Homesure Avis 

Fitting was 2 days late due to a mix up. The chap who fitted the new door, dave, was excellent and knowledgeable. However l like value for money and didn't feel a plastic, mdf, polystyrene door was good value but it's done. No disrespect to the firm, no doubt they are all made in same factory.

Perhaps this meeting should never have taken place, as my timescale did not concur with the wishes of the sales people. I just wanted a straightforward 12 month quote, which is what the original phone caller promised. Notwithstanding they did their job well.

Very good experience .polite, very tidy, and good workmanship.

Update: Director rang me to apologise. He has assured me that the salesman involved was not acting how the company would want him to. Training is going to be given to all sales people in the company.

Salesman was manipulative and intimidating. After being assured by Help to Buy that I would not have to make a decision on the day, I was told the lowest price was only available if I signed paperwork immediately.

This company was a pleasure to deal with from the beginning. We had no problems with communication. The workers were very respectful at all times. The work was of a high standard and the house was left clean and tidy afterwards. We were very happy that we had our windows and patio door done by this company and not the larger, well-known company we initially contacted

Excellent company, good quality windows and doors. We are very happy with their service from start to finish, friendly, genuine people.
Special mention to 'Dave' who installed our windows and doors, his workmanship and precision is outstanding he deserves recognition in the company. Everyone we have spoken with within homesure have all been most helpful and reassuring with each bit of contact.
The work was done in good time,not a long waiting time for the installation and I have to say the price was very reasonable for such quality window and doors. Not one drop of condensation on our new windows even with the outside temperature dropping to -5°c the heating goes on for a couple of hours and our home stays warm and comfortable. The overall look from inside and especially outside, has updated our property to a modern secure house.
Overall our experience as customers with homesure has been outstanding, we will definitely be recommending to friends and family. If we have any other home upgrades in the future we will be using homesure again without a doubt.
Thank you team, as you can tell we are very happy customers. 😊

Excellent service from start to finish. Everyone involved were very helpful and friendly. Would highly recommend. 5*++

Nice workers, finished quickly,

The whole job was carried out so that the windows fitted perfectly. Nice clean job. All staff a pleasure to deal with.

Expedient professional service, and high class product, you will not be disappointed Thanks

1st class service.
From the first contact through the quotes to the fitting and finish we can not fault. All work was carried out with due care and attention.
The fitters arrived punctual, they were always courteous, professional and respected our property at all times. All work has been done to a high spec and we are very pleased with everything.
We would highly recommend this company for your Windows and Doors.

The process of ordering and having the patio doors fitted was an easy process, had a bit of difficulty on closing and opening the doors but the fitters got it all sorted, and we are so inpressed with the quality and service, that we have ordered some windows to be fitted...

Seemed to be well organised
Very happy with new product
All staff pleasant and helpful

We had all of our windows and doors replaced in 2 stages. The first stage we had an issue with 2 windows, so contacted the company and they came and sorted it very quickly to our satisfaction. Stage 2 was finished with no problems and we are happy with the product and service provided. They turned up when they said they would and cleared up after themselves.

We recently had a number of windows and 2 doors replaced by Homesure. The service was excellent from start to finish. Every member of the team were all extremely knowledgeable, helpful and friendly. The job was completed with minimum disruption despite taking a number of days to complete and the finished result is amazing.

There were a couple of issues with the fitting due to the number of windows ordered but every issue was dealt with promptly and efficiently. I couldn't be happier with the service we received and I would definitely recommend Homesure to anyone looking to replace their windows and doors.

Our replacement door and frame was organised and fitted by the very competent Homesure team exactly as required by us and we are very satisfied with the result.

Absolutely thrilled with the service from Homesure! From start to finish, the team was professional, knowledgeable, and attentive to detail. They helped us select the perfect windows for our home, balancing style and energy efficiency, and we couldn’t be happier with the results.

The installation team arrived on time, worked efficiently, and left everything spotless. The quality of the windows is outstanding – they’ve made such a difference in both comfort and noise reduction. We've already noticed lower energy bills too!

Thank you, Homesure, for a seamless experience and a fantastic product. Highly recommend to anyone looking for top-notch windows and exceptional service!

They did a perfect job. The window and door are great qualty. Everything was left clean and tidy. Everybody was nice and polite.

I recently had Homesure replace my two five-part bay windows, and I couldn’t be happier with the results. The original windows were UPVC, but the replacements have made a huge difference in both appearance and comfort.

The team at Homesure was professional, efficient, and delivered excellent craftsmanship. From start to finish, everything went smoothly, and the installation was done with great care. I highly recommend Homesure for anyone looking for quality window replacements!

We are pleased with our door and window recently fitted and appreciate the time taken by the team.