The adult shirt was supposed to say Caffeine & Chaos and the children’s shirts were just supposed to say Chaos. All three had Caffeine & Chaos. When setting up the order there was no way to differenti... Voir plus
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Lisez les avis des autres
I had a really positive experience with Beepumpkin customer service. I accidentally placed an incomplete order because I didn’t realize the t-shirt and baby bodysuit were sold separately, but Anne... Voir plus
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Second year purchasing these for 14 little cousins. Always a hit & the photos are fantastic. Shipping always makes me a bit nervous as they are coming from China so order early. And tracking shipments... Voir plus
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⭐️⭐️⭐️⭐️⭐️ We absolutely love these pajamas! The shirt is great quality and feels well-made, while the bottoms are incredibly soft and comfortable. They fit perfectly and are so cozy to wear. Deliver... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Designed with love, designed for newborns, kids, toddlers & family Members, Beepumpkin focuses on personalized tees, matching pajamas, hats, accessories, and more gifts for any family. Shop now to discover your family's new favorite wardrobe essentials and sentimental gifts that keep your bonds strong and memories alive.
Coordonnées de contact
Etats-Unis
- beepumpkin.com
3,8
Bien
549 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Love the quality of the pajamas and…
Love the quality of the pajamas and they are adorable.
Love seeing my family match through the holidays!!!
23 octobre 2025
Avis spontané
Réponse de Beepumpkin
Dear Customer ,
We’re absolutely thrilled to hear you love the quality and adorable design of the pajamas—and we love knowing your family is matching in style this holiday season!
Thank you so much for sharing your joy with us. It means the world to us that we can be part of your special moments.
Warmest wishes,
Beepumkin Customer Service Team
Perfect
Quick delivery, very cute, good quality fabric and the fact you can personalise it is great!
17 octobre 2025
Avis spontané
Réponse de Beepumpkin
Dear Customer ,
We’re so happy you love the design, quality, and personalization! Thank you for your kind words and for choosing us—your support means a lot.
Warm regards,
Beepumkin Customer Service Team💕
The overall process was simple enough
The overall process was simple enough, but I would say that it was a bit confusing to select the different message on the shirts. People may not know you need to select “customize “ in order to place the number for their shirt saying. The shirts are very cute and the colors are true to what you see online.
15 octobre 2025
Avis spontané
Réponse de Beepumpkin
Dear Customer,
Thank you for your feedback! We're glad you like the shirts and that the colors matched what you saw online. We appreciate your note about the customization step—we’ll look into ways to make that clearer. Thanks for letting us know!
Sincerely,
Beepumkin Customer Service Team
Réponse de Beepumpkin
Dear Customer,
We’re so sorry to hear that your order hasn’t arrived. We understand how concerning this must be.
According to the tracking information, the package was marked as delivered. We recommend checking with your household members, neighbors, or local post office, as sometimes packages are left in unexpected places or held for pickup.
In the meantime, we’ve contacted the carrier to launch an investigation. We will keep you updated every step of the way and resolve this as quickly as possible—whether through a reshipment or refund, as appropriate.
We truly value your patience and trust. Please don’t hesitate to reply to this email with any additional details—we’re here to help.
Sincerely,
Beepumkin Customer Service Team
Absolutely love and adore the outfit!
Absolutely love and adore the outfit, perfect for any and all Halloween and fall events.
18 octobre 2025
Avis spontané
Réponse de Beepumpkin
Dear Customer ,
We’re thrilled you absolutely love the outfit and that it’s perfect for all your Halloween and fall events!
Thank you for your support—we truly appreciate it!
Warm regards,
Beepumkin Customer Service Team💕
Size Issues
The clothes are cute, but the onesie I got for my baby runs small and I don't think he'll actually be able to wear it. It's 6-9 months but fits more like 3-6 months.
15 septembre 2025
Avis spontané
Réponse de Beepumpkin
Dear Customer,
Thank you for your feedback. We're deeply sorry that this bodysuit didn't fit your baby's expected size. We completely understand this disappointment, especially when it was designed specifically for your baby.
We provide a size guide with detailed measurements for all our garments, including infant sizes. The 6-9 month sizes appear to be compared to other brands. While our garments are designed to fit slightly snugly for safety and comfort, we also recognize that individual sizes can vary, so we're sorry that this bodysuit may be smaller than your child's expected size.
We're happy to correct this issue for you—our customer service team has contacted you by email; please review and respond.
Thank you for your honesty—we'll continue to work hard to improve sizing transparency and help parents choose with confidence.
Warm regards,
Beepumkin Customer Service Team
Réponse de Beepumpkin
Dear Customer ,
Thank you so much for the feedback — and you're absolutely right! "Choose," not "chooes" — great catch!
We really appreciate you pointing that out, and we’ll get it corrected right away. Thanks for helping us keep things sharp!
So glad you liked the deal — hope you love what you got!
Warm regards,
Beepumkin Customer Service Team
Exactly as pictured
The matching family PJ's are exactly as pictured on the website. Sizing is true to their guide. Quality of fabric is good as well.
10 octobre 2025
Avis spontané
Réponse de Beepumpkin
Dear Customer ,
Thank you so much for your wonderful review! We're absolutely thrilled to hear that the matching family PJs lived up to the photos, fit true to size, and are made with quality fabric you love.
Getting the details right — from sizing to fabric feel — means everything to us, and we’re so happy your whole family can enjoy them together!
Thanks for trusting us for your matching moments. We can’t wait to help you create more cozy memories soon!
Warm regards,
Beepumkin Customer Service Team💕
The quality of these pajamas are…
The quality of these pajamas are horrible. If I would known that the quality would have been like this I would have never purchased. I will not recommend anything from this site or company
3 octobre 2025
Avis spontané
Réponse de Beepumpkin
Dear Customer,
Thank you for sharing your feedback, and please accept our sincere apologies that the quality of the pajamas did not meet your expectations. We’re truly sorry you feel disappointed with your purchase and that it has led to such a negative experience.This is not the standard we aim for, and we take your concerns very seriously. We would like to understand more about the issue and make this right for you. Please contact us directly at support@beepumpkin.com so we can assist with a full refund or return.We appreciate your honesty and will share your feedback with our product team to help improve quality control.
Sincerely,
Beepumkin Customer Service Team
Unpredictable delivery date
I ordered personalised bodysuits amongst other things because I needed them for a shoot for my twins. I ordered well in advance to make sure they arrive and they did not. There was no where written how long delivery was going to take. Ended up not using the bodysuits and had to buy other outfits. Waste of money.
13 octobre 2025
Avis spontané
Réponse de Beepumpkin
Dear Customer ,
We are truly sorry that your personalised bodysuits did not arrive in time for your twins’ photoshoot. We completely understand how disappointing and stressful this must have been, especially after planning ahead.You are absolutely right—clear delivery timelines for personalised items should have been clearly displayed, and we take full responsibility for this oversight.We deeply regret that this caused you to purchase alternative outfits and that you feel this was a waste of money. We would like to make this right. Please contact us directly at support@beepumpkin.com so we can discuss a reasonable solution for your order.Thank you for bringing this to our attention. We are already working to improve our processing time communications to prevent this from happening again.
Sincerely,
Beepumkin Customer Service Team
Great buy for the price!
My order arrived and met all my expectations! Simply great graphic on the sweater and sizing was good. Can't remember how long it took to get my order
It wasn't instant but it also didn't take too long.
11 octobre 2025
Avis spontané
Réponse de Beepumpkin
Dear Customer ,
Thank you for your wonderful feedback! We’re thrilled you love the graphic and that the sweater fits perfectly.
We’re also happy the delivery time worked out well for you. Thanks so much for choosing us—we truly appreciate it!
Warm regards,
Beepumkin Customer Service Team🙌
Such a great Halloween gifts for children!
I bought my 3year old granddaughter one on her first Halloween, now I’ve got her baby sister one too!
The quality is excellent! 3 years!! Tot gave their names on them will guarantee a long lasting Halloween relationship with their Bat!
Shipping was amazing!
30 septembre 2025
Avis spontané
Réponse de Beepumpkin
Dear Customer,
We’re absolutely delighted that you’ve chosen our bat shirts for both your granddaughters’ first Halloweens—thank you for sharing these sweet moments with us!
We’re so happy the quality has held up beautifully over 3 years, and that the personalization makes it extra special.
Thanks for your kind words—we’re honored to be part of your family’s Halloween memories!
Warm regards,
Beepumkin Customer Service Team😍
Outfit was adorable but to big!
Outfit was adorable but extremely toooo big. Just wish the size was catered to a newborn instead of 0-3 months. It was the biggest 0-3 months I have ever purchased.
15 septembre 2025
Avis spontané
Réponse de Beepumpkin
Dear Customer ,
We’re so glad you loved the design, but we sincerely apologize that the 0-3 months size was much bigger than expected. We understand how important the right fit is for newborns.
We’ll share your feedback with our sizing team to help improve accuracy. If you’d like assistance with an exchange or have any questions, please let us know.
Thank you for your feedback!
Warm regards,
Beepumkin Customer Service Team🛒🛒
Great service
Great service. I ordered early, so I knew for sure my shirts would have the style I wanted in stock. Excellent quality and turned out perfect.
28 septembre 2025
Avis spontané
Réponse de Beepumpkin
Dear Customer,
We’re so glad your shirts turned out perfect and that you’re happy with the quality! Thank you for planning ahead—we’re happy we could deliver exactly what you wanted.
Great service means everything to us, and we truly appreciate your support.✨✨
Warm regards,
Beepumkin Customer Service Team
Ordered it for my grandson and it’s…
Ordered it for my grandson and it’s cute, wish I had the option to pick the pattern used on the bat wings and the lettering kinda feels like it’s gonna fall off after a few washes.. but looks nice
19 septembre 2025
Avis spontané
Réponse de Beepumpkin
Dear Customer,
Thank you for your feedback and for choosing our product for your grandson. We're delighted to hear that you find it cute. We appreciate your suggestions about having the option to select the pattern on the bat wings and your concerns regarding the lettering's durability.
To assist you further and address your concerns, could you please provide us with your order number? Our team will reach out to you directly to discuss a suitable solution.
Thank you for bringing this to our attention. We are committed to ensuring your satisfaction and look forward to resolving this for you.
Best regards,
Beepumkin Customer Service Team
Very soft and good quality
My item shipped quickly and it is better than advertised. The Halloween bat is so soft and my granddaughter loves it!
13 septembre 2025
Avis spontané
Réponse de Beepumpkin
Dear Customer,
I'm delighted to hear that you're happy with your purchase! It’s wonderful to know that the item shipped quickly and exceeded your expectations. The fact that your granddaughter loves the soft Halloween bat makes it even better. Thank you for sharing your positive experience!
If you have any more feedback or need assistance in the future, feel free to reach out. Enjoy your time with your granddaughter and the Halloween bat!
Best wishes,
Beepumkin Customer Service Team
Everything looks great
Everything looks great! I am a little worried the 3xl shirts look like they may be small so I’m keeping my fingers crossed. Can’t wait to give them to the family at Thanksgiving!
28 septembre 2025
Avis spontané
Réponse de Beepumpkin
Dear Customer,
Thank you for your message! We’re so glad everything looks great and that you’re excited to gift them for Thanksgiving.
We understand your concern about the 3XL size—we’ve found our sizing to be accurate, but we always recommend checking the size chart if you have any doubts. We’re keeping our fingers crossed too that they fit perfectly!
Wishing you a wonderful holiday with family!
Warm regards,
Beepumkin Customer Service Team🤗😘
Body’s look great!
20 septembre 2025
Avis spontané
Réponse de Beepumpkin
Dear Customer
Thanks so much for the feedback! We’re thrilled you love the bodies—great to hear they look amazing!
Warm regards,
Beepumkin Customer Service Team😍
What I purchased was shown as pajamas…
What I purchased was shown as pajamas and all I got was shirts. Very deceiving. I would like to return if not able to get pajamas
26 septembre 2025
Avis spontané
Réponse de Beepumpkin
Dear Customer ,
Thank you for reaching out, and we sincerely apologize for the confusion and disappointment. We understand you ordered pajamas but only received shirts, and this is clearly not the experience we want for you.
We’ve reviewed your order and will look into how the product was listed to ensure accuracy moving forward.
Could you please contact email: support@beepumpkin.com?
Regarding your request, we’d be happy to help you return the shirts and either:
 Send the correct pajamas (if available), or
 Process a full refund
Please reply to this email so we can arrange the next steps right away.
We truly value your feedback and are sorry for the error.
Sincerely,
Beepumkin Customer Service Team
The great price drew me to the site
The great price drew me to the site. Then I saw the amazing selection of items. It took me two days to to scour thru the site and make my decisions! The product came pretty quickly too. I got some Christmas tee shirts and they are gorgeous! Maybe a tiny bit on the large size, but who doesn't love a roomy tee shirt?? Very good quality too. I cannot wait to wear them!! Thank you
6 septembre 2025
Avis spontané
Réponse de Beepumpkin
Dear Customer ,
Thank you so much for your kind words! We’re thrilled you found great prices and an amazing selection—worth the two-day browse!
We’re so happy your Christmas tees arrived quickly, look gorgeous, and are comfortably roomy. High quality and happy customers are what we aim for!🎊🎉✨
Thank you for your support—we can’t wait to see you wear them and shop again!
Warm regards,
Beepumkin Customer Service Team
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