BedsDivans Avis 

Prior to placing order( March 9th) I confirmed delivery lead time of 3-5 working days over the phone and started getting nervous when I hadn’t been given a delivery slot and couldn’t get through on the phone. It was pure relief when Raja called from bedsdivan to talk me through my issues and managed to confirm a next day delivery slot. He was patient, understanding and worked hard to reassure me and I now have a slot tomorrow evening. Fingers crossed all arrives as planned tomorrow

No bed received complaint lodged with bank for refund. Poor customer service would never use again

Bed not delivered on time regardless of their delivery policy. **When ordering, the order confirmation email stated delivery would be 10th March**

To date (18th March) I have not heard anything other than "I'll get a text when delivery will be arranged".

UPDATE: company contacted me after initial 1 star review, explained they had another 4 working days to deliver (even though my original order had a much earlier date). Bed arrived a day or 2 later. Delivery drivers called a couple hours before delivery to update me. No issues with delivery. Bed does the job for my kids.

I waited 19 days for my delivery and can't say it was a seamless experience, I was extremely frustrated as there were a lot of misconstrued truths. Maybe it is a way some conduct business but it doesn't gel with me.
We eventually received the item and my son was extremely happy with the goods.
The spokesperson has requested that I edit my original review. So while I believe in honesty. I do want it known that while initially frustrated there was a happy ending.

After slow communication, all good 👍.

Great little bed for grandson when he stays ,polite delivery men took bed to room for me very pleased would use this company again.

Excellent service throughout my order. Excellent value for money. The bed was in excellent condition when arrived. The communication regarding delivery was great. I highly recommend this company.

Bed was delivered quickly and good price but the headboard doesn’t actually fit properly! Such a shame as it lets it down.

Received the mattress this morning and I'm very happy with it .
Lovely quality for a very good price.
Communication with this company is excellent any questions I had were all answered promptly.
Would very highly recommend and will definitely buy from this company again .

No issues at all great service & the driver was very polite 😊

Amazing quality bedbase daughter was over moon getting pink one delivery notifications on date and fome delivery man called in advance with time

Great price and fast delivery

Brilliant bed ,mattress and headboard at a fantastic price.I bought this bed for my granddaughter she absolutely loves it.The communication and delivery was really fast and most of all delivered on the time stated.The delivery man was outstanding he placed the bed in the place I requested without a fuss.Overall I couldn’t fault the service I received.

Excellent communication and superb item.

King-size divan and mattress

So very pleased with my purchase. Brought from this company after reading the good reviews, I was not disappointed, I brought divan, mattress and headboard, all nice quality and a lovely thick mattress, Also very quick delivery, 3 days infact, well packaged thankfully as the day it was delivered by a very pleasant man was absolutely pouring down with rain, a breeze from order to delivery, definitely recommend to family and friends. Thank you very much for a hassle free purchase.

Great price and easy website. Good communication about delivery which came on time. The bed is perfect.

Delivery was good
. Service was also great .
Would definitely recommend

Easy to order on their website with a great choice of beds - Delivery arranged using their courier - 1st class service delivered on time - Top quality double divan base with drawers.