I had ordered 2 aftershaves to try and the delivery was a total mess about due to them being delivered to wrong address (no fault of bellavita) but within a few hours of messages they arranged a new o... Voir plus
L'entreprise a répondu
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Bella it’s Luxury what can I say , have purchased several types, each with their unique smell. So many compliments on how good I smell and what’s is it your wearing and my answer is always luxury at... Voir plus
Cologne arrived on time,beautifully packaged. Little disappointed,in the fact the odour didn't last as long as expected. However smell was nice, just didn't last long.
L'entreprise a répondu
I bought the honey oud and a gift set that included Date woman. I love both of these scents but found the others in the set far too floral for me. Although I adore the 2 mentioned fragrances my only n... Voir plus
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4,1
Bien
263 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I ordered both the GOAT & CEO based on…
I ordered both the GOAT & CEO based on the FB advertising. Unfortunately, I was very disappointed with the smell of both items. They were somewhat similar to the smell of my car or household cleaning materials.
Both fragrances assigned to my glass bin for recycling.
16 juin 2026
Avis spontané
Réponse de Bellavitaluxury
Hi Mike,
We're sorry to hear that GOAT and CEO didn't meet your expectations. Fragrance is very personal, and scent preferences can vary from person to person. We appreciate your feedback and will share it with our team.
Warm regards,
Team BellaVita Luxury
The order was delivered on time
The order was delivered on time, both of the fragrances are great, the smell last all day. The price was very good value for money.
14 juin 2026
Avis spontané
Réponse de Bellavitaluxury
Hi Micheal,
Thank you for your wonderful feedback! We're delighted to hear that your order arrived on time and that you're enjoying both fragrances. It's great to know the scents lasted all day and offered excellent value for money. We truly appreciate your support and look forward to serving you again soon!
Warm Regards,
Team Bellavita Luxury
Réponse de Bellavitaluxury
Hi Renardo,
Thank you for your feedback! We're so glad to hear that you love the scents. While fragrance longevity can vary depending on factors such as skin type, weather, and application, we appreciate you sharing your experience. Your feedback helps us continue improving, and we hope you'll find another favorite in our collection soon.
Warm Regards,
Team Bellavita Luxury
Not at all happy with this company I…
Not at all happy with this company I ordered three bottles but then I tried to cancel the order as my partner had ordered some for me, before shipping no reply numerous emails no contact from them at all there call centre is in India which is no good. They have been delivered and I still can't contact them to return them. Really poor customer service
14 juin 2026
Avis spontané
Réponse de Bellavitaluxury
Hi Paul,
We're sorry to hear about your experience and sincerely apologize for the frustration caused. This is certainly not the level of service we aim to provide.
We understand your concerns regarding the cancellation request and the difficulty in reaching our support team. We'd like the opportunity to look into this matter and assist you further. Please reach out to us at care@bellavitaluxury.uk, and our team will review the case and provide the appropriate resolution.
Thank you for bringing this to our attention, and we hope to make this right for you.
Warm Regards,
Team Bellavita Luxury
Réponse de Bellavitaluxury
Hi Dena,
Thank you for your feedback! We're delighted to hear that your delivery was successful this time and that everything arrived without any issues. We truly appreciate your support and look forward to serving you again soon.
Warm Regards,
Team Bellavita Luxury
The product seems too b the real…
The product seems too b the real cologne
It takes long, fast service
13 juin 2026
Avis spontané
Réponse de Bellavitaluxury
Hi Darrell,
Thank you for your feedback! We're glad to hear that you're enjoying the fragrance and that your order was delivered promptly. Your support means a lot to us, and we look forward to serving you again soon.
Warm Regards,
Team Bellavita Luxury
Réponse de Bellavitaluxury
Hi Marty,
Thank you for your wonderful feedback! Thank you for choosing BellaVita Luxury. We're thrilled to have you as part of our fragrance family!
Warm Regards,
Team Bellavita Luxury
Fast delivery exceptional smell lasted…
Fast delivery exceptional smell lasted over 12 hours better than any high street scents I’ve had I love these fantastic won’t look back
11 juin 2026
Avis spontané
Réponse de Bellavitaluxury
Hi Jack,
Thank you for your wonderful feedback! We're delighted to hear that you loved the fragrance and that it lasted over 12 hours. Knowing that it exceeded your expectations and stands out among other scents means a lot to us. Thank you for choosing BellaVita Luxury. We're thrilled to have you as part of our fragrance family!
Warm Regards,
Team Bellavita Luxury
Love it
I love every scent I get from this company and I'm always getting compliments
4 juin 2026
Avis spontané
Réponse de Bellavitaluxury
Hi Kay,
Thank you so much for your lovely feedback! We're delighted to hear that you love our fragrances and that they're earning you so many compliments.
Your support means the world to us, and we look forward to helping you discover even more scents you'll love!
Warm Regards,
Team Bellavita Luxury
Is not much to said iam in love with…
Is not much to said iam in love with everything I purchased on BELLAVITA....my last order has been delayed for some reason I am here ..waiting and will be soon for my next order.... thank s everyone
29 mai 2026
Avis spontané
Réponse de Bellavitaluxury
Hi Carmen,
Thank you for your lovely feedback! We're delighted to hear that you love your BellaVita purchases. We apologize for the delay with your recent order and truly appreciate your patience. We can't wait to serve you again soon!
Warm Regrads,
Team Bellavita Luxury
Réponse de Bellavitaluxury
Hi Angela,
Thank you so much for the love! We're absolutely delighted to hear that you're enjoying our perfumes. Your support means the world to us, and we can't wait to bring you more fragrances to fall in love with.
Warm Regards,
Team Bellavita Luxury
I love it so much the scents are amazing
I love it so much the scents are amazing
1 juin 2026
Avis spontané
Réponse de Bellavitaluxury
Hi Empress Tashena,
Thank you so much for your wonderful feedback! We're thrilled to hear that you love the fragrances and that the scents have made such a great impression.
Your support means a lot to us, and we hope you continue to enjoy your purchase.
Warm Regards,
Team Bellavita Luxury
Great buy and nice fresh fragrance from…
Great buy and nice fresh fragrance from both bought on tik tok shop 👌
9 avril 2026
Avis spontané
Réponse de Bellavitaluxury
Hi Iain,
Thank you so much for your wonderful feedback! We're delighted to hear that you're enjoying both fragrances and that they arrived fresh and as expected.
We truly appreciate your support through TikTok Shop and hope you continue to enjoy your purchases. We look forward to serving you again soon! ✨
Warm Regards,
Team Bellavita Luxury
Very disappointed with my first…
Very disappointed with my first purchase from this company.
I ordered and paid for two perfumes, but only received one. When I contacted customer service, I was told that my claim could not be reviewed because I did not provide a “proper unboxing video.” I could not find any clear policy stating that an unboxing video is mandatory for reporting a missing item.
Instead of investigating through package weight records, packing records, or warehouse footage, my concern was dismissed. As a customer, I do not believe I should lose the product I paid for simply because I do not have an unboxing video.
The lack of support and unwillingness to properly investigate the issue has left me very disappointed with my first experience. I hope the company improves its customer service and handles missing-item claims more fairly in the future.
2 juin 2026
Avis spontané
Réponse de Bellavitaluxury
Hi Jaba,
Thank you for sharing your feedback. We are truly sorry to hear about your experience and understand how disappointing this situation must be, especially with your first order.
Our request for an unboxing video is part of our claims verification process and helps us investigate missing or damaged item reports more effectively with our warehouse and courier partners. However, we appreciate your concerns regarding the process and understand your frustration.
Your feedback has been noted and will be shared with the relevant team for review. We always aim to handle customer concerns fairly and continuously improve our processes and customer experience.
Warm Regards,
Team Bellavita Luxury
They stand by how truthful and honest…
They stand by how truthful and honest of their products.
3 juin 2026
Avis spontané
Réponse de Bellavitaluxury
Hi Robert,
Thank you for your kind feedback! We're delighted to hear that you value the honesty and authenticity of our products. Your trust means everything to us.
Warm Regards,
Team Bellavita Luxury
Réponse de Bellavitaluxury
Hi Aizaz,
Thank you so much for your wonderful feedback! Your kind words truly mean a lot to our team and motivate us to continue delivering the best service possible.
We look forward to serving you again soon!
Warm Regards,
Team Bellavita Luxury
I'm very very impressed
I'm very very impressed, delivery was real quick, and CEO and GOAT are out of this world so thanks very much
2 juin 2026
Avis spontané
Réponse de Bellavitaluxury
Hi Chris,
Thank you so much for your amazing feedback! Your kind words truly mean a lot to us and to the entire team.
We really appreciate your support and can’t wait to serve you again soon!
Warm Regards,
Team Bellavita Luxury
The promt help to solve my issue thanks…
The promt help to solve my issue thanks 😊
2 juin 2026
Avis spontané
Réponse de Bellavitaluxury
Dear Customer,
Thank you for your feedback! Your support means a lot to us, and we're delighted to have been able to help. If you ever need any assistance, we're always here for you.
Warm Regards,
Team Bellavita Luxury
Really can’t rate this product enough…
Really can’t rate this product enough really is truly one of the best out there delivery very fast and service is outstanding looking forward to my second order with them which was only done yesterday and already out for delivery now that’s how quickly they have your order sorted you definitely won’t regret ordering from this company
2 juin 2026
Avis spontané
Réponse de Bellavitaluxury
Hi Mark,
Thank you so much for your amazing feedback! We're absolutely delighted to hear that you're enjoying the product and that our fast delivery and service exceeded your expectations. We can't wait for you to enjoy your next order. Thank you for choosing BellaVita Luxury! ✨😊
Warm Regards,
Team Bellavita Luxury
Réponse de Bellavitaluxury
Hi David,
Thank you for such lovely feedback.
Warm Regards,
Team Bellavita Luxury
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