Benchmark Golf Avis 

295
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Coach niqui was pretty helpful with getting back to me when I wanted to cancel my order. From the reviews, I thought it would be harder to cancel my order and get a refund, but he helped the process g... Voir plus

Noté 4 sur 5 étoiles

Niqui was great at getting my problem sorted! As far as customer service goes, they get 5 stars. The quality of the mat however is what brings this review down a bit. Completely falling apart after on... Voir plus

Noté 4 sur 5 étoiles

The app is fun and the experience is genuinely a great time (my swing has improved substantially because of this), however I was a little disappointed when my mat broke down after only about a week of... Voir plus

Noté 4 sur 5 étoiles

Had the pleasure of working with Niqui on a return and she was MOST helpful….kind, fast, efficient and easy to work with. One of the better customer service experiences I have had. Kudos to her.

À propos de l'entreprise


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

295 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,3

Tous les avis

(295)

282 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Good customer service for return

Ordered the Golf Daddy for my husband for Father’s Day. Unfortunately, the space in our house would not make it feasible to play comfortable. I reached out to Golfdaddy for a return and coach Mark assisted me with the refund very promptly. Good customer service.

6 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I ordered the simulator mat as a…

I ordered the simulator mat as a Father's Day gift for my golf enthusiast dad. Unfortunately, due to ceiling fans and furniture, he was not able to use it. The team at Golf Daddy, especially Coach Mark, were very easy to work with on a return and my refund was quickly processed. I can't speak to the actual product, but the customer service was great.

7 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I ordered Golf Daddy for my husband's…

I ordered Golf Daddy for my husband's 80th birthday. I thought it would be great for him to play golf in the air-conditioned house instead of the Texas heat.
I neglected to see the version of IPhones supported by the Golf Daddy app.
As soon as I discovered that we would not be able to use the Golf Daddy app I contacted support, Coach Mark responded immediately. Sent a return authorization and walked me through the return process.
Great to work with you Coach Mark, best wishes in the future.

7 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Company and Support so far.

Shipping was timely. Support has been great. I think they could better emphasize the need for good quality lighting in their marketing materials. I believe that is what is delaying setup for me so I will try to install the inexpensive lights I got yesterday and see if that fixes the issue.

23 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Refund Request

From start to finish, the process of requesting a refund was easy and prompt. Any and all correspondence was handled with care and kindness which was appreciated because it is not always that way!

30 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Coach Nikki Was a Tremendous Help

Coach Nikki was a tremendous help in helping my wife and I make an informed decision on the purchase of a golf simulator. Her insight and experience were invaluable in providing informed information to help us in our purchase. She was a very responsive communicator and was able to breakdown the pros and cons of different systems, helping my wife get comfortable with her purchase.

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

We received the product but the tripod unfortunately broke on the first use. We are not sure why, but I contacted Golf Daddy and Mark was very helpful in helping me troubleshoot the problem and he expedited a new tripod to us. He made it so easy which is hard to come by these days! Thanks, Coach Mark!

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I had to return an item

I had to return an item, put ceilings aren’t high enough, so no fault of the product. The agent ( Mark) was excellent and efficient. Made the return process straightforward. It is the fastest refund I have ever experienced as an online shopper.

26 juin 2026
Avis spontané
Noté 4 sur 5 étoiles

quick replacement mat

Gave this to my husband for Father's Day and within an hour of using it, the mat started to fall apart.
Mark quickly processed a replacement mat and now we're just waiting for it to arrive.
Hopefully this new one gives us more than an hour of fun!

30 juin 2026
Avis spontané
Noté 4 sur 5 étoiles

I had received the product and it…

I had received the product and it turned out not to be what I expected and requested a refund. I worked closely with Mark who was remarkable to work with! Everything was quick and easy and I got my return label and response with refund very quickly! Great customer service!

29 juin 2026
Avis spontané

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