Received a very speedy response (within 2 hours via email ) with an enquiry. Also recommended that I should look at the product page for further information. Very useful and helpful.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great bathroom cabinet. Well made. Instructions to construct could have been a bit better, although diagrams were accurate. The front is flat and not bevelled as seen in other review pictures.... Voir plus
Never received my items, stated delivered but nothing there can't get a straight answer from these or vanity bathroom world avoid
UPDATE - Change of review. Following contact with Customer Services and a full quality check of stock, Belofay ended up refunding my money and also sending out a replacement part. Excellent Custom... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de rénovation
- aussi dans
- Magasin de meubles
Écrit par l'entreprise
At Belofay, we believe every home deserves beautifully designed, high-quality products that combine style, practicality, and lasting value. Since 2010, we've helped thousands of customers transform their bathrooms and living spaces with carefully selected products that are built to perform and designed to impress. Our range includes bathroom vanity units, mirrors, lighting, basins, taps, accessories, splashbacks, and other home essentials, all chosen to deliver exceptional quality at competitive prices. Whether you're completing a full renovation or making a simple upgrade, we're committed to helping you create a space you'll love. Customer satisfaction is at the heart of everything we do. From secure ordering and fast dispatch to responsive UK-based customer support, we aim to provide a seamless shopping experience from start to finish. Every order is backed by our quality guarantee, with hassle-free returns and warranties available across our product range for complete peace of mind. We're proud to be a trusted retailer with over 100,000 customer reviews across our products and to have our products featured on leading marketplaces including Amazon and B&Q. Our reputation has been built on delivering reliable products, excellent service, and outstanding value. When you shop with Belofay, you're choosing a company that values quality, trust, and long-term customer relationships. Thank you for making us part of your home improvement journey.
Coordonnées de contact
Royaume-Uni
- belofay.co.uk
4,2
Bien
52 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Emailed query answered clearly anc…
Emailed query answered clearly anc politely within an hour.
3 novembre 2026
Avis spontané
Never received my items
Never received my items, stated delivered but nothing there can't get a straight answer from these or vanity bathroom world avoid
15 octobre 2026
Avis spontané
Received a very speedy response (within…
Received a very speedy response (within 2 hours via email ) with an enquiry. Also recommended that I should look at the product page for further information. Very useful and helpful.
25 octobre 2026
Avis spontané
Great customer service
Great customer service
I had cause to contact them and they resolved the issue immediately, no issues. Totally recommend.
7 octobre 2026
Dont trust bundle suggestions online
Ordered a sink unit with the suggested trap and tap that it automatically prompts.
Delivery arrived in 2 parcels on Thursday and booked our plumber to fit Saturday, only to discover there was no tap. When I contacted Belofay they told me it could still come separately. They then told me later that day it was excluded from the delivery and they will be refunding me. Had I not contacted them I dont think they would have had any clue. When I asked for an explanation they said the tap wasnt compatible with the sink. Be wary of just ordering the suggested bundle items. This cost me a week delay and 2 plumber call outs.
Sink and unit otherwise lovely and a great price but seems to be a very unorganised system that doesnt make a lot of sense suggesting bundles that dont fit.
6 octobre 2026
Disappointed
The colour of the vanity is absolutely different from the one on the picture, I am deeply upset and disappointed. It is not navy at all, it is almost black.
1 septembre 2026
Excellent
Very happy - basin is as described. Speedy delivery. Highly recommend Excellent 5****
8 septembre 2026
Really bad customer service
Really bad customer service. I bought a unit for my bathroom and it had pieces missing. I emailed for help and was told, very abruptly that they couldn't help. Would not use again or recommend.
7 septembre 2026
Avis spontané
Good experience
Pleased with product, the price and delivery was very quick. Unit easy to assemble.
Not installed yet but looks good.
14 août 2026
Nice!
The backsplash made the kitchen look nicer than it is but more importantly functional. Packaging, delivery and price were spot on!
13 juillet 2026
Réponse de Belofay
Thank you for your wonderful review! We're delighted to hear the splashback has made your kitchen look even better while adding the functionality you were looking for. It's great to know you were happy with the packaging, delivery, and value too. We really appreciate your support and hope to welcome you back to Belofay again soon!
Good price,a discount and free delivery…
Good price,a discount and free delivery and arrived in less than. 2 days!
10 juillet 2026
Lovely glass splash back
Lovely glass splash back.
Order on Thursday and delivered on Friday and looks good too.
14 mai 2026
Brilliant
Super fast delivery. Smart looking sink and vanity looks like an expensive one.
11 mai 2026
Great product
Great product, great price, delivered three days earlier than estimated. Unfortunately DPD delivered it to wrong address. Suggest you don’t use them as you were great.
6 mai 2026
Highly Recommended
Great company. Bought a tempered glass playback from them and the quality was superb! Customer care was great and super fab (especially Lisa). I highly recommend this company.
20 avril 2026
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.