Bellezza Republic Avis 

257
•
TrustScore 2 sur 5

2,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

The Blazer I ordered didn’t look anything like the picture. It wasn’t finished. No lining inside, just the outer skin, with loads of excess material flapping around the neck and collar. False pock... Voir plus

Noté 1 sur 5 étoiles

I am really unhappy with what I received . I was so looking forward to a ‘cashmere’ pink jumper . What arrived was far from its description . The colour was dull not like the vibrant photo we all see... Voir plus

Noté 5 sur 5 étoiles

Finding great design, finish, and quality in men’s fashion has been a reliable in store experience up until now. I took a chance with Bellezza Republic online and was literally blown away. The clothes... Voir plus

Noté 1 sur 5 étoiles

The jumper that arrived is very poor quality and nothing like the description or the pictures. My daughter bought for my birthday and is really disappointed. She paid £30 and received something badl... Voir plus


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TrustScore 2 sur 5

257 avis

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(257)

0 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Sweater

Quality poor sizing poor ,nothing like photo

3 avril 2024
Avis spontané
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Réponse de Bellezza Republic

Hey Angela! Thank you for sharing your review. We're really sorry to hear about your disappointment with the quality and sizing of your order. That's definitely not the experience we want for our customers. Please reach out to our customer support team at support@bellezza-republic.com, and they'll do their best to find a solution that works for you.

Noté 5 sur 5 étoiles

I’m so thrilled that I’ve discovered…

I’m so thrilled that I’ve discovered Bellezza Republic! I purchased a really stylish men’s coat and I was a little apprehensive about ordering because I wasn’t sure if it would fit properly or be of good quality. I was totally amazed at the fit and the quality. It has become my favorite go to coat. I saw another style that I liked and I recently placed another order. Can’t wait until it arrives!

2 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

A brand with excellent quality!

After receiving the product after my first purchase, the tailoring details of the jacket were very perfect, which made me feel amazing and confident when buying clothes online!

2 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Jeans jacket

I had an issue with a few quality control matters regarding the jeans jacket I received.
I approached Fiona from Bellezza Republic and she immediately rectified the problem.
I am impressed with this company’s integrity and honesty.
I will continue to remain a loyal customer with Bellezza Republic as it is quite clear that your importance to them is paramount.
Really great company values.

28 mars 2024
Avis spontané
Noté 3 sur 5 étoiles

I didn’t like the fact that once I…

I didn’t like the fact that once I completed any confirmed my order, it was immediately switched to another manufacturer (3rd party)
However what I did like and truly appreciate was that the company honored my request and refunded my money.
Also they were very happy to receive feedback on their performance!

3 mars 2024
Avis spontané
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Réponse de Bellezza Republic

Hey Andrew! Thank you for your honest review! I just wanted to let you know that what you described was possible due to unexpected issues at the supply chain, but we have worked really hard to fix this. Your feedback means a lot to us, and we're always here to listen and improve. If you have any more thoughts or if there's anything else we can do for you, please don't hesitate to reach out. Thanks again for taking the time to share your experience, and we hope to have the opportunity to serve you better next time! :)

Noté 4 sur 5 étoiles

I initially placed an order with this…

I initially placed an order with this company that when it arrived was too small. After a few communication issues Fiona from the customer support team reached out and contacted me. Due to the time that had passed to contact she provided me with a gratis replacement.
Very pleased this issue has now reached a very satisfactory conclusion.

27 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Summer casuals

Really look forward to wearing a number of these casuals that I have ordered - suspect I will be the best dressed guy at work this summer

26 mars 2024
Avis spontané
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Réponse de Bellezza Republic

Wow, thank you for the fantastic feedback! We're thrilled to hear that you're excited about your new casuals wear for this coming summer. There's nothing like stepping into the office with confidence and a killer wardrobe, right? We're honored to be a part of your fashion journey, and we can't wait for you to rock our pieces with flair. Thanks for choosing Bellezza Republic for your fashion needs! :)

Noté 5 sur 5 étoiles

Great CS experience and quality of the…

Great CS experience and quality of the item. Thanks

20 mars 2024
Avis spontané
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Réponse de Bellezza Republic

Thanks so much for taking the time to share your experience, Derrick! We're absolutely ecstatic hearing that you had a great customer service experience and that you're loving the quality of your item. Your feedback means the world to us and we hope to serve you even better in the future. :)

Noté 5 sur 5 étoiles

I bought 3 pieces and they look great

I bought 3 pieces and they look great. The customer service is amazing. With just one email, Isabel changed the colour and size of the linen jacket I ordered. Keep it up, guys!

22 mars 2024
Avis spontané
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Réponse de Bellezza Republic

Hey Vineet! I'm glad you liked the style of the clothing, and we're thrilled that you were happy with your experience overall. Providing excellent customer service is something we strive for every day, and we're delighted to know that we could assist you promptly and effectively.We really appreciate your feedback and support! Thanks again:)

Noté 5 sur 5 étoiles

Highly recommended

Great quality clothing and excellent customer service, no problem too big and I would highly recommend them.

18 mars 2024
Avis spontané
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Réponse de Bellezza Republic

Hey David! 🌟 Thanks for sharing your honest review! We're thrilled to hear that we met your expectations on both the products and our support. We're here whenever you need us, so don't hesitate to reach out again. Thanks for recommending us, and we can't wait to have you back!

Noté 4 sur 5 étoiles

Sizing chart not accurate.

The item I received did take about a month to arrive and was too small although I did order according to the size chart. I received an immediate response to my inquiry re refund/return with the option to purchase another item at 50% off or return at my cost for shipping back to Germany. I opted to purchase another item and was sent a discount code. Great communication with Isabel but I did end up spending much more than intended due to the return policy. Otherwise a positive experience.

19 mars 2024
Avis spontané
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Réponse de Bellezza Republic

Hi Louise! Thank you so much for taking the time to share your feedback with us! We apologize for any inconvenience caused by the sizing issue and the return policy, but I'm glad to hear that Isabel provided you with the support you needed. If you ever need further assistance or have any concerns in the future, please don't hesitate to reach out. We appreciate your business and hope to serve you again soon!

Noté 5 sur 5 étoiles

Bellezza Republic has a very smooth &…

Bellezza Republic has a very smooth & quick buying process. My item of clothing was delivered from overseas very quickly and when I reached out to CS Isabel was very helpful.

21 mars 2024
Avis spontané
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Réponse de Bellezza Republic

Hey Oliver! Thanks for sharing your experience! We're delighted to hear that you found our buying process smooth and quick, and that your clothes arrived promptly despite coming from overseas! 😊Thanks again for choosing Bellezza Republic!

Noté 5 sur 5 étoiles

Customer Service Resolution

Isabel Rose Went above and beyond to ensure customer satisfaction when resolving an unexpected issue.

15 mars 2024
Avis spontané
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Réponse de Bellezza Republic

That's wonderful to hear! Thank you so much for your lovely feedback! We're glad Isabel was able to resolve the issue for you. :) Looking forward to serving you again!

Noté 5 sur 5 étoiles

Wonderful Customer Care

Honestly, my experience with Bellezza Republic has been greatly positive. I have been pleasantly pleased by all the products I've received. And the one time I had an issue (clothing was inaccurately labeled as L), Isabel Rose was incredibly helpful. She was diligent, responsive, and quick to accept the store's responsibility for the mistake. I've had some slow, unresponsive, and disappointing results with other company customer care departments in the past, so this was a true ray of sunshine.

14 mars 2024
Avis spontané
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Réponse de Bellezza Republic

Wow, thank you so much for taking the time to leave such a positive review! I'm thrilled to hear that your experience with us has been rather pleasant overall. It's awesome to know that Isabel was able to assist you promptly and effectively with the issue with the sizing. We always strive to provide top-notch customer service, so hearing that we've made a positive impact means a lot to us. If you ever need anything else or have any further questions, we're here for you. Thanks again for your support!

Noté 5 sur 5 étoiles

Awesome Service !

Whilst I am eagerly awaiting delivery of my order , however during this period my experience has been awesomely managed by Isabel Rose , customer support rep of Belleza Republic .
She has been personally tracking my order and updating me consistently on its status and managing my impatience .
Such detail to care, empathy and personalized service is rare and must be cherished and applauded.👏👏👏

Well done Isabel and Bellezza !



Isabel Rose
Customer Support

17 mars 2024
Avis spontané
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Réponse de Bellezza Republic

Thank you so much for the amazing feedback, Zia! 🌟 It's awesome to hear that you've had a positive experience with our customer support. We're all working hard to make sure your order gets to you as quickly as possible, and it's awesome to hear that Isabel has been able to keep you updated along the way. Thanks again for choosing Bellezza Republic!

Noté 5 sur 5 étoiles

The service I received was five star

The service I received was five star, I couldn’t have asked for more. Rapid response and and on point. Would recommend all day long.

16 mars 2024
Avis spontané
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Réponse de Bellezza Republic

Hey Simon! Thank you so much for the fantastic feedback! Knowing that we were able to meet your expectations and provide five-star service truly makes our day. Your recommendation means the world to us, and we're here whenever you need assistance in the future. Don't hesitate to reach out if there's anything else we can do for you!

Noté 1 sur 5 étoiles

PLEASE PLEASE AVOID THIS SCAM COMPANY…

PLEASE PLEASE AVOID THIS SCAM COMPANY SCAMMERS SCAMMERS !!!!!! I bought a jacket it took nearly 4 weeks to arrive , very disappointed with the quality , I tried to return the item , their return policy is absurd they obviously don’t want you to return the item so make it very hard but then offer you a part refund which never arrives hoping the return end date arrives so your stuck with it . I’m in dispute with PayPal for £80 for the last 6 weeks still no refund after sending it back with tracking info . This company is a total scam selling cheap Chinese clothing under the guise of a Germany company .

13 mars 2024
Avis spontané
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Réponse de Bellezza Republic

Hey Kingsley! I'm really sorry to hear about your experience, and I completely understand your frustration with the return process. We try to be as transparent as possible in terms of our return policy and procedures, and aim to process refunds promptly upon receiving returned items. If you're still awaiting a refund, please reach out to us directly with your tracking information, and we'll investigate the matter urgently.

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