.
We are happy that you enjoyed the great selection of MFL material on our site and you received a good service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Quick delivery and good communication
Quick delivery and good communication. The user experience on the website was fine if a little slow.
13 février 2025
Réponse de BEBC - The Bournemouth English Book Centre
Dear Lianne,
Thank you so much for taking the time to leave us a 4 star rating - it really is appreciated!
The BEBC Team have plenty of experience and customer service is paramount to running any successful business.
We are happy that you received quick delivery and good communication and apologise for the slow experience you had on our website.
We are continuing to improve the services and speed on our website on a daily basis.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Highly recommended
Excellent service and communication. I bought Nos Vemos Hoy 1 Student's Book Hybrid and was able to use a discount code from City Lit, where I’m studying. The book arrived in good time using Royal Mail.
12 février 2025
Réponse de BEBC - The Bournemouth English Book Centre
Dear Huw,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
The BEBC Team have plenty of experience and customer service is paramount to running any successful business.
We are happy that you received quick delivery and good communication from our customer service team. We also will continue to offer those particular discounts you received too.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.